Reviews for SeaWorld Orlando
9826 reviews
Came here for the first time in years and my first time for Halloscream or however it's spelled. Great time. Will definitely be coming back
Product: SeaWorld Orlando
We spent hundreds of dollars for the 5k, day after at the park, and Halloween event, with two punch food and drink cards. We have an annual pass as well. They were out of ice cream buckets before noon, which our girl looked forward to since last time here. They closed the food stalls at 1127, throwing food away in front of us, and said a manager said they had to close early. Tons of people were angry. When we tried getting a refund, we got a run around and got stuck with vouchers for next year's event. Total money grab, terrible customer service, no communication and no notice of the early closure. Heavily disappointed.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
It was very hot so make sure to hydrate,and stay cool. Im a member so I get 10% off from food and drinks. If you buy refillable cups you get free refills the whole day your there so that helps save money. The food quantity was small for the prices you pay. I think if your charging those prices however you need to add a little more quantity of food. For example we ordered mozzarella sticks for 9.99 and it was only four pieces. For that price you should get 6 pieces. We also got one large fry for 7.99 and it looked like a small. So I think they could improve on that. Some of their merchandise is expensive.
Product: SeaWorld Orlando
After consistently misleading information regarding a disabled member of my party’s accommodation we requested to speak with a supervisor, and Alexandra came to the ticket line, which we were told serves as guest services and would assist with ADA accommodation. Rather than offering a solution or an apology for the misdirection, she stated that no assistance would be provided and told us to wait again later during the evening event. (After many hours over the week calling and an additional 25 minute drive to the park early where we were inaccurately informed we would receive assistance). During this interaction, Alexandra dismissed the phone support guidance by stating that call centers are “unreliable and foreigners” who often pass along misinformation, and that this is not SeaWorld’s problem. When I asked to speak with a manager who could provide assistance or would be present during the evening event shift, she claimed she was the only management on duty and that no manager would carry over into the evening. Alexandra was unapologetically inconsistent with any information she provided. Before leaving, I asked Alexandra for her business card so we would have a point of contact when returning later. She agreed and handed me a card; however, once looking at the card, it was a generic customer service card rather than her contact details. When we tried to ask follow-up questions, she continued to stand there while turning her back and purposefully ignoring us.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
(Translated by Google) It's beautiful, educational, and everything inside is spectacular. (Original) Es hermoso , educativo, y todo es espectacular ahí dentro
Product: SeaWorld Orlando
They need more customer service at the entrance or tickets area to much wait and is hot im a platinum member and dont thing i will not renew because we deserve better service
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Nice but not good food 🍱 inside the park
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Howl o scream wasn't that scary wasn't impressed.
Product: SeaWorld Orlando
Am I able to use my passport to get in? I've called four times and was on hold for an hour before they hung up each time. I lost my license 2 or 3 weeks ago and was waiting until my next paycheck to hopefully find the old one or buy a new one. I haven't received a reply from the email either. I need an answer right now. 2 stars for the amount of difficulty it's been trying to find this answer since yesterday.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
(Translated by Google) Several animals have injuries, which in my opinion are characteristic of bites, in the feeding area of the "shark encounter". The water is too shallow for the behavioral patterns of some of the species there. Many larger sharks are kept alongside smaller animals. The enclosure lacks any kind of environmental enrichment. Food scraps are scattered everywhere. I saw a stingray with a chewed tail and another with a damaged fin from repeatedly hitting the pool railing to beg for food. Animal welfare is failing in this enclosure. It's strange because in aquariums the environment is very rich and the animals seem happy and comfortable, expressing their natural behaviors, but in this interactive enclosure it's the complete opposite. Very sad to see. I'll never go back. Furthermore, the blanket has been malfunctioning since we arrived. (Original) Vários animais apresentam ferimentos, que na minha opinião são característicos de mordidas, na área do recinto de alimentação do “shark encounter”. Água muito rasa para o padrão de comportamento de algumas espécies que estão ali. Muitos tubarões de porte maior junto de outros animais menores. Recinto sem nenhum tipo de enriquecimento ambiental. Restos de comida espalhados para todo lado. Vi uma raia com a cauda mastigada e outra com a nadadeira machucada de tanto que ela bate no peitoril da piscina para pedir comida. O bem estar animal está falhando nesse recinto. É estranho pois nos aquários o ambiente está muito rico e os animais parecem felizes e confortáveis, expressando seus comportamentos naturais, mas nesse recinto interativo é o completo oposto. Muito triste de ver. Nunca mais volto. Além disso a manta está com mal funcionamento desde que chegamos.
Product: SeaWorld Orlando
Seaworld has great pass and food deals for locals, probably the best of the big area theme parks, so I go there often when visiting family. We love the shows, the drone shows at night were spectacular. Some of the gift shops carry the best back scratcher I have ever used, do not sleep on it. lol
Product: SeaWorld Orlando
Product: SeaWorld Orlando