Reviews for Unlimited Biking

Highly recommended - compact tour with lots of information. Very friendly tour guide Binti Thanks lots

Product: Unlimited Biking (Formerly Fat Tire Tours)

Mark was an amazing guide! He took fantastic care of the group and was super knowledgeable about the city and all it had to offer. Highly recommend him!!

Product: Unlimited Biking (Formerly Fat Tire Tours)

(Translated by Google) My wife and I rented two bicycles on June 6, 2025, between 2:30 PM and 5:00 PM. At first glance, everything seemed fine: a pleasant welcome, and the €20 payment per person was processed quickly. It was only after payment that we were informed a €70 deposit per person was required. Despite this surprise, I agreed, offering to leave it in cash to avoid any refund issues. They categorically refused: card only. Upon returning the bicycles, my card encountered a problem with the refund. The person there informed us that the only solution was a bank transfer to our Moroccan account, which presented a problem: Moroccan banking regulations require justification for any foreign transfer within 24 hours, under penalty of being blocked. I explained this risk and logically requested a cash refund—money already in their account—which she refused, claiming she was in a hurry to close up shop and finish her day. We had to urgently contact family and friends in Italy to find an Italian bank account. Eventually, an account was provided, and the person assured us the money would be transferred the next day. We're still waiting. It's been an extremely stressful experience: without this backup plan, we would have lost €140. This company has no contingency plan in case of technical or banking problems, refuses cash even in a crisis, offers no customer service or contact person above the one on site, and refuses to contact management. I strongly advise against using this company. Be very careful: if your card doesn't work for the refund, you risk losing your deposit. This kind of rigidity in handling payments and refunds is disastrous. (Original) J’ai loué deux vélos avec ma femme le 6 juin 2025 entre 14h30 et 17h00. À première vue, tout s’annonçait bien : accueil agréable, paiement de 20€ par personne effectué rapidement. Ce n’est qu’après le paiement qu’on nous informe qu’une caution de 70€ par personne est obligatoire. J’ai accepté malgré cette surprise, en proposant de la laisser en espèces pour éviter tout problème de remboursement. Refus catégorique : carte uniquement. Au retour des vélos, ma carte a rencontré un problème de remboursement. La personne sur place nous informe que la seule solution est un virement bancaire vers notre compte au Maroc, ce qui pose problème : la réglementation bancaire marocaine exige de justifier tout virement étranger dans les 24h, sous peine de blocage. Je lui explique ce risque, et je demande logiquement un remboursement en espèces — argent déjà présent dans leur compte — ce qu’elle refuse, et affirmant être pressée de fermer boutique et finir sa journée. Nous avons dû contacter en urgence famille et amis en Italie pour trouver un compte bancaire italien. Finalement, un compte a été fourni et la personne nous a assuré que l’argent serait viré le lendemain. Nous attendons toujours. C’est une expérience extrêmement stressante : sans ce plan de secours, nous aurions perdu 140€. Cette entreprise n’a aucun plan B en cas de problème technique ou bancaire, refuse le cash même en situation bloquée, n’offre aucun service client ou interlocuteur au-dessus de la personne sur place, et refuse de contacter la direction. Je déconseille fortement cette entreprise. Soyez très prudents : si votre carte ne fonctionne pas pour le remboursement, vous risquez de perdre votre caution. Ce genre de rigidité dans la gestion des paiements et remboursements est catastrophique.

Product: Unlimited Biking (Formerly Fat Tire Tours)

Dan , our guide today for our 2hr Central Park bike ride was fantastic. Full of knowledge, fun facts and involved all the nationalitys on his tour , with little sing songs! He kept the group safe throughout the busy park and stayed woth the bikes and belongings whilst we pictured our favourite spots

Product: Unlimited Biking

Joe our guide was very knowledgeable and entertaining!!

Product: Unlimited Biking

Matt was great!

Product: Unlimited Biking

We had an incredible experience with Unlimited Biking in Washington, DC! Our tour guide, Mark, was phenomenal—his knowledge of the monuments and history of the city was impressive and made the tour both informative and engaging. He kept the pace comfortable for everyone and added fun facts along the way that really brought the landmarks to life. Highly recommend this tour and definitely ask for Mark if you can!

Product: Unlimited Biking

Customer service, cycling advice, and equipment was great! I was able to complete the Mount Vernon Trail with no issues. I would highly recommend them for you cycling needs.

Product: Unlimited Biking

We were two adults who had not biked for quite some time. Enjoyed using the E-bikes to give us a little boost. Sitting in “the saddle” as much as we did means we are still a bit sore two days later. But we have no regrets! (Maybe I will wear padded bike shorts, the next time I get chance to ride, but I’d totally do it again on any similar tours! Our guide Joe had a good delivery that included all the group, people who are US citizens and visitors from other countries! We did an evening tour in June. Gorgeous views, especially at dusk and later!

Product: Unlimited Biking

We had the best experience with Fat Tire. They had our bikes ready, sent us with locks and offered helmets. They also took the time to show us where things were on the map. It was one of the best parts of our trip. Thank you!

Product: Unlimited Biking (Formerly Fat Tire Tours)

Excellent tour! Our guide Eric was terrific. We learned a lot, and the bike ride was really fun. The entire day was a highlight of our trip to Paris.

Product: Unlimited Biking (Formerly Fat Tire Tours)

(Translated by Google) We took a bike tour of Central Park with Miguel in Spanish. We made several stops where we could take photos and see nearby places that he recommended and explained. It was definitely a great way to explore Central Park. We would do it again! Highly recommended. (Original) Hicimos un tour en bici por Central Park con Miguel en español. Hicimos varias paradas donde pudimos hacer fotos y ver lugares cercanos, que él nos recomendaba y explicaba. Sin duda, fue una gran manera de conocer Central Park. ¡Repetiríamos! Muy recomendable

Product: Unlimited Biking

Giulia was a great tour guide for our small bike tour. I was a solo traveler amid the group and she was so personable and friendly throughout the trip. We were able to cover a lot of ground which everyone in the group appreciated, and she gave the perfect amount of detail: history, culture and food/drink highlights along the way. It was a great experience and I only wish I had been able to do this on day 1 in Milan, as she gave a great layout for the city and plenty of recommendations in each neighborhood. Would definitely recommend!

Product: Unlimited Biking (Formerly Fat Tire Tours)

I had a wonderful time on the ebike tour around Berlin with Binti guiding us. We visited many sites and Binti was excellent at sharing details of each site in a memorable and entertaining way. The speed we travelled was quite relaxed so I would expect most travellers could do this tour. The ebikes were the best I have used, very easy to control compared to others out there. I highly recommend this tour especially if you want to see most of the main tourist sites in one day.

Product: Unlimited Biking (Formerly Fat Tire Tours)

Our guide, Tim, was great. Very knowledgeable about local sites and accommodating - taking us to what we wanted to see. A well run tour.

Product: Unlimited Biking

I can highly recommend this tour. It was informative and enjoyable. Our guide Yael did a great job keeping the tour fun while we cycled through four seasons of weather during the day!

Product: Unlimited Biking (Formerly Fat Tire Tours)

We had an unforgetable time driving through Central Park with Lynette. Besides the Knowledge she shared about the history of the park she also told us some personal stories about her Life in New York. Definitely a recommendation to do the Tour with her. Go check it out!!!

Product: Unlimited Biking

(Translated by Google) Fantastic tour, very interesting and great insights into Central Park. Lynette was the best tour guide ever! (Original) Super Tour, sehr interessant und tolle Einblicke in den Central Park. Bester Tourguide Lynette

Product: Unlimited Biking

(Translated by Google) Nice bike ride led by Danique. Saw a lot and heard interesting facts. (Original) Leuke fietstocht onder leiding van Danique. Veel gezien en leuke wetenswaardigheden gehoord.

Product: Unlimited Biking (Formerly Fat Tire Tours)

Product: Unlimited Biking