Reviews for SeaWorld Orlando

Product: SeaWorld Orlando

Product: SeaWorld Orlando

(Translated by Google) Excellent place to learn, visit interesting sites, and enjoy shows with dolphins, sea lions, and whales. Highly recommended to dedicate the whole day, starting early for sightseeing and then catching the light and drone show at night. (Original) Excelente sitio para aprender, visitar sitios interesantes, espectáculos con delfines, leones marinos, ballenas. Muy recomendado dedicar todo el día desde temprano para visita y en la noche espectáculo de luces y drones

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Not very accessible wheelchair friendly

Product: SeaWorld Orlando

The customer service I received from Max and Andrea was completely unacceptable. Both were extremely dismissive, rude, and unwilling to provide any meaningful assistance. The way they handled my concerns showed a serious lack of professionalism and basic customer service skills. Instead of attempting to help or deescalate the situation, their attitudes made the experience significantly worse. SeaWorld should be very concerned about employees representing the company in this manner. Guests should not be made to feel as though their concerns are an inconvenience or that they are being brushed off when asking for assistance. Management needs to address the conduct and customer service provided by Max and Andrea because the way I was treated was unacceptable and left an extremely negative impression of SeaWorld.

Product: SeaWorld Orlando

Very disappointed with the customer service I received from Max and Andrea. Both were dismissive, unhelpful, and showed very little concern when I tried to address an issue. Their attitudes made an already frustrating situation even worse. I expected much better professionalism and customer service from SeaWorld. Management should seriously address how guests are being spoken to and treated.

Product: SeaWorld Orlando

I am absolutely disgusted and deeply disappointed by the way my family and I were treated today at SeaWorld. The employee who assisted us, Max, was extremely rude, dismissive, and showed absolutely no empathy toward our situation. My wife is a Platinum Pass Member, and we explained that my family members were visiting from outside the United States and that this was a very special opportunity for them to experience the park. Unfortunately, because of the severe weather, including rain and lightning, attractions were closed and they were unable to properly enjoy the experience. Instead of showing even the slightest understanding or trying to help us find a reasonable solution, Max treated us with complete disregard. After we explained that my family was visiting from another country, the way we were treated made us feel unwelcome and discriminated against. As someone who lives legally in the United States, I never expected to leave a place like SeaWorld feeling humiliated and disrespected simply because of who we are or where we come from. I understand that policies exist, and I understand that an employee may not always be able to issue complimentary tickets. What I do not accept is being treated without dignity, respect, or basic human compassion. There is a tremendous difference between politely explaining a company policy and treating a family with arrogance and contempt. SeaWorld is an international destination that welcomes families from all over the world. If that is truly what the company represents, then it should make sure the employees representing its brand are properly trained to treat every guest with dignity and respect, regardless of nationality, immigration status, accent, or country of origin. This was, without question, the worst experience I have ever had at SeaWorld. As a Platinum Pass Member, I expected much better. I sincerely hope SeaWorld management takes this complaint seriously, reviews what happened, and addresses the way we were treated by Max. No family should leave a theme park feeling discriminated against, humiliated, or unwelcome.

Product: SeaWorld Orlando

Absolutely ridiculous. People have no clue how to act. The adults are worse then the kids. Be prepared to get plowed over, pushed, and have your personal space taken away from you. Stuff is SO expensive. Wait times are extremely long....and whatever you do DO NOT GO IN THE SUMMER. There is no way to cool down at all during the day. Highly disappointed...we purchased the platinum pass also. What a waste. Universal is so much better.

Product: SeaWorld Orlando

An Absolutely Amazing Experience at SeaWorld Orlando! 🐬🐋❤️ SeaWorld Orlando was truly one of the highlights of our trip! The park was beautiful, the atmosphere was wonderful, and the animal shows were absolutely spectacular. The dolphin and whale shows were incredible! Seeing these beautiful, intelligent animals up close and watching their amazing performances was such a memorable experience, especially for my daughter. The shows were entertaining, exciting, and beautifully presented. We had such a wonderful time and created memories that we will treasure for a long time. If you're visiting Orlando, SeaWorld is definitely worth adding to your itinerary! 🐬🐋✨ 10/10 experience — we absolutely loved it! ❤️

Product: SeaWorld Orlando

Bit run down compared to other parks in the area. We only went as we had free tickets

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Needs to be updated kinda feels your in the 80's

Product: SeaWorld Orlando

I’m extremely disappointed with SeaWorld’s treatment of veterans regarding their complimentary military tickets. I earned these tickets while I was serving on active duty, but they expired on July 31, 2026. I’m finally in Orlando on August 12 and was told I cannot use them because they expired less than two weeks ago. What makes this especially frustrating is that the tickets were never used or scanned. While I was active duty, I wasn’t always in a position to simply plan a vacation whenever I wanted. I was serving this country and deploying. Military members don’t always have control over their schedules, which is exactly why I think there should be some flexibility in situations like this. I genuinely appreciate that SeaWorld offers complimentary tickets to active-duty military members and veterans, but putting such a strict expiration date on the benefit without allowing any consideration for military obligations defeats some of the purpose. I’m not asking to receive another set of free tickets—I’m asking to use the tickets that were already granted to me and were never redeemed. It’s honestly sad and disappointing that after serving this country, something advertised as a benefit for military members can be handled with so little flexibility. I hope SeaWorld reevaluates this policy or gives its employees the ability to make reasonable exceptions for veterans and service members whose tickets were never used.

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Product: SeaWorld Orlando

(Translated by Google) An amazing experience in terms of the roller coasters and rides. And if you go with kids, the Sesame Street area is the best; my baby loved it. The food was fantastic. Every 90 minutes we could eat from any restaurant we wanted. I couldn't take full advantage of it because we got full really fast, but I thought the menus and restaurants they included were great. (Original) Una experiencia increíble en cuanto a las montañas rusas y los juegos. Y si vas con niños lo mejor es la zona de plaza sésamo, mi bebé lo amó. El tema de la comida fue súper. Cada 90 minutos podíamos comer del restaurante que quisiéramos. No lo pude cumplir a cabalidad porque nos llenamos súper rápido pero me pareció súper los menús y restaurantes que incluían.

Product: SeaWorld Orlando