Reviews for Wild Rover Tours

Kevin and the driver (can’t remember name) were. Wry good. Wry knowledgeable and people friendly! Made the long day enjoyable. You’re lucky to have them both as employees.

Product: Dublin: Belfast (Titanic or Taxi), Dunluce & Causeway Trip

I was booked on a Wild Rover Tours trip to Belfast the morning after a night of severe rioting. Cars, businesses, and homes were being set on fire, and I genuinely feared for my safety. In the middle of the night, I emailed the company to ask whether the tour was still considered safe to operate and explained that I was very concerned about travelling under those circumstances. Their response was simply that the tour would be going ahead, they would be keeping my money, and that was essentially the end of the conversation. There was no empathy, no reassurance, no acknowledgment of the extraordinary situation, and no attempt to work with me. I lost about $140, but my personal safety is worth far more than that. What disappointed me most wasn’t the money—it was the company’s apparent lack of concern for a customer’s well-being during an exceptional and potentially dangerous situation. Customer service is tested when things don’t go according to plan. In this case, I felt completely dismissed. Based on this experience, I would not choose to do business with Wild Rover Tours again, nor would I recommend them to anyone who values responsive, customer-focused service.

Product: Wild Rover Tours

Dunluce Castle and the Giant’s Causeway were absolutely impressive. These are truly places worth visiting and were the highlights of the trip. As for Belfast… unfortunately, I was not lucky with this part of the tour. We saw almost nothing apart from the City Hall and a pub. If you are given the option to stay with the group or explore the city on your own, I would strongly recommend exploring independently — you will probably see much more than with this local guide. Now, about the disadvantages. The advertised Wi-Fi on the bus was not available. The entire connection was used by the guide for presentations and videos that, as far as I could see, nobody was watching. However, she continued with them regardless. The main issue was that the guide seemed focused on delivering information rather than responding to the actual needs of the passengers. She approached everyone asking “How are you?” and “Where are you from?”, but often interrupted answers and did not really listen. At the same time, when passengers had genuine needs, they were ignored. For example, I was wearing four layers of clothing, including a jacket, because the temperature on the bus was uncomfortably low. The guide refused to adjust the air conditioning and spent several minutes repeating that she would not turn it off, instead of trying to find a solution. The idea of writing departure times on a board was good in principle. However, the board was left facing inside the bus, so passengers outside could not see the information. This made the solution ineffective. During the whole journey, a lot of the guide’s attention was focused on flags that upset her and on repeatedly discussing why the police did not remove them. There was also a repeated habit of putting the tour map directly in front of passengers, as if they could not read their own tickets or understand the information already provided. The places themselves are fantastic, but unfortunately the experience was significantly affected by the guide’s attitude and lack of attention to passengers’ actual needs. One final note: after the tour, I could not find any option to leave a review either through the booking platform or on the Wild Rover Tours website. The website only displays selected positive reviews, but there is no visible option for customers to submit their own feedback. It is disappointing that feedback seems to be actively requested after some tours, while after this particular experience there was no clear way to share comments. A transparent review system should allow passengers to share both positive and negative experiences, as this is the best way for a company to improve its service.

Product: Wild Rover Tours

This day trip was awesome, despite the fog when we got to the Cliffs of Moher. It cleared up a bit towards the end of the time we were there, so we were still able to see the cliffs. The guide, Matt, was very friendly and knowledgeable sharing lots of tidbits of history and local traditions and culture. The driver, Steven, was also very friendly and skillful.

Product: Dublin: Cliffs of Moher, Atlantic Edge & Galway City

Product: Dublin: Cliffs of Moher, Atlantic Edge & Galway City

Excellent

Guide and driver were excellent. Was a smooth comfortable ride with a pile of entertaining information.

Product: Dublin to Dunluce Castle, Giant's Causeway and Belfast Day Tour

Cliffs were great and we...

Cliffs were great and we got there early enough that the rush of the other tours weren’t there yet. Although the Wild Atlantic Way was interesting, the windy roads did not agree with my motion sickness, so keep in mind when considering. Galway was pleasant. Good tour but a very long day.

Product: Dublin to Cliffs of Moher, including Wild Atlantic Way and Galway

Great tour stops, but no texting while driving please!

We toured Giant’s Causeway and Belfast plus a short stop at Dun Luce castle. It was a beautiful day and the stops were very interesting and scenic. Maurice was our tour guide and kept things on track from a timing perspective albeit a bit strict with some of the other passengers who didn’t speak English as well as he did. I am rating this as 3 stars because the driver Patrick, was continually texting and checking his messages while driving. This includes having to type his unlock code and navigate through apps. He would read and type messages. At one point he even took a video call from what appeared to be a girlfriend or wife and all of this while driving a bus with 50+ people at higher speed. I finally had to speak up and ask him to stop since I had witnessed at least 10 incidents of this already and we were about to enter a tunnel on the way back to Dublin. I said “please stop texting and driving. It is dangerous while driving, especially in a tunnel.” He did stop but I don’t know if the next day he started right back up with the same behavior.

Product: Dublin to Dunluce Castle, Giant's Causeway and Belfast Day Tour

So very disappointing

I was booked on a Wild Rover Tours trip to Belfast the morning after a night of severe rioting. Cars, businesses, and homes were being set on fire, and I genuinely feared for my safety. In the middle of the night, I emailed the company to ask whether the tour was still considered safe to operate and explained that I was very concerned about travelling under those circumstances. Their response was simply that the tour would be going ahead, they would be keeping my money, and that was essentially the end of the conversation. There was no empathy, no reassurance, no acknowledgment of the extraordinary situation, and no attempt to work with me. I lost about $140, but my personal safety is worth far more than that. What disappointed me most wasn’t the money—it was the company’s apparent lack of concern for a customer’s well-being during an exceptional and potentially dangerous situation. Customer service is tested when things don’t go according to plan. In this case, I felt completely dismissed. Based on this experience, I would not choose to do business with Wild Rover Tours again, nor would I recommend them to anyone who values responsive, customer-focused service.

Product: Dublin to Belfast Black Cab: Dunluce Castle and Giant's Causeway

Kilkenny was terrific but...

Kilkenny was terrific but the sheep farm was a fabulous bonus! Not only did you see the sheep dog lead the animals but we got to hold a little lamb.

Product: Kilkenny, Wicklow and Glendalough Sheepdog Trials from Dublin

Excellent tour

We truly enjoyed this tour! Maria was so informative of the history and area and her funny wit kept us laughing! We were also very impressed with her driver in maneuvering that huge bus through the narrow streets! I would highly recommend this tour.

Product: Dublin to Cliffs of Moher, including Wild Atlantic Way and Galway

Watch the Weather

I’ve been to cliffs before but it’s the kind of experience that is weather-dependent. The rest of Ireland had sun and warm temperatures but at the cliffs it was chilly and misty. We had literally a two minute window to snap a picture before everything was enveloped by mist again.

Product: Dublin to Cliffs of Moher, Ennis and Historic Limerick Day Tour

Dublin to Giants Causeway

Easy, comfortable, knowledgeable tour guide and driver. Great way to see the Giants Causeway from Dublin.

Product: Dublin to Belfast Titanic Dunluce Castle Giants Causeway Tour

Our Wild Rover tour was...

Our Wild Rover tour was great! Neil and Paulo were wonderful guides. They were knowledgeable, and offered great suggestions for the rest of our stay in Ireland. The sheepdog demonstration was the highlight of the day. Would definitely recommend to anyone wanting to explore outside of Dublin!

Product: Kilkenny, Wicklow and Glendalough Sheepdog Trials from Dublin

Highly Recommend!

We went to the Cliffs of Moher and toured castles. The tour was amazing and in no small part due to our wonderful guide Murphy and or driver Keith! The length at each stop was just right, and we learned things along the way as well. We laughed so much! These guys are great at what they do. Highly recommend!

Product: Dublin to Cliffs of Moher, including Wild Atlantic Way and Galway

Take this tour!

Great tour. Weather was awesome and the sites were gorgeous. But Kevin and PJ brought it all together exceptionally.

Product: Dublin to Belfast Titanic Dunluce Castle Giants Causeway Tour

Great experience! The...

Great experience! The sites were really interesting and the drive was stunning. Our guides (Daithi and Kasper) were great. Daithi gave a really good overview of Irish culture and had a lot of recommendations on things to do for the rest of our trip.

Product: Dublin to Cliffs of Moher, including Wild Atlantic Way and Galway

Great experience. Loved...

Great experience. Loved the onboard music. Driving was great. Very helpful and informative. Highly recommend.

Product: Dublin to Cliffs of Moher, including Wild Atlantic Way and Galway

Wonderful tour with great...

Wonderful tour with great stories accompanied by beautiful sites in Ireland! Would recommend to anyone wanting to see Western Ireland

Product: Dublin to Cliffs of Moher, including Wild Atlantic Way and Galway

So very disappointing

I was booked on a Wild Rover Tours trip to Belfast the morning after a night of severe rioting. Cars, businesses, and homes were being set on fire, and I genuinely feared for my safety. In the middle of the night, I emailed the company to ask whether the tour was still considered safe to operate and explained that I was very concerned about travelling under those circumstances. Their response was simply that the tour would be going ahead, they would be keeping my money, and that was essentially the end of the conversation. There was no empathy, no reassurance, no acknowledgment of the extraordinary situation, and no attempt to work with me. I lost about $140, but my personal safety is worth far more than that. What disappointed me most wasn’t the money—it was the company’s apparent lack of concern for a customer’s well-being during an exceptional and potentially dangerous situation. Customer service is tested when things don’t go according to plan. In this case, I felt completely dismissed. Based on this experience, I would not choose to do business with Wild Rover Tours again, nor would I recommend them to anyone who values responsive, customer-focused service.

Product: Dublin to Belfast Black Cab: Dunluce Castle and Giant's Causeway