All Changes
Version 44 – October 07, 2024 11:37
- Current Version
- Previous Version
- Blocked dates
- 2024-01-01, 2024-05-01, 2024-12-25, 2025-01-01, 2025-05-01, 2025-12-25
2024-01-01, 2024-05-01, 2024-12-25
Version 37 – September 13, 2023 10:55
- Current Version
- Previous Version
- Additional Info
- Please note that we do not distribute water bottles anymore to limit our environmental impact. We strongly recommend that you bring a reusable bottle.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
Version 36 – September 13, 2023 10:24
- Current Version
- Previous Version
- Excluded
- gratuities for the driver/guide., hotel pickup and drop-off., meals and drinks., personal insurance and expenses.
entrance fees to monuments, museums and attractions, gratuities for the driver/guide, meals and drinks, personal insurance and expenses
Version 35 – September 13, 2023 10:16
- Current Version
- Previous Version
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%.
- For any cancellation, the following fees will be deducted from the refund:
- > Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- > 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
Up to 24 hours before the beginning of the activity: full refund
Less than 24 hours before the beginning of the activity or no-show: no refund
Version 34 – September 13, 2023 10:14
- Current Version
- Previous Version
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- If you are traveling with infants, please request a private tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
If you are traveling with children, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Version 33 – September 13, 2023 09:58
- Current Version
- Previous Version
- Terms and conditions
- All our terms & conditions can be found here: https://www.ophorus.com/terms-sales
Please contact us for all our terms & conditions
Version 32 – September 13, 2023 09:51
- Current Version
- Previous Version
- Blocked dates
- 2024-01-01, 2024-05-01, 2024-12-25
-
Version 29 – March 30, 2023 14:19
- Current Version
- Previous Version
Version 26 – March 10, 2023 16:58
- Current Version
- Previous Version
- Know Before You Go
- afternoon tour departs near bristol hotel 4 place de la gare (facing train station), morning tour departs from strasbourg tourism office (city centre), please arrive 10 minutes prior to departure time.
afternoon tour departs near bristol hotel 4 place de la gare (facing train station), strasbourg, morning tour departs from strasbourg tourism office (city centre), please arrive 15 minutes prior to 9 am. , please arrive 10 minutes prior to departure time.
Version 25 – March 10, 2023 16:57
- Current Version
- Previous Version
- Highlights
- discover the unique alsace wine route., english-speaking guide expert in alsace wines., small group for a personalized experience., travel to barr, mittelbergheim & andlau villages of alsace.
discover the unique alsace wine route, english-speaking guide expert in alsace wines., small group for a personalized experience., travel to barr, mittelbergheim & andlau villages of alsace
Version 24 – March 10, 2023 16:57
- Current Version
- Previous Version
- Highlights
- discover the unique alsace wine route, english-speaking guide expert in alsace wines., small group for a personalized experience., travel to barr, mittelbergheim & andlau villages of alsace
discover the unique alsace wine route, english-speaking guide expert in alsace wines., small group for a personalized experience., travel to barr, mittelbergheim & andlau, quaint villages of alsace
Version 23 – March 10, 2023 16:57
- Current Version
- Previous Version
- Highlights
- discover the unique alsace wine route, english-speaking guide expert in alsace wines., small group for a personalized experience., travel to barr, mittelbergheim & andlau, quaint villages of alsace
discover the unique alsace wine route., english-speaking guide expert in alsace wines., small group for a personalized experience., travel to barr, mittelbergheim & andlau villages of alsace.
- Know Before You Go
- afternoon tour departs near bristol hotel 4 place de la gare (facing train station), strasbourg, morning tour departs from strasbourg tourism office (city centre), please arrive 15 minutes prior to 9 am. , please arrive 10 minutes prior to departure time.
afternoon tour departs near bristol hotel 4 place de la gare (facing train station), morning tour departs from strasbourg tourism office (city centre), please arrive 10 minutes prior to departure time.
Version 22 – March 10, 2023 16:23
- Current Version
- Previous Version
- Know Before You Go
- afternoon tour departs near bristol hotel 4 place de la gare (facing train station), morning tour departs from strasbourg tourism office (city centre), please arrive 10 minutes prior to departure time.
afternoon tour departs near bristol hotel 4 place de la gare (facing train station), strasbourg, morning tour departs from strasbourg tourism office (city centre), please arrive 15 minutes prior to 9 am. , please arrive 10 minutes prior to departure time.
Version 21 – March 10, 2023 16:23
- Current Version
- Previous Version
- Highlights
- discover the unique alsace wine route., english-speaking guide expert in alsace wines., small group for a personalized experience., travel to barr, mittelbergheim & andlau villages of alsace.
discover the unique alsace wine route, english-speaking locally selected expert guide shares knowledge of regional varietals., small group for a personalized experience., travel to barr, mittelbergheim & andlau, quaint villages of alsace
Version 18 – November 18, 2021 10:59
- Current Version
- Previous Version
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
- If you are traveling with children, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
If you are traveling with infants, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Version 15 – September 03, 2020 14:25
- Current Version
- Previous Version
- Description
- Discover the unique Alsace Wine Route
- Follow the Alsace wine route. This famous Wine Route of France proudly winds through Alsace from North to South for more than 170kms. Along the way, it is more than 1000 wine makers that create some of the most aromatic white wines of France. The Wine Route is also lined with Castles, Renaissance Buildings and picture perfect charming villages.
- Travel to Barr, Mittlebergheim and Andlau
- Your tour continues with the visit of several villages mentioned above. Barr, located close to Obernai, is famous for its surrounding vineyards where local Sylvaner, Riesling and Gewurztraminer are produced. Here, you will certainly notice the fine architecture of the town hall and not miss the Marco Folie, an 18th C. house that has been transformed into a museum. The village also has numerous old shops and multiple cultural buildings.
- Mittlebergheim, is yet another quaint village that one can visit while exploring Alsace. Located on the side of a hill and surrounded by vines, the village is composed of numerous wine makers houses and you will surely admire the magnificent Renaissance town hall with its façade made of arches. Here, enjoy some free time for personal discovery.
- Finally end the tour with guided walking tour & visit of Andlau. This pretty little town is dotted with old houses but the most important landmark here is the 9th C. Saint Peter – Saint Paul Abbatial Church. Destroyed in 1045 after a fire, rebuilt in the 12th C., only just a few parts remain from those times. Of these, the Church Portal is decorated with beautiful Romanesque Sculptures while a historiated frieze stretches across the facade.
- Discover the unique Alsace Wine Route
- Follow the Alsace wine route. This famous Wine Route of France proudly winds through Alsace from North to South for more than 170kms. Along the way, it is more than 1000 wine makers that create some of the most aromatic white wines of France. The Wine Route is also lined with Castles, Renaissance Buildings and picture perfect charming villages.
Travel to Barr, Mittlebergheim or Andlau
- Your tour continues with the visit of several villages mentioned above. Barr, located close to Obernai, is famous for its surrounding vineyards where local Sylvaner, Riesling and Gewurztraminer are produced. Here, you will certainly notice the fine architecture of the town hall and not miss the Marco Folie, an 18th C. house that has been transformed into a museum. The village also has numerous old shops and multiple cultural buildings.
- Mittlebergheim, is yet another quaint village that one can visit while exploring Alsace. Located on the side of a hill and surrounded by vines, the village is composed of numerous wine makers houses and you will surely admire the magnificent Renaissance town hall with its façade made of arches. Here, enjoy some free time for personal discovery.
- Finally end the tour with guided walking tour & visit of Andlau. This pretty little town is dotted with old houses but the most important landmark here is the 9th C. Saint Peter – Saint Paul Abbatial Church. Destroyed in 1045 after a fire, rebuilt in the 12th C., only just a few parts remain from those times. Of these, the Church Portal is decorated with beautiful Romanesque Sculptures while a historiated frieze stretches across the facade.
Version 14 – August 21, 2020 08:48
- Current Version
- Previous Version
- Short Description
- 8.50 am or 1.50 pm - Meeting point in Strasbourg
- Morning Tour
- 9.00 am departure from our meeting point outside Strasbourg Tourist Office
- 9.45 am arrival in Barr and short visit of the village
- 10.45 am arrival in Mittelbergheim visit & pictures
- 11.30 am arrival in Andlau, guided tour of the Abbatial Church.
- Photos stops on the Wine road
- 1.00 pm return to Central Strasbourg
- Afternoon Tour
- 2.00 pm departure from our meeting point outside Hotel Bristol
- 2.45 pm arrival in Barr and short visit of the village
- 3.45 pm arrival in Mittelbergheim visit & pictures
- 4.30 pm arrival in Andlau, guided tour of the Abbatial Church.
- Photos stops on the Wine road
- 6.00 pm return to Central Strasbourg
- 8.50 am or 1.50 pm - Meeting point in Strasbourg
9.00am or 2.00pm - Depart from Strasbourg
- Visit Barr
- Visit Mittelbergheim
- Visit Andlau
1.00pm or 6.00pm - Arrive in Strasbourg
Version 13 – August 11, 2020 10:37
- Current Version
- Previous Version
Version 12 – June 13, 2020 10:38
- Current Version
- Previous Version
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
- If you are traveling with infants, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
Adult tour only.
- If you are traveling with infants, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Version 11 – June 13, 2020 10:38
- Current Version
- Previous Version
- Description
- Discover the unique Alsace Wine Route
- Follow the Alsace wine route. This famous Wine Route of France proudly winds through Alsace from North to South for more than 170kms. Along the way, it is more than 1000 wine makers that create some of the most aromatic white wines of France. The Wine Route is also lined with Castles, Renaissance Buildings and picture perfect charming villages.
- Travel to Barr, Mittlebergheim or Andlau
- Your tour continues with the visit of several villages mentioned above. Barr, located close to Obernai, is famous for its surrounding vineyards where local Sylvaner, Riesling and Gewurztraminer are produced. Here, you will certainly notice the fine architecture of the town hall and not miss the Marco Folie, an 18th C. house that has been transformed into a museum. The village also has numerous old shops and multiple cultural buildings.
- Mittlebergheim, is yet another quaint village that one can visit while exploring Alsace. Located on the side of a hill and surrounded by vines, the village is composed of numerous wine makers houses and you will surely admire the magnificent Renaissance town hall with its façade made of arches. Here, enjoy some free time for personal discovery.
- Finally end the tour with guided walking tour & visit of Andlau. This pretty little town is dotted with old houses but the most important landmark here is the 9th C. Saint Peter – Saint Paul Abbatial Church. Destroyed in 1045 after a fire, rebuilt in the 12th C., only just a few parts remain from those times. Of these, the Church Portal is decorated with beautiful Romanesque Sculptures while a historiated frieze stretches across the facade.
- Discover the unique Alsace Wine Route
- Follow the Alsace wine route. This famous Wine Route of France proudly winds through Alsace from North to South for more than 170kms. Along the way, it is more than 1000 wine makers that create some of the most aromatic white wines of France. The Wine Route is also lined with Castles, Renaissance Buildings and picture perfect charming villages.
- Travel to Barr, Mittlebergheim or Andlau
- Your tour continues with the visit of several villages mentioned above. Barr, located close to Obernai, is famous for its surrounding vineyards where local Sylvaner, Riesling and Gewurztraminer are produced. Here, you will certainly notice the fine architecture of the town hall and not miss the Marco Folie, an 18th C. house that has been transformed into a museum. The village also has numerous old shops and multiple cultural buildings.
- Mittlebergheim, is yet another quaint village that one can visit while exploring Alsace. Located on the side of a hill and surrounded by vines, the village is composed of numerous wine makers houses and you will surely admire the magnificent Renaissance town hall with its façade made of arches. Here, enjoy some free time for personal discovery.
- Finally end the tour with guided walking tour & visit of Andlau. This pretty little town is dotted with old houses but the most important landmark here is the 9th C. Saint Peter – Saint Paul Abbatial Church. Destroyed in 1045 after a fire, rebuilt in the 12th C., only just a few parts remain from those times. Of these, the Church Portal is decorated with beautiful Romanesque Sculptures while a historiated frieze stretches across the facade.
Version 9 – June 13, 2020 10:36
- Current Version
- Previous Version
Version 7 – June 13, 2020 10:34
- Current Version
- Previous Version
- Know Before You Go
- afternoon tour departs near bristol hotel 4 place de la gare (facing train station), strasbourg, morning tour departs from strasbourg tourism office (city centre), please arrive 15 minutes prior to 9 am. , please arrive 10 minutes prior to departure time.
-
- Know Before You Book
- after your purchase is confirmed we will email you a confirmation., currency is in euros., prices are per person., this tour is not wheelchair accessible., tour is operated in english.
-
Version 6 – June 13, 2020 10:28
- Current Version
- Previous Version
- Short Description
- 8.50 am or 1.50 pm - Meeting point in Strasbourg
- 9.00am or 2.00pm - Depart from Strasbourg
- - Visit Barr
- - Visit Mittelbergheim
- - Visit Andlau
- 1.00pm or 6.00pm - Arrive in Strasbourg
Discover Spectacular Villages and outstanding Views over the Alsace Region
Leave Strasbourg for the Alsace countryside and enjoy the discovery of some of the most beautiful villages of the region with your English speaking tour guide.
- Description
- Discover the unique Alsace Wine Route
- Follow the Alsace wine route. This famous Wine Route of France proudly winds through Alsace from North to South for more than 170kms. Along the way, it is more than 1000 wine makers that create some of the most aromatic white wines of France. The Wine Route is also lined with Castles, Renaissance Buildings and picture perfect charming villages.
- Travel to Barr, Mittlebergheim or Andlau
- Your tour continues with the visit of several villages mentioned above. Barr, located close to Obernai, is famous for its surrounding vineyards where local Sylvaner, Riesling and Gewurztraminer are produced. Here, you will certainly notice the fine architecture of the town hall and not miss the Marco Folie, an 18th C. house that has been transformed into a museum. The village also has numerous old shops and multiple cultural buildings.
- Mittlebergheim, is yet another quaint village that one can visit while exploring Alsace. Located on the side of a hill and surrounded by vines, the village is composed of numerous wine makers houses and you will surely admire the magnificent Renaissance town hall with its façade made of arches. Here, enjoy some free time for personal discovery.
- Finally end the tour with guided walking tour & visit of Andlau. This pretty little town is dotted with old houses but the most important landmark here is the 9th C. Saint Peter – Saint Paul Abbatial Church. Destroyed in 1045 after a fire, rebuilt in the 12th C., only just a few parts remain from those times. Of these, the Church Portal is decorated with beautiful Romanesque Sculptures while a historiated frieze stretches across the facade.
-
- Highlights
- discover the unique alsace wine route, english-speaking locally selected expert guide shares knowledge of regional varietals., small group for a personalized experience., travel to barr, mittelbergheim & andlau, quaint villages of alsace
-
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Tour requires minimum 2 passengers (adults) to operate. If minimum number is not reached we will offer to reschedule or refund the tour.
- Adult tour only.
- If you are traveling with infants, please request a private tour.
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Not wheelchair accessible
- Name
- Alsace Villages Half Day Trip From Strasbourg (shared)
Alsace villages from Strasbourg
Version 5 – June 13, 2020 10:10
- Current Version
- Previous Version
- Short Description
- Discover Spectacular Villages and outstanding Views over the Alsace Region
- Leave Strasbourg for the Alsace countryside and enjoy the discovery of some of the most beautiful villages of the region with your English speaking tour guide.
- Discover Spectacular Villages and outstanding Views over the Alsace Region
- Leave Strasbourg for the Alsace countryside and enjoy the discovery of some of the most beautiful villages of the region with your English speaking tour guide.
- Additional Info
- Not wheelchair accessible
- Not wheelchair accessible
- Tier labels
-
- ---
- adult: ''
- child: ''
youth: ''
infant: ''
senior: ''
student: ''
- Tier ages
- ---
- adult:
- from: '13'
- to: '99'
- child:
- from: '4'
- to: '12'
- ---
child:
from: '4'
to: '12'
- adult:
- from: '13'
- to: '99'
- Cancellation notes
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund
Version 4 – June 11, 2020 08:51
- Current Version
- Previous Version
- Group info
- We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
- Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
- For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
-
Version 3 – June 11, 2020 08:48
- Current Version
- Previous Version
- Terms and conditions
- Please contact us for all our terms & conditions
WINE TOURS
Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
OPERATOR CANCELLATION OR SUBSTITUTION
Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
PRICES/FEES
Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
RESPONSIBILITY
Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
CHILD POLICY
Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
HEALTH
By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
INSURANCE
Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
USE OF GUEST IMAGES/FEEDBACK
In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
ACCEPTANCE OF TERMS AND CONDITIONS
Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
Version 1 – June 05, 2020 15:47
- Current Version
- Previous Version
- Terms and conditions
- WINE TOURS
- Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
- of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
- Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
- OPERATOR CANCELLATION OR SUBSTITUTION
- Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
- PRICES/FEES
- Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
- RESPONSIBILITY
- Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
- CHILD POLICY
- Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
- HEALTH
- By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
- INSURANCE
- Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
- insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
- USE OF GUEST IMAGES/FEEDBACK
- In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
- ACCEPTANCE OF TERMS AND CONDITIONS
- Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
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