One World Observatory

For transportation and directions to One World Observatory, please click here. Use of public transportation is highly recommended to access lower Manhattan, given the minimal availability of on-street parking. One World Observatory does not provide parking.

Yes, One World Observatory is great for kids and guests of all ages. The stunning city views and interactive exhibits are family-friendly and suitable for individuals of all ages.

Yes, strollers are allowed but you will be asked to remove your child and fold your stroller up for access to the elevators as well as the escalators within the Observatory.

One World Observatory is appropriate for guests of all ages. The stunning city views and immersive experience is family-friendly and suitable for individuals of all ages.

To gain admission, guests must be at least 17 years of age or be escorted by an adult. School, scout, and other youth groups may get more information on advance reservations by visiting our Groups page.

No animals will be permitted into or on the property of One World Observatory or West Plaza. This policy is in effect at all times including when the facilities are not open to the public. Exceptions to this policy are limited to (i) service animals and service animals in training; and (ii) police or other certified assistance animals will be permitted by a qualified handler on official business.

One World Observatory offers access to curated eateries from casual café fare to seated fine-dining at One Dine. Dining and café options will only be available for ticketed guests of the Observatory. For more information, please click here.

No food or beverage may be brought into One World Observatory.

Credit Card (AMEX, Visa, Master Card, Discover), and contactless payments are all accepted forms of payment at One World Observatory.

One World Observatory is a cashless operation to enhance the experience of our guests. Onsite reverse ATMs are available for cash conversions.

There are no refunds or rain checks for your tickets – tickets must be used on the date/time listed on the ticket. However, if there is poor visibility, the See Forever Commitment ensures you can come on a good day.

9:00 AM - 9:00 PM

Hours change seasonally*

Restrooms are available for use throughout One World Observatory. They are located on all three levels, as well as in the exit lobby on the first floor upon departing the elevators. Restrooms are for guests of the Observatory.

All current ticket packages, including: Standard, Combination All-Inclusive and VIP Tour tickets are only valid for one-time admission. Re-entry in the Observatory is not permitted.

Yes, guests can visit the GALLERY at ONE WORLD, located on level 100, to view a varied collection of premium gift items for all ages. The Gallery offers uniquely designed products produced exclusively by and for One World Observatory.

No, smoking is not permitted anywhere within the Observatory including our outside West Plaza.

One World Observatory is not affiliated with the Memorial and Museum. For information about the Memorial and Museum, please visit https://www.911memorial.org/

You can come to our Guest Services Desk located on the Welcome Level under the escalator or you can call us at 212-602-4025 to check and see if we have your item. If the item you have misplaced has your contact information, we will contact you if we find it.

We’re dedicated to doing everything we can to deliver a safe, healthy, and clean experience. Caring for our customers and employees is our top priority.

For transportation and directions to One World Observatory, please click here. Use of public transportation is highly recommended to access lower Manhattan, given the minimal availability of on-street parking. One World Observatory does not provide parking.

Yes, One World Observatory is great for kids and guests of all ages. The stunning city views and interactive exhibits are family-friendly and suitable for individuals of all ages.

Yes, strollers are allowed but you will be asked to remove your child and fold your stroller up for access to the elevators as well as the escalators within the Observatory.

One World Observatory is appropriate for guests of all ages. The stunning city views and immersive experience is family-friendly and suitable for individuals of all ages.

To gain admission, guests must be at least 17 years of age or be escorted by an adult. School, scout, and other youth groups may get more information on advance reservations by visiting our Groups page.

No animals will be permitted into or on the property of One World Observatory or West Plaza. This policy is in effect at all times including when the facilities are not open to the public. Exceptions to this policy are limited to (i) service animals and service animals in training; and (ii) police or other certified assistance animals will be permitted by a qualified handler on official business.

One World Observatory offers access to curated eateries from casual café fare to seated fine-dining at One Dine. Dining and café options will only be available for ticketed guests of the Observatory. For more information, please click here.

No food or beverage may be brought into One World Observatory.

Credit Card (AMEX, Visa, Master Card, Discover), and contactless payments are all accepted forms of payment at One World Observatory.

One World Observatory is a cashless operation to enhance the experience of our guests. Onsite reverse ATMs are available for cash conversions.

There are no refunds or rain checks for your tickets – tickets must be used on the date/time listed on the ticket. However, if there is poor visibility, the See Forever Commitment ensures you can come on a good day.

9:00 AM - 9:00 PM

Hours change seasonally*

Restrooms are available for use throughout One World Observatory. They are located on all three levels, as well as in the exit lobby on the first floor upon departing the elevators. Restrooms are for guests of the Observatory.

All current ticket packages, including: Standard, Combination All-Inclusive and VIP Tour tickets are only valid for one-time admission. Re-entry in the Observatory is not permitted.

Yes, guests can visit the GALLERY at ONE WORLD, located on level 100, to view a varied collection of premium gift items for all ages. The Gallery offers uniquely designed products produced exclusively by and for One World Observatory.

No, smoking is not permitted anywhere within the Observatory including our outside West Plaza.

One World Observatory is not affiliated with the Memorial and Museum. For information about the Memorial and Museum, please visit https://www.911memorial.org/

You can come to our Guest Services Desk located on the Welcome Level under the escalator or you can call us at 212-602-4025 to check and see if we have your item. If the item you have misplaced has your contact information, we will contact you if we find it.

We’re dedicated to doing everything we can to deliver a safe, healthy, and clean experience. Caring for our customers and employees is our top priority.

Yes, our dining level is located on the 101st floor and can only be accessed by those guests holding tickets to the Observatory.

For parties of up to six (6) Guests, you may book your own reservation through OpenTable. Reservations may be made up to 30 days in advance.

Yes, in addition to our restaurant ONE Dine, there is also a cafe with grab and go bites, coffee, and pastries.

One World Observatory – including our retail shop, restaurant, café, bathrooms, and venue – are ADA accessible to guests who use wheelchairs or need special services.

Our team is happy to assist with access throughout the attraction, but they are not permitted to lift guests in and out of their assistance device.

Yes – we are located near several accessible Subway stations, bus routes, as well as the World Trade Center PATH station.

Upon arrival, if you need accommodations or have any questions, please visit our Guest Services office before the security checkpoint. Or, please feel free to contact our Guest Services team.