Reviews for SeaWorld Orlando
9897 reviews
Had a blast on the roller coasters, more than we thought we ever would!
Product: SeaWorld Orlando
Product: SeaWorld Orlando
I had an extremely frustrating experience at SeaWorld during our spring break trip with my family. We purchased tickets online ahead of time, expecting a smooth entry, but that was far from the case. After waiting about 45 minutes just to get into the park, we were told at the gate that our tickets were “on hold.” We were then sent to the ticketing counter, where we waited another 50 minutes. Staff informed us the issue was because the name on the SeaWorld account didn’t match the name on the card used for purchase. Even after I confirmed directly with my bank that the charge was legitimate and not fraud, SeaWorld had already taken the money. Despite verifying everything and proving the purchase was valid, we were still denied entry. It then took over an hour just to process a refund, all while dealing with rude and unhelpful customer service. To make matters worse, this entire situation happened while I had my service animal with me, which made the experience even more stressful and exhausting. Overall, this was a huge waste of time and completely ruined part of our vacation. For a major attraction, I expected much better organization, communication, and customer service. Very disappointing experience. If I could give 0 stars I would I wasn’t the only family having this experience either you’d think they would fix this issue if it seems to be a common occurrence. I didn’t even enter the park left very disappointed and the other family’s with this issue also choose to spend there money at better places elsewhere.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
We love seaworld!
Product: SeaWorld Orlando
Product: SeaWorld Orlando
If you're not waiting 2 hours for an attraction, you're waiting in a 40 minute line for food. I thought I was going to be able to do more with upgrades on my tickets. Awful experience.
Product: SeaWorld Orlando
The park is enjoyable, but the lack of proper customer service support is frustrating. When ticket issues arise, there is no dedicated help desk, and guests are forced to stand in the regular ticket line for extended periods—over an hour in my case. This is unacceptable and takes away from the overall experience. A separate customer service line or window is clearly needed.
Product: SeaWorld Orlando
Don’t waste your time and money here. It was too expensive, the rides and shows were canceled by 2 pm and couldn’t do anything. Not worthy at all!!!
Product: SeaWorld Orlando
While I love this theme park and we go a lot, the operations portion of this park has always sucked. We decided to go yesterday just to see what it was like spring break week, obviously packed but i think what amazed me most were not the long lines I expected that, the fact they only had one coaster train on every single roller coaster ride in that park was absolutely ridiculious. Come on Sea world get your operations portion of your park together.
Product: SeaWorld Orlando
(Translated by Google) I've visited SeaWorld Orlando several times, as I frequently go to Orlando, but this time the experience was extremely disappointing. My visit was on January 28th, and the park seemed completely abandoned compared to other times. If it weren't for some newer roller coasters, the experience would have been even worse. In addition, I had a problem with a locker, and when I sought help from an employee, I was treated in an extremely rude and unhelpful manner. I had to manage with my partner to resolve the situation on my own. This never happened on all the other times I visited the park—it was always a place where the employees really knew how to improve the visitor experience. Another very negative point was the All-Day Dining: the quality of the food was terrible, far below expectations. For a park of this size, which receives visitors from all over the world (including me, who came from Brazil), it is frustrating to see such a large drop in the quality of service and the experience offered. (Original) Já visitei o SeaWorld Orlando diversas vezes, pois costumo ir com frequência a Orlando, mas desta vez a experiência foi extremamente decepcionante. Minha visita foi no dia 28 de janeiro e o parque parecia completamente abandonado em comparação com outras épocas. Se não fossem algumas montanhas-russas mais novas, a experiência teria sido ainda pior. Além disso, tive um problema com um armário de guarda-volumes e, ao procurar ajuda de um funcionário, fui atendida de forma extremamente mal educada e nada solícita. Tive que me virar com meu parceiro para resolver a situação sozinha. Em todas as outras vezes que visitei o parque isso nunca aconteceu — sempre foi um lugar onde os funcionários realmente sabiam como melhorar a experiência do visitante. Outro ponto muito negativo foi o All-Day Dining: a qualidade da comida estava péssima, muito abaixo do esperado. Para um parque desse porte, que recebe visitantes do mundo inteiro (inclusive eu, que vim do Brasil), é frustrante perceber uma queda tão grande na qualidade do atendimento e da experiência oferecida.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
(Translated by Google) Excellent experience, it's our second time and we'll be back. (Original) Excelente experiencia, es nuestra segunda vez y volveremos.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Beautiful park SeaWorld Orlando loved the orca show
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Good time
Product: SeaWorld Orlando