See New York City at your feet with a visit to the One World Observatory, an awe inspiring 3-story destination on top of the western hemisphere’s tallest building.
Summary Description
Highlights
- Visit all 3 levels for stunning 360 degree views
- Climb 102 stories in 47 seconds in the SkyPod® Elevators
- See Forever® Theater audiovisual experience
- Horizon Grid presentation powered by 145 screens
- Add your city to our registry at the Global Welcome Center
Description
See New York City at your feet with a visit to the One World Observatory, an awe inspiring 3-story destination on top of the western hemisphere’s tallest building.
Discover a unique view. An experience beyond the everyday. See the rise of New York as you ascend in a SkyPod™ elevator to the top. Surround yourself with the rhythms of the city in the See Forever Theater. Learn incredible stories of New York from our Skyline Concierges at City Pulse. Indulge your senses with a menu of local favorites at ONE Dine or enjoy a drink above the clouds at ONE Mix.
Included / Excluded
- Standard Admission Ticket
- Three levels for stunning 360 degree views
- 102 stories in 47 seconds in the SkyPod® Elevators
- See Forever® Theater audiovisual experience
- Souvenirs
- Transportation
Itinerary
Generated Itinerary
1
Global Welcome Center
Start Location
Begin your journey at the welcome center
Duration: 15 minutes
2
SkyPod® Elevator Ride
Intermediate Stop
Zoom 102 stories in 47 seconds—thrilling ascent!
Duration: 15 minutes
3
Horizon Grid & See Forever Theater
Intermediate Stop
Engage with screens and an immersive theater show
Duration: 15 minutes
4
360° Observation Deck
Intermediate Stop
Enjoy stunning panoramic views of NYC above the clouds
Duration: 30 minutes
Start / End Locations
Start Location: One World Observatory, West Street, New York, NY, USA
Accessibility
- Wheelchair accessible
- Stroller Accessible
- Service animals allowed
Important Information
Know Before You Book
- There are no refunds or rain checks for your tickets
- Tickets must be used on the date/time listed on the ticket
- You should allow approximately 45 minutes to 1-hour to complete your visit
- No food or beverage may be brought into One World Observatory
- Late arrivals will be accommodated based on capacity
- Photographic tripods, lights, and other such equipment are not permitted
Cancellation
No cancellation
Options and Pricing
| Standard Experience | RETAIL PRICE |
|---|---|
| Adult (13 - 64 years) | $43.00 |
| Child (0 - 5 years) | N/A |
| Youth (6 - 12 years) | $37.00 |
| Senior | $41.00 |
Points of interest
Redemption Information
Tickets will be held at the box office
FAQ
What is One World Observatory?
One World Observatory is at the top of the tallest building in the Western Hemisphere, One World Trade Center. The Observatory is located on the 100th, 101st, and 102nd floors encompassing over 125,000 square feet. You’ll take an incredible Sky Pod Elevator ride to the top. Once aloft guests can explore three levels of the Observatory filled with innovation and inspiration. One World Observatory offers views of New York City’s iconic sights, surrounding waters, and iconic skyline – amazing 360 views for up to 45 miles in every direction.
How do I get to One World Observatory?
For transportation and directions to One World Observatory, please click here. Use of public transportation is highly recommended to access lower Manhattan, given the minimal availability of on-street parking. One World Observatory does not provide parking.
Can I bring my kids to One World Observatory?
Yes, One World Observatory is great for kids and guests of all ages. The stunning city views and interactive exhibits are family-friendly and suitable for individuals of all ages.
Are strollers allowed?
Yes, strollers are allowed but you will be asked to remove your child and fold your stroller up for access to the elevators as well as the escalators within the Observatory.
What is the appropriate age range for guests visiting the One World Observatory?
One World Observatory is appropriate for guests of all ages. The stunning city views and immersive experience is family-friendly and suitable for individuals of all ages.
Can I purchase tickets to One World Observatory for only my children?
To gain admission, guests must be at least 17 years of age or be escorted by an adult. School, scout, and other youth groups may get more information on advance reservations by visiting our Groups page.
Are pets allowed?
No animals will be permitted into or on the property of One World Observatory or West Plaza. This policy is in effect at all times including when the facilities are not open to the public. Exceptions to this policy are limited to (i) service animals and service animals in training; and (ii) police or other certified assistance animals will be permitted by a qualified handler on official business.
Are dining and concessions available at One World Observatory?
One World Observatory offers access to curated eateries from casual café fare to seated fine-dining at One Dine. Dining and café options will only be available for ticketed guests of the Observatory. For more information, please click here.
Can I bring food or drinks?
No food or beverage may be brought into One World Observatory.
What forms of payment are accepted?
Credit Card (AMEX, Visa, Master Card, Discover), and contactless payments are all accepted forms of payment at One World Observatory.
One World Observatory is a cashless operation to enhance the experience of our guests. Onsite reverse ATMs are available for cash conversions.
What are the hours of operation?
9:00 AM - 9:00 PM
Hours change seasonally*
Are there public restrooms at One World Observatory?
Restrooms are available for use throughout One World Observatory. They are located on all three levels, as well as in the exit lobby on the first floor upon departing the elevators. Restrooms are for guests of the Observatory.
Is my ticket good for a return visit to One World Observatory?
All current ticket packages, including: Standard, Combination All-Inclusive and VIP Tour tickets are only valid for one-time admission. Re-entry in the Observatory is not permitted.
Is there a gift shop at One World Observatory?
Yes, guests can visit the GALLERY at ONE WORLD, located on level 100, to view a varied collection of premium gift items for all ages. The Gallery offers uniquely designed products produced exclusively by and for One World Observatory.
Is smoking permitted at One World Observatory?
No, smoking is not permitted anywhere within the Observatory including our outside West Plaza.
Is One World Observatory part of the 9/11 Memorial and Museum?
One World Observatory is not affiliated with the Memorial and Museum. For information about the Memorial and Museum, please visit https://www.911memorial.org/
I lost something, who do I contact?
You can come to our Guest Services Desk located on the Welcome Level under the escalator or you can call us at 212-602-4025 to check and see if we have your item. If the item you have misplaced has your contact information, we will contact you if we find it.
What is the Observatory doing to encourage physical distancing and enhanced cleaning & sanitation?
We’re dedicated to doing everything we can to deliver a safe, healthy, and clean experience. Caring for our customers and employees is our top priority.
What is One World Observatory?
One World Observatory is at the top of the tallest building in the Western Hemisphere, One World Trade Center. The Observatory is located on the 100th, 101st, and 102nd floors encompassing over 125,000 square feet. You’ll take an incredible Sky Pod Elevator ride to the top. Once aloft guests can explore three levels of the Observatory filled with innovation and inspiration. One World Observatory offers views of New York City’s iconic sights, surrounding waters, and iconic skyline – amazing 360 views for up to 45 miles in every direction.
How do I get to One World Observatory?
For transportation and directions to One World Observatory, please click here. Use of public transportation is highly recommended to access lower Manhattan, given the minimal availability of on-street parking. One World Observatory does not provide parking.
Can I bring my kids to One World Observatory?
Yes, One World Observatory is great for kids and guests of all ages. The stunning city views and interactive exhibits are family-friendly and suitable for individuals of all ages.
Are strollers allowed?
Yes, strollers are allowed but you will be asked to remove your child and fold your stroller up for access to the elevators as well as the escalators within the Observatory.
What is the appropriate age range for guests visiting the One World Observatory?
One World Observatory is appropriate for guests of all ages. The stunning city views and immersive experience is family-friendly and suitable for individuals of all ages.
Can I purchase tickets to One World Observatory for only my children?
To gain admission, guests must be at least 17 years of age or be escorted by an adult. School, scout, and other youth groups may get more information on advance reservations by visiting our Groups page.
Are pets allowed?
No animals will be permitted into or on the property of One World Observatory or West Plaza. This policy is in effect at all times including when the facilities are not open to the public. Exceptions to this policy are limited to (i) service animals and service animals in training; and (ii) police or other certified assistance animals will be permitted by a qualified handler on official business.
Are dining and concessions available at One World Observatory?
One World Observatory offers access to curated eateries from casual café fare to seated fine-dining at One Dine. Dining and café options will only be available for ticketed guests of the Observatory. For more information, please click here.
Can I bring food or drinks?
No food or beverage may be brought into One World Observatory.
What forms of payment are accepted?
Credit Card (AMEX, Visa, Master Card, Discover), and contactless payments are all accepted forms of payment at One World Observatory.
One World Observatory is a cashless operation to enhance the experience of our guests. Onsite reverse ATMs are available for cash conversions.
What is the refund policy? I never used my tickets.
There are no refunds or rain checks for your tickets – tickets must be used on the date/time listed on the ticket. However, if there is poor visibility, the See Forever Commitment ensures you can come on a good day.
What are the hours of operation?
9:00 AM - 9:00 PM
Hours change seasonally*
Are there public restrooms at One World Observatory?
Restrooms are available for use throughout One World Observatory. They are located on all three levels, as well as in the exit lobby on the first floor upon departing the elevators. Restrooms are for guests of the Observatory.
Is my ticket good for a return visit to One World Observatory?
All current ticket packages, including: Standard, Combination All-Inclusive and VIP Tour tickets are only valid for one-time admission. Re-entry in the Observatory is not permitted.
Is there a gift shop at One World Observatory?
Yes, guests can visit the GALLERY at ONE WORLD, located on level 100, to view a varied collection of premium gift items for all ages. The Gallery offers uniquely designed products produced exclusively by and for One World Observatory.
Is smoking permitted at One World Observatory?
No, smoking is not permitted anywhere within the Observatory including our outside West Plaza.
Is One World Observatory part of the 9/11 Memorial and Museum?
One World Observatory is not affiliated with the Memorial and Museum. For information about the Memorial and Museum, please visit https://www.911memorial.org/
I lost something, who do I contact?
You can come to our Guest Services Desk located on the Welcome Level under the escalator or you can call us at 212-602-4025 to check and see if we have your item. If the item you have misplaced has your contact information, we will contact you if we find it.
What is the Observatory doing to encourage physical distancing and enhanced cleaning & sanitation?
We’re dedicated to doing everything we can to deliver a safe, healthy, and clean experience. Caring for our customers and employees is our top priority.
What is the refund policy? I never used my tickets.
There are no refunds or rain checks for your tickets – tickets must be used on the date/time listed on the ticket. However, if there is poor visibility, the See Forever Commitment ensures you can come on a good day.
Do I need a ticket to the Observatory to visit the Restaurant?
Yes, our dining level is located on the 101st floor and can only be accessed by those guests holding tickets to the Observatory.
How do I make a reservation at ONE Dine at One World Observatory?
For parties of up to six (6) Guests, you may book your own reservation through OpenTable. Reservations may be made up to 30 days in advance.
Are there food options at the Observatory?
Yes, in addition to our restaurant ONE Dine, there is also a cafe with grab and go bites, coffee, and pastries.
Is One World Observatory ADA Accessible?
One World Observatory – including our retail shop, restaurant, café, bathrooms, and venue – are ADA accessible to guests who use wheelchairs or need special services.
Can Staff at One World Observatory Assist with Mobility?
Our team is happy to assist with access throughout the attraction, but they are not permitted to lift guests in and out of their assistance device.
Are You Located Near Accessible Public Transportation?
Yes – we are located near several accessible Subway stations, bus routes, as well as the World Trade Center PATH station.
What If I have other questions about accessibility
Upon arrival, if you need accommodations or have any questions, please visit our Guest Services office before the security checkpoint. Or, please feel free to contact our Guest Services team.
Do I need a ticket to the Observatory to visit the Restaurant?
Yes, our dining level is located on the 101st floor and can only be accessed by those guests holding tickets to the Observatory.
How do I make a reservation at ONE Dine at One World Observatory?
For parties of up to six (6) Guests, you may book your own reservation through OpenTable. Reservations may be made up to 30 days in advance.
Are there food options at the Observatory?
Yes, in addition to our restaurant ONE Dine, there is also a cafe with grab and go bites, coffee, and pastries.
Is One World Observatory ADA Accessible?
One World Observatory – including our retail shop, restaurant, café, bathrooms, and venue – are ADA accessible to guests who use wheelchairs or need special services.
Can Staff at One World Observatory Assist with Mobility?
Our team is happy to assist with access throughout the attraction, but they are not permitted to lift guests in and out of their assistance device.
Are You Located Near Accessible Public Transportation?
Yes – we are located near several accessible Subway stations, bus routes, as well as the World Trade Center PATH station.
What If I have other questions about accessibility
Upon arrival, if you need accommodations or have any questions, please visit our Guest Services office before the security checkpoint. Or, please feel free to contact our Guest Services team.
Do I need a ticket to the Observatory to visit the Restaurant?
Yes, our dining level is located on the 101st floor and can only be accessed by those guests holding tickets to the Observatory.
How do I make a reservation at ONE Dine at One World Observatory?
For parties of up to six (6) Guests, you may book your own reservation through OpenTable. Reservations may be made up to 30 days in advance.
Are there food options at the Observatory?
Yes, in addition to our restaurant ONE Dine, there is also a cafe with grab and go bites, coffee, and pastries.
Is One World Observatory ADA Accessible?
One World Observatory – including our retail shop, restaurant, café, bathrooms, and venue – are ADA accessible to guests who use wheelchairs or need special services.
Can Staff at One World Observatory Assist with Mobility?
Our team is happy to assist with access throughout the attraction, but they are not permitted to lift guests in and out of their assistance device.
Are You Located Near Accessible Public Transportation?
Yes – we are located near several accessible Subway stations, bus routes, as well as the World Trade Center PATH station.
What If I have other questions about accessibility
Upon arrival, if you need accommodations or have any questions, please visit our Guest Services office before the security checkpoint. Or, please feel free to contact our Guest Services team.
