All Changes
Version 69 – September 13, 2023 10:56
- Current Version
- Previous Version
- Additional Info
- Please note that we do not distribute water bottles anymore to limit our environmental impact. We strongly recommend that you bring a reusable bottle.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
Version 68 – September 13, 2023 10:25
- Current Version
- Previous Version
- Excluded
- gratuities for the driver/guide., hotel pickup and drop-off., meals and drinks., personal insurance and expenses.
entrance fees., gratuities for the driver/guide., meals and drinks unless mentioned., personal insurance and expenses.
Version 67 – September 13, 2023 10:17
- Current Version
- Previous Version
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%.
- For any cancellation, the following fees will be deducted from the refund:
- > Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- > 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
- For any cancellation, the following fees will be deducted from the refund:
Up to 24 hours prior to departure: no cancellation fees except the booking fees.24 hours prior to departure and less > no refund- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
Version 66 – September 13, 2023 10:14
- Current Version
- Previous Version
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.If you are traveling with infants, please request a private tour.- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Version 65 – September 13, 2023 10:00
- Current Version
- Previous Version
- Terms and conditions
- All our terms & conditions can be found here: https://www.ophorus.com/terms-sales
Please contact us for all our terms & conditions
Version 64 – September 13, 2023 09:54
- Current Version
- Previous Version
- Blocked dates
- 2024-01-01, 2024-05-01, 2024-12-25
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Version 61 – March 12, 2023 08:10
- Current Version
- Previous Version
- Cancellation notes
- For any cancellation, the following fees will be deducted from the refund:
- Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:- Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
- Address
Address: Ophorus Day Trips & Wine Tours in Alsace, Rue Alfred Kastler, Schiltigheim, France,
Version 60 – March 12, 2023 08:10
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- Previous Version
Version 58 – March 11, 2023 12:00
- Current Version
- Previous Version
Version 55 – March 11, 2023 11:56
- Current Version
- Previous Version
Version 54 – March 10, 2023 11:25
- Current Version
- Previous Version
- Description
- 8.50 am or 1.50 pm - Meeting Point at Place Scheurer Kestner - In front of CGR Cinema
- We will come and pick you up at the dedicated meeting point in Colmar.
- 9.00 am or 2.00 pm Departure
- 9.20 am or 2.200 pm arrival in Eguisheim, visit of the village with your guide
- 10.15 am or 3.15pm Wine tasting session at 1st winery, including a large range of varietal white wines
- 11.30 am or 4.30pm Wine tasting at 2nd winery, discover another wine producing area of Alsace
- 1.00 pm or 6.00 pm return to Colmar
- 1.00 pm or 6.00 pm - Drop off in Colmar
- 8.50 am or 1.50 pm - Meeting Point at Place Scheurer Kestner - In front of CGR Cinema
- We will come and pick you up at the dedicated meeting point in Colmar.
- 9.00 am or 2.00 pm Departure
- 9.20 am or 2.200 pm arrival in Eguisheim, visit of the village with your guide
- 10.15 am or 3.15pm Wine tasting session at 1st winery, including a large range of varietal white wines
11.30 am or 4.30pm Wine tasting at 2nd winery, discover another wine producing area of Alsace- 1.00 pm or 6.00 pm return to Colmar
- 1.00 pm or 6.00 pm - Drop off in Colmar
- Know Before You Go
- please arrive 10 minutes prior to your departure time. , tour is not wheelchair accessible, tour is operated in english, winery visits are not private
please arrive 10 minutes prior to your departure time.
- Address
Address: Ophorus Day Trips & Wine Tours in France, Boulevard Pierre 1er, Le Bouscat, France,
Version 53 – March 10, 2023 11:24
- Current Version
- Previous Version
- Highlights
- admire views of vineyards, villages, churches, and castles., all tasting fees included!, expand your wine knowledge ., visit 2 carefully selected wineries and taste local wines.
admire views of vineyards, villages, churches, and castles., all tasting fees included!, expand your wine knowledge ., visit 2 carefully selected wineries and learn about their production.
Version 52 – March 10, 2023 11:23
- Current Version
- Previous Version
- Description Summary
- Discover the flavors of the Alsatian wine route during a half-day tour departing from Colmar. See vineyards, historic castles, and charming villages during this scenic tour that includes two tastings at local wineries.
Discover the flavors of the Alsatian wine route during a half-day tour departing from Colmar. See vineyards, historic castles, and charming villages during this scenic tour that includes two tastings at local wineries. Sample popular varietals like Gewurztraminer and Riesling. Learn about the tradition of winemaking in the region with a small group limited to eight people.
- Description
- 8.50 am or 1.50 pm - Meeting Point at Place Scheurer Kestner - In front of CGR Cinema
- We will come and pick you up at the dedicated meeting point in Colmar.
- 9.00 am or 2.00 pm Departure
- 9.20 am or 2.200 pm arrival in Eguisheim, visit of the village with your guide
- 10.15 am or 3.15pm Wine tasting session at 1st winery, including a large range of varietal white wines
- 11.30 am or 4.30pm Wine tasting at 2nd winery, discover another wine producing area of Alsace
- 1.00 pm or 6.00 pm return to Colmar
- 1.00 pm or 6.00 pm - Drop off in Colmar
- 8.50 am or 1.50 pm - Meeting Point at Place Scheurer Kestner - In front of CGR Cinema
- 9.00 am or 2.00 pm Departure
9.20 am or 2.200 pm arrival in Eguisheim and short visit of the village10.15 am or 3.15pm visit & tasting at 1st winery11.30 am or 4.30pm visit & tasting at 2nd winery - 1.00 pm or 6.00 pm return to Colmar
- 1.00 pm or 6.00 pm - Drop off in Colmar
Version 49 – November 19, 2021 08:35
- Current Version
- Previous Version
- Know Before You Go
- please arrive 10 minutes prior to your departure time.
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Version 48 – November 19, 2021 08:31
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- Previous Version
Version 47 – November 08, 2021 07:50
- Current Version
- Previous Version
Version 44 – November 07, 2021 11:00
- Current Version
- Previous Version
Version 43 – November 07, 2021 10:57
- Current Version
- Previous Version
Version 42 – September 04, 2020 06:51
- Current Version
- Previous Version
Version 41 – August 21, 2020 08:54
- Current Version
- Previous Version
- Description
- 8.50 am or 1.50 pm - Meeting Point at Place Scheurer Kestner - In front of CGR Cinema
- 9.00 am or 2.00 pm Departure
- 9.20 am or 2.200 pm arrival in Eguisheim and short visit of the village
- 10.15 am or 3.15pm visit & tasting at 1st winery
- 11.30 am or 4.30pm visit & tasting at 2nd winery
- 1.00 pm or 6.00 pm return to Colmar
- 1.00 pm or 6.00 pm - Drop off in Colmar
- 8.50 am or 1.50 pm - Meeting Point at Place Scheurer Kestner - In front of CGR Cinema
9.00 am or 2.00 pm - Departure - Guided visit of Kaysersberg - Guided visit of Riqhewihr - Guided visit of Hunawihr - Follow the Alsace Wine Route- 1.00 pm or 6.00 pm - Drop off in Colmar
Version 40 – August 01, 2020 15:57
- Current Version
- Previous Version
- Location
- Name: Colmar, France
- Search name: Colmar, France
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Version 39 – July 02, 2020 08:25
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- Previous Version
Version 37 – June 18, 2020 13:44
- Current Version
- Previous Version
- Know Before You Go
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bring valid id or current passport.
Version 36 – June 18, 2020 13:42
- Current Version
- Previous Version
- Tier ages
- ---
- adult:
- from: '18'
- to: '99'
- ---
- adult:
- from: '18'
to: '90'
Version 35 – June 18, 2020 13:42
- Current Version
- Previous Version
Version 34 – June 18, 2020 13:39
- Current Version
- Previous Version
- Know Before You Book
- adult only tour, minimum age to participate and drink alcohol is 18 years old., currency is in euros., instant booking confirmation., prices are per person., tour is not wheelchair accessible.
adult only tour, minimum age to participate and drink alcohol is 18 years old., currency is in euros., instant booking confirmation., morning and afternoon tours run from april 1 through oct. 31. , morning tours offered on wed. & fridays and afternoons on monday, tuesday, thursday, and saturdays., prices are per person., tour is not wheelchair accessible.
- Voucher info
- Please meet 10 minutes prior to your departure time at In front of CGR cinema 1 Place Scheurer Kestner.
Please meet 15 minutes prior to your departure time at In front of CGR cinema 1 Place Scheurer Kestner.
Version 33 – June 18, 2020 13:37
- Current Version
- Previous Version
- Product Name
- Alsace Wine Tour Half Day Trip From Colmar (Shared)
Alsace Half-Day Wine Tour From Colmar
- Description
- 8.50 am or 1.50 pm - Meeting Point at Place Scheurer Kestner - In front of CGR Cinema
- 9.00 am or 2.00 pm - Departure
- - Guided visit of Kaysersberg
- - Guided visit of Riqhewihr
- - Guided visit of Hunawihr
- - Follow the Alsace Wine Route
- 1.00 pm or 6.00 pm - Drop off in Colmar
At first sight, the Alsace Wine Route offers a true picture-postcard image; fresh vines climbing to the forests of the Vosges, ruins of castles dating back to the Middle Ages, villages with old ramparts that only protect the happiness of the flowered lanes, hospitable wine stubs, and lively cellars. But, it also pictures ancient abodes, Romanesque churches or fountains generously left by the Renaissance.On this small group half day wine tour departing Colmar, we will first pick you up in a centrally located meeting point. This half day Alsace wine trip begins with a drive along the mythical Alsatian wine route. During this tour you will cross/visit villages of the Alsace region recommended by your tour guide such as Eguisheim, Pfaffenheim, Rouffach or Turckheim that are considered to be some of the most beautiful of the alsace region.This is where we will stop so that you may experience tastings of a large range of wines produced in Alsace including Grands Cru. Wine Tastings in local wine cellars include Pinot Gris, Gewürztraminer, Rieslings, Sylvaner and many more. During the tour, all tastings are commented by someone of the family or by the cellar master. This insures you get the best explanations on the expertise and know how that has been transmitted through centuries of wine-making.
- Full Description
- Experience the Best Wines of the Colmar Wine Region
- At first sight, the Alsace Wine Route offers a true picture-postcard image; fresh vines climbing to the forests of the Vosges, ruins of castles dating back to the Middle Ages, villages with old ramparts that only protect the happiness of the flowered lanes, hospitable wine stubs, and lively cellars. But, it also pictures ancient abodes, Romanesque churches or fountains generously left by the Renaissance.
- Renowned for its aromatic white wines, this region of France is ideally suited with a dry and sunny climate, complex geology, favorable soils and excellent exposure. During this half day tour you will wine taste in 2 wineries so as to find out all there is to know about the 7 different types of Alsace wines.
- On this small group half day wine tour departing Colmar, we will first pick you up in a centrally located meeting point. This half day Alsace wine trip begins with a drive along the mythical alsatian wine route. During this small group tour you will cross / visit villages of the Alsace region recommended by your tour guide such as Eguisheim, Pfaffenheim, Rouffach or Turckheim that are considered to be some of the most beautiful of the alsace region.
- This is where we will stop so that you may experience tastings of a large range of wines produced in Alsace including Grands Cru. Wine Tastings in local wine cellars include Pinot Gris, Gewürztraminer, Rieslings, Sylvaner and many more. During the day tour, all tastings are commented by someone of the family or by the cellar master. This insures you get the best explanations on the expertise and know how that has been transmitted through centuries of wine-making.
-
- Highlights
- admire views of vineyards, villages, churches, and castles., all tasting fees included!, expand your wine knowledge ., visit 2 carefully selected wineries and learn about their production.
admire views of vineyards, villages, churches, and castles., all tasting fees included!, expand your wine knowledge with a half-day tour., visit 2 carefully selected wineries and learn about their production.
- Included
- 2 wine tasting sessions., bottled water in the vehicle., english speaking local expert guide., free wifi access on board., travel in modern, comfortable & fully equipped minivan.
bottled water in the vehicle., english speaking local expert guide., free wifi access on board., travel in modern, comfortable & fully equipped minivan.
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
- If you are traveling with infants, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Tour requires minimum 2 passengers (adults) to operate. In case minimum numbers are not reached we will offer to reschedule or refund your tour.Near public transportation.
Version 32 – June 11, 2020 08:51
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- Previous Version
- Group info
- We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
- Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
- For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
Ophorus is the new standard of quality when it comes to group tours in France.You have decided to travel to France in a group of over 8 persons then this section is for you. As a licensed Tour Operator member of Atout France and registered ETOA (European Tourism Association) member, you are in good hands for any france travel.From the time of your request to the moment you fly or drive back home, we will be there to make certain that everything runs smoothly during your stay. For both small group tours or larger ones, we offer all the services that you will need to make your france tour the most enjoyable experience.Our services can begin by creating a personalized itinerary for you and your party. If you already have a program then let us handle all the services that you require during your european vacation. Upon arrival from London to Paris or from further away, we can take care of your transfers as well as book your accommodation in any area of the country from Boutique Hotels to Chain Hotels.Then, let us take care of your days as we find the most expert guides that will be with you in Paris or in the regions of France. Full days of touring mean a number of activities. We can provide walking guided tours in all the major french cities, culinary tours, wine tours, historical and cultural tours, or tours including the most emblematic landmarks or the best restaurants in town. We have a large selection of great activities that can be offered in both Paris and the regions.Need some insight while in France on your europe vacation? Let us take you to the most beautiful regions of France including the French Riviera, the Loire Valley, Provence or Alsace & Burgundy. Let us nor forget some of the bucket list monuments of France such as the Eiffel Tower, Mont Saint Michel and so many more.- We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
- Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
- For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
Version 31 – June 11, 2020 08:48
- Current Version
- Previous Version
- Terms and conditions
- Please contact us for all our terms & conditions
WINE TOURSOphorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influenceof alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.OPERATOR CANCELLATION OR SUBSTITUTIONOphorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.PRICES/FEESPrices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.RESPONSIBILITYOperator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.CHILD POLICYInfants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.HEALTHBy completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.INSURANCETrip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruptioninsurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.USE OF GUEST IMAGES/FEEDBACKIn Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.ACCEPTANCE OF TERMS AND CONDITIONSAcceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
Version 29 – June 05, 2020 15:47
- Current Version
- Previous Version
- Terms and conditions
- WINE TOURS
- Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
- of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
- Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
- OPERATOR CANCELLATION OR SUBSTITUTION
- Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
- PRICES/FEES
- Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
- RESPONSIBILITY
- Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
- CHILD POLICY
- Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
- HEALTH
- By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
- INSURANCE
- Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
- insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
- USE OF GUEST IMAGES/FEEDBACK
- In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
- ACCEPTANCE OF TERMS AND CONDITIONS
- Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
Protection of personal dataNCDK – OPHORUS attaches great importance to respecting the right to privacy. The policy on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies is thus based on Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018.’Personal data’ means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her identity. In principle access to the information available on or via the website of Ophorus does not require any personal data to be supplied by the user. However, to book online services and tours, you will be asked to supply information about yourself, such as contact details (name and first name, profession, postal address, e-mail address, telephone number or nationality) when filling in a form as well as payment information.In this regard:NCDK – OPHORUS will collect personal information only to the extent necessary to fulfill a precise purpose, in this case payment for Tours & Activities offered on the website. The information will not be reused for a purpose incompatible with the original purpose.NCDK – OPHORUS will disclose information to third parties only if that is necessary for the purposes specified and only to the categories of recipients mentioned. NCDK – OPHORUS will not divulge your personal data for direct marketing purposes. NCDK – OPHORUS undertakes to take appropriate security measures to safeguard these data from misuse by third parties.Any individual concerned (data subject) has the right to obtain access to and rectification of his or her personal data. Data subjects may also under certain circumstances ask to have these data blocked and for the erasure of data about them which they consider to have been unlawfully processed. Finally, they have the right to object, on compelling grounds, to the processing of their data.To exercise your rights or to obtain any further information, please contact us at [email protected].OPHORUS website provides links to other internet sites. We suggest that you review their privacy policies when redirected.USE OF GUEST IMAGES/FEEDBACKIn Operator’s Promotional Materials:Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
Version 28 – June 05, 2020 15:46
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Version 27 – November 05, 2019 20:36
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Version 26 – October 28, 2019 16:33
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Version 25 – October 28, 2019 16:31
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Version 24 – October 28, 2019 15:46
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Version 23 – October 28, 2019 15:43
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Version 22 – October 28, 2019 15:42
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Version 21 – October 28, 2019 15:39
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- Tier ages
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- adult:
- from: '18'
- to: '90'
- ---
- adult:
from: '0' to: '99'
Version 20 – October 28, 2019 15:36
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Version 19 – October 28, 2019 15:33
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Version 18 – October 28, 2019 15:26
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Version 17 – October 28, 2019 15:25
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Version 16 – October 28, 2019 15:21
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Version 15 – October 28, 2019 15:17
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Version 14 – October 28, 2019 15:15
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Version 13 – October 28, 2019 15:12
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Version 12 – October 28, 2019 15:09
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Version 11 – October 28, 2019 15:08
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Version 10 – October 28, 2019 15:04
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Version 9 – October 28, 2019 14:47
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Version 8 – October 26, 2019 13:54
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- Tier ages
- ---
- adult:
- from: '0'
- to: '99'
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- adult:
from: '18' to: '64'child: from: '5' to: '11'
Version 7 – October 26, 2019 12:54
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Version 6 – October 26, 2019 12:15
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- Tier ages
- ---
- adult:
- from: '18'
- to: '64'
- child:
- from: '5'
- to: '11'
- ---
infant: from: '0' to: '4'child: from: '5' to: '11'youth: from: '12' to: '17'- adult:
- from: '18'
- to: '64'
senior: from: '65' to: '120'
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
- Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
Up to 24 hours before the beginning of the activity: full refundLess than 24 hours before the beginning of the activity or no-show: no refund
Version 5 – October 26, 2019 12:01
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Version 3 – October 22, 2019 20:42
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Version 2 – October 22, 2019 20:38
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Version 1 – October 22, 2019 13:01
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