Full Day Salt River Rafting Trip (Family-friendly)

Cancellation Policy

Bookings made more than 14 days in advance require a 50% deposit to confirm. 14 days prior to your trip, the balance will be automatically charged to the credit card provided. Bookings made within 14 days of the departure date require payment in full. Cancellation Policy (NON-discounted reservations) If your group or any person in your group cancels more than 14 days before the trip’s check-in time, a full refund will be provided. If cancellations are made within 14 days, no refund will be provided for any reason. Cancellation Policy (DISCOUNTED reservations) If your reservation has a discount applied and you wish to cancel, you will not receive a refund. You may reschedule or receive a trip credit (digital gift card code). Cancellation Insurance Cancellation Insurance is available for 7.5% of the trip cost. Insurance purchased for individuals is non-transferable. If purchased, a refund would be provided minus an additional 7.5% cancellation fee up to 72 hours prior to check-in time. Anything cancelled less than 72 hours, but at least 24 hours in advance would receive a non-refundable gift certificate valid for one calendar year from the date of cancellation. Cancellations made within 24 hours are not eligible for a refund for any reason. Guests who opt out of Cancellation Insurance are subject to the 14-day Cancellation Policy. No exceptions will be made. This includes, but is not limited to road construction, undesirable weather, poor road conditions, COVID or other illnesses. Late Arrival Policy It is your responsibility to arrive for your trip on time—typically 30-60 minutes prior to your scheduled departure time. We will not wait for late arrivals. Please take into account travel time, weather, road construction, etc. Water Policy Arizona Rafting reserves the right to move your group to a more appropriate section of the river due to extremely high or low water conditions. We will give you as much notice as possible of conditions that may affect your scheduled trip. Note that if an alternate section of the river is available to your group, no refunds or credits are given. Weather Policy Arizona Rafting trips run rain or shine. We will not cancel or cut short trips due to rain and/or thunderstorm conditions (including lighting). Drugs and Alcohol Drugs or alcohol are not to be consumed before or during your trip. This includes recreational marijuana. No refund will be given to those drinking alcohol or using drugs prior to the trip. Pregnancy We do allow pregnant guests to participate in rafting.