Reviews for Wild Rover Tours

(Translated by Google) I arrived 30 minutes before the bus was scheduled to depart and was able to board and take my seat without having to wait in line. Twenty minutes before departure, I wanted to use the restroom at the café where the bus was parked. I was told I couldn't leave the bus, otherwise I would lose my seat. The tour description stated that there would be plenty of restroom breaks. However, it didn't mention anywhere that you're not allowed to use the restroom once you've boarded the bus. I was told that this was simply the boarding process. Just because it's a process doesn't make it right. I had to spend 110 minutes with a full bladder until the next stop. (And of course, I had already used the restroom in my hotel room before heading to the departure point.) There are no restrooms on board. But that wasn't all. I had specifically chosen this tour operator because they offer a walking tour in Galway. I was really looking forward to it. ...```````````````````````````````````````````````````````````````````````````````````````` `````````` ```` `````` ``````` ``````` ```````` ``````` ```````````` ``````` `` Arriving in Galway, I was really looking forward to the walking tour. But it was canceled without any warning. Apparently, there was no interest. However, interest wasn't even checked beforehand; other things were queried (like, "Who drinks a Guinness? Raise your hand!"), and I was listening intently to what the tour guide was saying into the microphone the whole time. Nothing was said about the walking tour! So I arrived in Galway completely unprepared and knew nothing about the history of the streets and buildings I was passing. Then I got lost for ages in a parking lot because I thought it led to the sea and I could take some nice photos. When the tour guide told me the tour was canceled, he said he'd say something about the city once we were back on the bus. But he didn't keep his word and stubbornly continued with his program. I really wanted to see Galway because I met someone from Ireland in Germany who said that Galway, his hometown, is incredibly beautiful. That's why I chose this particular bus tour, as it went to Galway and offered a walking tour. This tour didn't happen, and I wasted 13 hours traveling through the countryside on an uncomfortable bus, completely exhausted and for nothing, wasting an entire day of my only 6 days in Ireland. The day before, friends had booked a similar trip through the same company, and their walking tour was also simply canceled without any prior notice. When I complained again via email, the first email stated that they were sorry, that they had investigated and confirmed my statements (tour canceled), and that my feedback was valuable. There was no offer of a price reduction. Further back-and-forth correspondence hasn't yielded the desired result, which is why I had to open a case with my bank. Very, very, very bad experience with this company. I will certainly never book with them again. (Original) Ich war 30 min vor der Abfahrt des Busses angekommen und konnte ohne Warteschlange an Bord und meinen Platz einnehmen. 20 min vor der Abfahrt wollte ich im Café, vor dem der Bus stand, zur Toilette. Man sagte mir, ich darf den Bus nicht verlassen, sonst verliere ich meinen Platz. In der Reisebeschreibung stand, es würden ausreichend Pinkelpausen gemacht. Es stand aber nirgends, dass man ganz am Anfang nicht mehr pinkeln darf, wenn man den Bus betreten hat. Mir wurde gesagt, dass das nun mal der Bordingprozess sei. Nur weil es ein Prozess ist, macht es die Sache noch lange nicht richtig. Bis zum nächsten Stopp waren es 110 min, die ich mit voller Blase verbringen musst. (Und natürlich war ich, bevor ich zum Abfahrtsort gefahren bin, noch in meinem Hotelzimmer auf dem WC.) An Bord gibt es keine Toiletten. Aber das war nich nicht alles. Ich hatte extra diesen Tour-Unternehmer ausgewählt, weil er in Galway eine Walking Tour anbietet. Ich hatte mich sehr darauf gefreut. In Galway angekommen, hatte ich mich auf den Start der Walking Tour gefreut. Aber diese wurde ohne ankündigung abgesagt. Angeblich kein Interesse. Das Interesse wurde vorab aber gar nicht abgefragt, andere Sachen wurden aber abgefragt, (wie z.B. , wer ein Guiness trinkt - Hände hoch), und ich habe die ganze Zeit wachsam verfolgt, was der Reisebegleiter ins Mikrofon gesprochen hat. Es wurde nichts zur Walking Tour gesag!! Ich bin also völlig unvorbereitet in Galway angekommen und wusste nichts über die Geschichte der Straßen und Gebäude an denen ich vorbeikam. Dann habe mich auch noch ewig an einem Parkplatz verirrt, weil ich dachte, dort geht es zum Meer und ich könnte ein paar schöne Fotos machen. Der Reisebegleiter (Guid), meinte, als er mir sagte, dass die Zour abgesagt ist, dass er nich etwas zur Stadt sagt, wenn wir wieder zurück im Bus sind. Auch daran hatte sich der Guid nicht gehalten und sein Programm stur weitergemacht. Ich wollte Galway unbedingt sehen, denn in Deutschland habe ich jemanden aus Irland kennengelernt, der meinte, dass Galway, seine Heimatstadt, unglaublich schön ist. Und deswegen habe ich genau diese Busreise gewählt, da sie zu Galway führt und eine Walking Tour anbot. Diese hat nicht stattgefunden und ich bin völlig umsonst und erschöpft 13 Stunden im unbequemen Bus durchs Land gefahren und habe einen ganzen Tag meiner, nur 6 Tage in Irland, verschwendet. Einen Tag zuvor hatten Freunde eine ähnliche Reise über den Anbieter gebucht, und auch dort wurde die Walking Tour ohne vorherige Ankündigung einfach abgesagt. Als ich mich per Mail noch mal beschwert hatte, stand in der ersten Mail, dass es ihnen Leid tut, dass sie nachgeforscht haben und meine Aussagen richtig sind (Tour abgesagt) und, dass mein Feedback wertvoll sei. Keine Anstalten von einem Preisnachlass. Auch weiteres hin und her schreiben führt bisher nicht zum gewünscht Ergebnis, weshalb ich einen Fall bei meinem Geldinstitut eröffnen musste. Sehr, sehr, sehr, schlechte Erfahrungen mit diesem Unternehmen. Ich werde hier mit Sicherheit nicht noch einmal buchen.

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Stephen and Kacper were great for our tour. Stephen was very knowledgeable and funny and Kacper was an impressive driver. Really enjoyed the trip.

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Really enjoyed our tour and tour guide Steve who was very informative and genuinely a funny guy.

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Steven and Casper as the best!

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We had a great tour. Our tour guide, Stephen was so good. Funny, knowledgeable and accommodating for our large group. We had a wonderful day.

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I had a fantastic day, thank you! 😊🫶

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Thanks to Matt & Darran for this lovely trip from Dublin to Galway. I think it’s probably the most understanding bus tour I made since i'm in Irland, with musics, songs, folklore story, history of Irland, Irish's language lesson and jokes ! Matt didn’t talk too fast and take time to see if everyone is ok during all the travel. I passed a great time.

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It was actually recommended to me by ChatGPT because it said this tour had the best timing at every stop, and it was absolutely right! We had 2 hours at the Cliffs of Moher and 2 hours in Galway, which was more than enough time to enjoy both places without feeling rushed. Matt and Darren were fantastic, the best guide and driver. Thank you so much for making this such an amazing experience. Highly recommended!

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The tour to the Cliffs of Moher and Galway was absolutely fantastic! Matt was especially great with his friendly and relaxed style. He shared his knowledge in a really engaging way and gave us lots of interesting insights. He also provided great tips and recommendations along the way, even before we had to ask. It was a wonderful experience and we can highly recommend this tour!

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Excellent service by Darren and Matt! Also great timing on the tour, we went to the cliffs of moher and it was basically empty when we arrived and only filled up around our departure.

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Such an incredible tour with the best bus driver and tour guide! Would do this a million times over again.

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We took the tour to Cliffs of Moher and Galway City, it was great! The bus is comfortable and even though is a long ride it doesn’t feel like it. Matt and Darren made the experience very informative and fun. One little thing I would prefer less time in the Cliffs and more in Galway City, apart from that everything was as expected!

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Had a fantastic time! We had the best guide ever who never failed to make the group laugh and told great stories to make our day so much better! The bus itself was comfortable, easy to find and we had just enough time both at the Cliffs of Moher and in Galway. It was a day we will absolutely never forget!

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Matt and Darin were fantastic for our Cliffs of Moher and Galway day trip from Dublin! Amazing sights throughout the day accompanied by excellent and engaging stories and history, and great music. Highly recommended!!

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(Translated by Google) Superbly organized trip with a fun guide! (Original) Super organisierter Trip mit lustigem Guide!

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The tour was great.

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matt and darren were amazing! the tour was well thought out with amazing commentary throughout. smooth and easy

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(Translated by Google) A very fulfilling day trip (Original) 很丰富的一天旅行

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Matt and Darren were amazing!! the tour runs the whole day but you don’t feel a minuet of boredom! matt has some an amazing personality and keeps everyone entertained!

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