All Changes
Version 38 – September 13, 2023 10:55
- Current Version
- Previous Version
- Additional Info
- Please note that we do not distribute water bottles anymore to limit our environmental impact. We strongly recommend that you bring a reusable bottle.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
Version 37 – September 13, 2023 10:25
- Current Version
- Previous Version
- Excluded
- gratuities for the driver/guide., hotel pickup and drop-off., meals and drinks., personal insurance and expenses.
food and drinks, unless specified, gratuities for the guide, hotel pickup and drop-off, personal insurance and expenses
Version 36 – September 13, 2023 10:17
- Current Version
- Previous Version
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%.
- For any cancellation, the following fees will be deducted from the refund:
- > Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- > 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
Up to 24 hours before the beginning of the activity: full refundLess than 24 hours before the beginning of the activity or no-show: no refund
Version 35 – September 13, 2023 10:14
- Current Version
- Previous Version
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.If you are traveling with infants, please request a private tour.- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Version 34 – September 13, 2023 09:58
- Current Version
- Previous Version
- Terms and conditions
- All our terms & conditions can be found here: https://www.ophorus.com/terms-sales
Please contact us for all our terms & conditions
Version 33 – September 13, 2023 09:51
- Current Version
- Previous Version
- Blocked dates
- 2024-01-01, 2024-05-01, 2024-12-25
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Version 29 – March 30, 2023 10:12
- Current Version
- Previous Version
Version 26 – March 15, 2023 16:00
- Current Version
- Previous Version
- Address
Address: Ophorus Day Trips & Wine Tours in Alsace, Rue Alfred Kastler, Schiltigheim, France,
Version 25 – March 10, 2023 17:00
- Current Version
- Previous Version
- Know Before You Go
- children under 4 years old are not allowed on the tour., please arrive 10 minutes prior to departure time., tour is operated in english.
please arrive 10 minutes prior to departure time.
- Know Before You Book
- after your purchase is confirmed we will email you a confirmation., currency is in euros., prices are per person., this tour is not wheelchair accessible.
after your purchase is confirmed we will email you a confirmation., children under 4 years old are not allowed on the tour., currency is in euros., prices are per person., this tour is not wheelchair accessible., tour is operated in english.
Version 24 – March 10, 2023 17:00
- Current Version
- Previous Version
- Description Summary
- From Strasbourg, this full-day trip will bring you to the Black Forest, a most emblematic region of Germany. Visit the spa city of Baden-Baden, the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes.
From Strasbourg, this full-day trip will bring you to the Black Forest, a most emblematic region of Germany. Visit the spa city of Baden-Baden, a stop and free time for lunch/coffee break (not included) at the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes.
- Description
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- We will come and pick you up at dedicated meeting point in Strasbourg
- 9.00 am - Departure
- 10.15 am - Guided walking tour in the city of Baden Baden with your guide
- 11.30 am - Enjoy a scenic & panoramic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
- 2.30 pm - Walking tour of Sasbachwalden village, Badische Weinstrasse, with stops for great photo opportunities
- 5.00 pm - Drop off in Strasbourg
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- 9.00 am - Departure
10.15 am - Guided walking tour in the city of Baden Baden 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse - 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
- 2.30 pm - Walking tour of Sasbachwalden village, Badische Weinstrasse, with stops for great photo opportunities
- 5.00 pm - Drop off in Strasbourg
- Included
- bottled water in the minivan, english speaking driver guide, guided walking tour of baden baden , stop at viewpoints in the black forest, travel in recent, comfortable & fully equipped minivan.
bottled water in the minivan, english speaking driver guide, free wifi access on board, guided walking tour of baden baden , stop at viewpoints in the black forest, travel in recent, comfortable & fully equipped minivan.
Version 23 – March 10, 2023 16:59
- Current Version
- Previous Version
- Description Summary
- From Strasbourg, this full-day trip will bring you to the Black Forest, a most emblematic region of Germany. Visit the spa city of Baden-Baden, a stop and free time for lunch/coffee break (not included) at the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes.
From Strasbourg, this full-day trip will bring you to the Black Forest, one of the most emblematic regions of Germany. Your day will include the visit of the spa city of Baden-Baden, a stop and free time for lunch/coffee break (not included) at the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes. On your way back, you will follow the wine route of the Badischerweinstrasse, the longest in Germany.
Version 20 – November 18, 2021 11:10
- Current Version
- Previous Version
Version 18 – September 03, 2020 15:27
- Current Version
- Previous Version
Version 17 – September 03, 2020 15:26
- Current Version
- Previous Version
- Description Summary
- From Strasbourg, this full-day trip will bring you to the Black Forest, one of the most emblematic regions of Germany. Your day will include the visit of the spa city of Baden-Baden, a stop and free time for lunch/coffee break (not included) at the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes. On your way back, you will follow the wine route of the Badischerweinstrasse, the longest in Germany.
From Strasbourg, this full-day trip will bring you to the Black Forest, one of the most emblematic regions of Germany. Your day will include the visit of the spa city of Baden-Baden, a stop and free time for lunch/coffee break (not included) at the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes. On your way back, you will follow the wine route of the Badischerweinstrasse, the longest in Germany.
Version 16 – August 21, 2020 08:52
- Current Version
- Previous Version
- Description
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- 9.00 am - Departure
- 10.15 am - Guided walking tour in the city of Baden Baden
- 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
- 2.30 pm - Walking tour of Sasbachwalden village, Badische Weinstrasse, with stops for great photo opportunities
- 5.00 pm - Drop off in Strasbourg
- 8.50 am - Meeting Point at Strasbourg Tourism Office
9.00 am - Departure - 10.15 am - Guided walking tour in the city of Baden Baden
- 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
3.00 pm - Follow the Badische Weinstrasse, with stops for great photo opportunities- 5.00 pm - Drop off in Strasbourg
Version 15 – August 11, 2020 10:38
- Current Version
- Previous Version
Version 14 – June 13, 2020 12:46
- Current Version
- Previous Version
- Know Before You Go
- please arrive 10 minutes prior to departure time.
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Version 13 – June 13, 2020 12:45
- Current Version
- Previous Version
Version 12 – June 13, 2020 12:42
- Current Version
- Previous Version
- Description
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- 9.00 am - Departure
- 10.15 am - Guided walking tour in the city of Baden Baden
- 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
- 3.00 pm - Follow the Badische Weinstrasse, with stops for great photo opportunities
- 5.00 pm - Drop off in Strasbourg
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- 9.00 am - Departure
- 10.15 am - Guided walking tour in the city of Baden Baden
- 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
3.30 pm - Follow the Badische Weinstrasse, with stops for great photo opportunities 6.00 pm - Drop off in Strasbourg
Version 9 – June 13, 2020 09:34
- Current Version
- Previous Version
Version 8 – June 13, 2020 09:31
- Current Version
- Previous Version
- Location
- Name: Strasbourg
- Search name: Strasbourg, France
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- Starts notes
- Strasbourg Tourism Office 17 Place de la Cathédrale
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Version 7 – June 13, 2020 09:30
- Current Version
- Previous Version
- Description
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- 9.00 am - Departure
- 10.15 am - Guided walking tour in the city of Baden Baden
- 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
- 3.30 pm - Follow the Badische Weinstrasse, with stops for great photo opportunities
- 6.00 pm - Drop off in Strasbourg
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- 9.00 am - Departure
- 10.15 am - Guided walking tour in the city of Baden Baden
- 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
3.00 pm - Follow the Badische Weinstrasse, with stops for great photo opportunities 5.00 pm - Drop off in Strasbourg
Version 6 – June 13, 2020 09:30
- Current Version
- Previous Version
- Know Before You Book
- after your purchase is confirmed we will email you a confirmation., children under 4 years old are not allowed on the tour., currency is in euros., prices are per person., this tour is not wheelchair accessible., tour is operated in english.
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Version 5 – June 13, 2020 09:23
- Current Version
- Previous Version
- Product Name
- Black Forest Full day Trip From Strasbourg (Shared)
A full-day trip to the Black Forest
- Description Summary
- From Strasbourg, this full-day trip will bring you to the Black Forest, one of the most emblematic regions of Germany.
- Your day will include the visit of the spa city of Baden-Baden, a stop and free time for lunch/coffee break (not included) at the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes. On your way back, you will follow the wine route of the Badischerweinstrasse, the longest in Germany.
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- Description
- 8.50 am - Meeting Point at Strasbourg Tourism Office
- 9.00 am - Departure
- 10.15 am - Guided walking tour in the city of Baden Baden
- 11.30 am - Enjoy the scenic drive along the Schwarzwaldhochstrasse
- 12.30 pm - Arrive at lake Mümmelsee and free time for personal discovery and lunch
- 3.00 pm - Follow the Badische Weinstrasse, with stops for great photo opportunities
- 5.00 pm - Drop off in Strasbourg
From Strasbourg, this full-day trip will bring you to the Black Forest, one of the most emblematic regions of Germany.Your day will include the visit of the spa city of Baden-Baden, a stop and free time for lunch/coffee break (not included) at the inescapable Mummelsee Lake, the largest, deepest and highest of the seven cirque lakes. On your way back, you will follow the wine route of the Badischerweinstrasse, the longest in Germany.
- Full Description
- From Strasbourg, a full day trip to the Black Forest in Germany
- Leave Strasbourg and cross the Border into Germany to visit some one of the most beautiful regions of the area with your English speaking tour guide.
- Departing from the city of Strasbourg, take part in a small group shared day trip that will take you to one of the most emblematic regions of Germany. At first, you will meet your English speaking guide in a centrally located meeting point in Strasbourg. After having welcomed everyone, your driver/guide will summarize the day for you. It will then be time to board your comfortable and recent air-conditioned minivan to depart for today's destination: the Black Forest area.
- Visit the town of Baden-Baden
- At first you will cross the nearby border of France into Germany leaving the Grand Est region and entering the state of Baden Württemberg. The Black Forest is a wooded mountain range bordered by the Rhine valley to the west and south. The highest peak is the Feldberg with an elevation of 1,493 meters (4,898 feet). The name Black Forest comes from the general dark color of the numerous pine trees that grow in this region. The Black Forest gateau and the cuckoo clocks originate from this region.
- Reach the town of Baden Baden, nestled at the foot of the black forest. The city has attracted royalty, the rich and celebrities over the centuries. Follow your guide and discover the numerous architectural splendors and magnificent villas that are lined along the Lichtentaler Allee. After this short walking tour, admire the landscape as your tour follows the Schwarzwaldhochstrasse. Here, the numerous viewpoints and belvedere will allow you to take in stunning scenes of the Upper Rhine Valley of the Vosges mountain range of France in the distance.
- Discover Mummelsee Lake
- Arrive at pretty Mummelsee lake where you will have some free time for personal discovery and lunch. With a circumference of 800 m, a depth of 17 m and an elevation of 1,036 m, Mummelsee is the largest, deepest and highest of the seven cirque lakes. Here, you might want to try the local food such as the cured meats or the world-famous Black Forest cake that leaves nobody indifferent!
- Follow the Badischerweinstrasse on the way back
- After lunch your tour will continue along the wine route of the Badischerweinstrasse. This wine route is the longest in Germany as it spans for more than 500 kilometers. The route is lined with charming small towns, picturesque villages, beautiful landscapes and mighty castles. Along the route, your guide will certainly make a few stops for great photo opportunities. One such stop will be in the village of Sasbachwalden. Set in the vineyards, this very well tended village is famous for having won the prestigious 'flowering of the villages' national exam. This can be seen as you stroll through the streets and admire the gorgeous flower decked half timbered houses. After the stop, return to Strasbourg.
Your full-day wine tour starts in the morning from the tourist office in central Strasbourg. Board your luxury minivan with your expert guide, and leave the busy city behind as you travel along the beautiful Alsace Wine Route (Route des Vins d'Alsace). The 105-mile (170-km) stretch of road snakes through the bright-green foothills of the Vosges mountains and features hundreds of Alsace’s prized vineyards. You’ll be treated to views of rolling vine-covered hills and quaint red-roofed villages around every turn.Stop in the Mittelbergheim wine area, home to the Zotzenberg, Kastelberg and Wiebelsberg grands crus. The soils here are perfect for producing Riesling wine — a varietal known as a German wine but produced extensively in Alsace. Head to your first winery to taste a selection of Alsatian wines including Pinot blanc, Sylvaner and Riesling.Continue to Dambach-la-Ville, the largest wine-producing village in Alsace, whose vineyards produce one of the finest Alsatian wines: frankstein grand cru. Enjoy a second tasting session at a traditional caveau (wine cellar) and hear how the area’s soil creates crisp Riesling and gewürztraminer wine.After some free time for lunch (own expense), depart for the Ribeauvillé-Riquewihr wine area, surrounded by five grand cru appellations: Geisberg, Kirchberg, Osterberg, Schoenenbourg and Sporen. Riesling grapes reign supreme here, but pinot gris, Muscat and gewürztraminer varietals are also excellent.Visit the picturesque medieval villages of Ribeauvillé and Riquewihr for your last wine-tasting session at some of the most highly praised wineries in the region. Learn about famous local wine growers including the Trimbach family and Hugel family, who have been producing wine here for centuries!After a full day wine tasting your way through the Alsace region, relax on the scenic drive back to Strasbourg.
- Highlights
- discover world known baden baden spa town, drive along the famous schwarzwaldhochstrasse, enjoy breathtaking scenery at mümmelsee , receive personalized attention on a small-group tour.
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- Included
- bottled water in the minivan, english speaking driver guide, free wifi access on board, guided walking tour of baden baden , stop at viewpoints in the black forest, travel in recent, comfortable & fully equipped minivan.
free wifi access on board, professional guide, sites as mentioned, transport by air-conditioned minivan
- Excluded
- food and drinks, unless specified, gratuities for the guide, hotel pickup and drop-off, personal insurance and expenses
food and drinks, unless specified, gratuities, hotel pickup and drop-off, personal insurance and expenses
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
- If you are traveling with infants, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Not wheelchair accessible, At least 2 adults are required for this activity to take place, Children must be accompanied by an adult, Children under 4 years old are not allowed on the tour
- Tier labels
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- ---
- adult: ''
- child: ''
youth: ''infant: ''senior: ''student: ''
- Tier ages
- ---
- adult:
- from: '13'
- to: '99'
- child:
- from: '4'
- to: '12'
- ---
infant: from: '0' to: '3'child: from: '4' to: '12'- adult:
- from: '13'
- to: '99'
- Cancellation notes
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund
Version 4 – June 11, 2020 08:51
- Current Version
- Previous Version
- Group info
- We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
- Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
- For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
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Version 3 – June 11, 2020 08:48
- Current Version
- Previous Version
- Terms and conditions
- Please contact us for all our terms & conditions
WINE TOURSOphorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influenceof alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.OPERATOR CANCELLATION OR SUBSTITUTIONOphorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.PRICES/FEESPrices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.RESPONSIBILITYOperator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.CHILD POLICYInfants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.HEALTHBy completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.INSURANCETrip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruptioninsurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.USE OF GUEST IMAGES/FEEDBACKIn Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.ACCEPTANCE OF TERMS AND CONDITIONSAcceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
Version 1 – June 05, 2020 15:47
- Current Version
- Previous Version
- Terms and conditions
- WINE TOURS
- Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
- of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
- Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
- OPERATOR CANCELLATION OR SUBSTITUTION
- Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
- PRICES/FEES
- Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
- RESPONSIBILITY
- Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
- CHILD POLICY
- Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
- HEALTH
- By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
- INSURANCE
- Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
- insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
- USE OF GUEST IMAGES/FEEDBACK
- In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
- ACCEPTANCE OF TERMS AND CONDITIONS
- Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
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