All Changes
Version 28 – November 02, 2022 18:38
- Current Version
- Previous Version
- Health
- All guests, including those vaccinated against COVID-19, is recommended to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses.
All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding
- Address
Address: City Sightseeing Orlando, Grand National Drive, Orlando, FL, USA,
Version 27 – November 02, 2022 18:36
- Current Version
- Previous Version
Version 26 – September 20, 2022 04:08
- Current Version
- Previous Version
Version 24 – February 08, 2022 00:38
- Current Version
- Previous Version
- Description
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
- Walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
- Walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
Version 23 – January 31, 2022 15:05
- Current Version
- Previous Version
- Terms and conditions
- The activity will be non-refundable if canceled within 24 hours of the start. If you miss the tour you can reschedule for an alternative date for $35 per person. The alternative date must be within 14 days of the original travel date.
The activity will be non-refundable if canceled within 24 hours of the start. If you miss the tour you can reschedule for an alternative date for $25 per person. The alternative date must be within 14 days of the original travel date.
Version 22 – January 29, 2022 00:26
- Current Version
- Previous Version
- Health
- All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding
All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding.
Version 21 – January 28, 2022 23:14
- Current Version
- Previous Version
- Description
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
- Walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
- Walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
Space Shuttle Atlantis Exhibit
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
- Health
- All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding.
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Version 20 – January 28, 2022 23:13
- Current Version
- Previous Version
- Description
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
- Walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Space Shuttle Atlantis Exhibit
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
See the massive Space Shuttle launch pads at the LC-39 Observation Gantry and walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Space Shuttle Atlantis Exhibit
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
- Health
-
All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding.
Version 19 – January 28, 2022 23:13
- Current Version
- Previous Version
- Description
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
- Walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Space Shuttle Atlantis Exhibit
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
See the massive Space Shuttle launch pads at the LC-39 Observation Gantry and walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Space Shuttle Atlantis Exhibit
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
- Health
-
All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding.
Version 18 – January 28, 2022 23:10
- Current Version
- Previous Version
- Health
- All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding.
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Version 17 – January 28, 2022 23:09
- Current Version
- Previous Version
- Health
-
All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding.
Version 16 – January 28, 2022 23:08
- Current Version
- Previous Version
- Health
- All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurants and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors. Exception: All guests, regardless of vaccination status, are required to wear masks while in outdoor queues/lines, such as at the front entrance and bus boarding.
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Version 15 – January 28, 2022 23:05
- Current Version
- Previous Version
Version 11 – June 30, 2021 14:12
- Current Version
- Previous Version
- Description Summary
- Experience the spills and thrills of space travel plus the wild beauty of the northern Everglades on this fun-filled combo day trip from Orlando! Discover Florida’s swamplands on a thrilling airboat adventure ride before or after your visit to the Kennedy Space Center, where you’ll have more than six hours to explore multiple exhibits at NASA’s launch headquarters and enjoy a private guided tour of the fantastic Space Shuttle Atlantis exhibit at Kennedy Space Center Visitor Complex.
Experience the spills and thrills of space travel plus the wild beauty of the northern Everglades on this fun-filled combo day trip from Orlando! Discover Florida’s swamplands on a thrilling airboat adventure ride before your visit to the Kennedy Space Center, where you’ll have more than six hours to explore multiple exhibits at NASA’s launch headquarters and enjoy a private guided tour of the fantastic Space Shuttle Atlantis exhibit at Kennedy Space Center Visitor Complex.
- Description
- Head to the Everglades, about one hour outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
- Then, take a short 30-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
- See the massive Space Shuttle launch pads at the LC-39 Observation Gantry and walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there. When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Space Shuttle Atlantis Exhibit
- Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! Check out the US Astronauts Hall of Fame and the Heroes and Legends exhibit presented by Boeing.
Head to the Everglades, about 45 minutes outside of Orlando, and discover the diversity of flora and fauna in Florida’s amazing wetlands. When you arrive at the park, board your airboat for a thrilling 30-minute ride!
- As you soar into the miles of protected swamps, marshes and rivers that make up the Central Florida Everglades, your guide will point out native plants, flowers, birds and other wildlife such as the Florida alligators – the Everglades’ most formidable inhabitants.
Then, take a 20-minute drive by bus to Kennedy Space Center, where you’ll have approximately 6- hours to explore the Visitor Complex. Your visit includes a tour of NASA's launch headquarters, the Shuttle Launch Experience, two IMAX films, plus a variety of shows and exhibits – including a chance to meet an astronaut at the Astronaut Encounter Show.
See the massive Space Shuttle launch pads at the LC-39 Observation Gantry and walk underneath an impressive Saturn V rocket at the Apollo/Saturn V Center. Here, listen to the deafening thunder of a Saturn V moon rocket lift-off and watch Neil Armstrong's first steps on the moon as if you were there.When you’re all spaced out from the Kennedy Space Center, relax with return transport back to Orlando.
- Space Shuttle Atlantis Exhibit
Don’t miss the brand-new Space Shuttle Atlantis exhibit, showcasing the legendary spacecraft, Atlantis. More than 60 interactive experiences highlight the people, passion and patriotism behind NASA’s program that launched the Hubble Space Telescope and built the International Space Station, plus you can see what it’s like to be a real astronaut! Take the helm at the shuttle cockpit; experience the sensation of floating in space; explore a replica of the ISS; and strap in to the sights, sounds and sensations of a shuttle launch! As a new addition, travelers can experience a private guided tour of the Space Shuttle Atlantis exhibit, for no additional charge.
- Highlights
- a day of fun for the whole family at kennedy space center, florida's stunning natural scenery & wildlife up close, thrilling 30 minute airboat ride on st. john's river & tributaries, virtual space journey on a 5-story imax® screen, walk underneath the saturn v rocket
a day of fun for the whole family at kennedy space center, florida's stunning natural scenery & wildlife up close, meet a real astronaut & walk underneath the saturn v rocket, thrilling airboat ride on st. john's river & tributaries, virtual space journey on a 5-story imax® screen
- Excluded
- food and beverages, gratuities
food and beverages, optional gratuities
Version 10 – February 04, 2020 18:15
- Current Version
- Previous Version
Version 9 – February 04, 2020 18:01
- Current Version
- Previous Version
Version 8 – February 04, 2020 17:04
- Current Version
- Previous Version
Version 7 – February 04, 2020 17:01
- Current Version
- Previous Version
Version 6 – January 29, 2020 18:15
- Current Version
- Previous Version
Version 5 – January 29, 2020 18:00
- Current Version
- Previous Version
- Cancellation notes
- Free cancellation up to 24 hours before the activity starts
Up to 24 hours before the beginning of the activity: full refund
Less than 24 hours before the beginning of the activity or no-show: no refund
Version 4 – January 29, 2020 17:59
- Current Version
- Previous Version
- Tier ages
- ---
- adult:
- from: '12'
- to: '99'
- child:
- from: '3'
- to: '11'
- infant:
- from: '0'
- to: '2'
- ---
- adult:
from: '18'
to: '64'
- child:
from: '5'
- to: '11'
Version 3 – January 29, 2020 17:54
- Current Version
- Previous Version
Version 2 – January 29, 2020 17:52
- Current Version
- Previous Version
Version 1 – January 29, 2020 17:48
- Current Version
- Previous Version
- Tier ages
- ---
- adult:
- from: '18'
- to: '64'
- child:
- from: '5'
- to: '11'
- ---
infant:
from: '0'
to: '4'
child:
from: '5'
to: '11'
youth:
from: '12'
to: '17'
- adult:
- from: '18'
- to: '64'
senior:
from: '65'
to: '120'
- Cancellation notes
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund