Reviews for Empire State Building
5067 reviews
Good Experience but ticket troubles.
Good tour loved the views. Was unable to get tickets to come.up on Viator kept sending me in a circle but the staff assisted us.
Product: NYC Empire State Building Observation Deck Ticket
Too commercialised
We purchased the express tickets which were a complete waste of money. We still ended up with everyone else and it wasn't any quicker. Yes the views were amazing and the 2 floors we were allowed on were nice to see but the whole experience was just too commercialised and not something we would do again.
Product: NYC Empire State Building Observation Deck Ticket
Top of the Apple
It was very cool! The King Kong stuff in the museum was cool. The observation deck on the 86th floor was iconic. Then the 102nd floor was absolutely breathtaking!
Product: NYC Empire State Building Observation Deck Ticket
Best day ever
What a great day with great views and the friendliest staff! Devin was awesome - thank you so much! The 102 floor was a crazy experience even with a fear of heights!
Product: NYC Empire State Building Observation Deck Ticket
New York from Above the City
Devin is the best! So welcoming and caring, really made the experience a cannot miss! Would recommend to anything coming to NYC.
Product: NYC Empire State Building Observation Deck Ticket
Coliin’s 11th Birthday!
My daughter wanted to see the sunset from the Empire State Building with her friends, we missed the sunset but they had an amazing time,, we all had a great time ❤️
Product: NYC Empire State Building Observation Deck Ticket
GERARD !!! All hail 🙌
Gerard !! Absolutely fantastic job. Thanks for guiding us and shared the knowledge and showed us the beauty of the city. We had a wonderful day !!!
Product: NYC Empire State Building Observation Deck Ticket
SPECIAL THANKS TO Mr.Gerard Holguin
⭐️⭐️⭐️⭐️⭐️ I recently visited the Empire State Building and had the pleasure of having Gerard Holguín as our guide. He was truly outstanding! Gerard was not only very knowledgeable but also made the entire tour fun, engaging, and memorable. He explained everything with such passion and patience, and you could tell he genuinely cared about making sure everyone had a great experience. His friendly attitude and professionalism really stood out. Thank you, Gerard, for making my visit extra special—I couldn’t have asked for a better guide!
Product: VIP Exclusive Empire State Building Fourth of July Celebration
Great day out
Would recommend, friendly and helpful staff. Easy to book online and the interactive exhibits were fantastic. Great day out
Product: NYC Empire State Building Observation Deck Ticket
Better than I thought
We loved it. The interactive exhibitions showed how the building was made with plenty of photo opportunities to remember the day
Product: NYC Empire State Building Observation Deck Ticket
Amazing view from the top
This is one place worth seeing while in New York. We went when it was dark already and nyc is beautiful at night time
Product: NYC Empire State Building Observation Deck Ticket
Unbeatable view!
We thought it was worth going all the way up to 102nd floor! There was a wonderful young man working there, his name was Melvin, he was happy to take pictures of us and point out the various sites
Product: NYC Empire State Building Observation Deck Ticket
Awesome time
Oh my goodness the views were impeccable! It was worth every peeny. Charisma was very helpful and friendly. Highly recommend!
Product: NYC Empire State Building Observation Deck Ticket
True Red Carpet Treatment!
Excellent experience , was treated like royalty, made us feel very special, very informative and worth the expense.
Product: NYC Empire State Building Observation Deck Ticket
A must see in NYC
Suggest buying a ticket that allows re-entry in the evening as the view is so different at night, we went at 10.30am and 8.30pm all on the same ticket. The queue can be confusing if you are there for the opening, but does move quickly once open. Being from the UK be prepared for the airport style security check as you enter, not something we see much at attractions in the UK
Product: Empire State Building
Scared of heights- loved it!!
For two people that are not big fans of heights.. this was far beyond our comfort zone, but it felt so safe, excellent and smooth lifts, friendly and professional staff (and thankfully no glass floors..). The views are just spectacular.
Product: NYC Empire State Building Observation Deck Ticket
Mitarbeiter sind eine Frechheit
Die Mitarbeiter sind absolut unfreundlich. Wir wurden beim Eingang nicht reingelassen da ich mal wieder von Tripadvisor keine Mail bekommen habe und ich daher nicht auf die Tickets zugreifen konnte. Die Mitarbeiterin am Empfang glaubte mir dies jedoch nicht und forderte mich daher auf meine Mails vorzuzeigen. In aller NSA Manier durchsuchte sie dann selbstständig meine Mails ab und weiß nun alles über mein Privatleben. Da sich wie von mir angekündigt keine Mail darin befand wurde uns der Einlass verwehrt. Wir versuchten daher mit Tripadvisor Kontakt aufzunehmen, welches genauso scheiterte. Also überlisteten wir die Dame am Eingang und sagten ihr, wir würden neue Tickets kaufen wollen. Danach wurde uns der heilige Eintritt gewehrt. Drinnen konnten wir die Tickets mittels der Referenznummer ausdrucken und so endlich das Abenteuer beginnen. Beim Sicherheitscheck sollte jedoch die nächste unfreundliche Mitarbeiterin auf uns warten. Als ich meinen Gürtel auszog, in die Box lag und diese auf das Band legte bemerkte ich, dass der Gürtel aus der Box gefallen war. Die Schnalle verfing sich in dem Laufband und ich bemerkte wie diese immer mehr zerkratzte. Ich besaß anscheinend die Frechheit meinen Gürtel retten zu wollen und wurde sofort angeschrien dies zu lassen. Ich sah also zu wie mein Gürtel langsam vernichtet wurde bis sich besagte Mitarbeiterin dazu bemüßigte diesen in absolut langsamen Tempo herauszuziehen und ihn mir wie ein Stück altes Brot vor mein Körper zu knallen. Unterm Strich war dieser Besuch nur stressig und von Ärger geprägt. Die Aussicht ist ganz Ok ist aber die Anstrengungen absolut nicht wert.
Product: NYC Empire State Building Observation Deck Ticket
Empire State Building – A Must-See Marvel
The Empire State Building is iconic for good reason — it’s one of New York’s most legendary landmarks and an essential stop for any visitor. The panoramic views from the top are absolutely breathtaking, offering a stunning perspective of the city skyline that’s hard to beat. Beyond the views, the building is steeped in history, with plenty of exhibits to explore, interactive displays, and great photo opportunities throughout. It’s a place where architecture, culture, and nostalgia come together beautifully. As one of the most famous attractions in the city, it does get quite busy, so be prepared for crowds — especially during peak hours. But the experience is well worth it.
Product: NYC Empire State Building Observation Deck Ticket
So much better than what I remember from childhood
It was wonderful being immersed in the history of the Empire State Building and not just riding an elevator to the top. The exhibits engaged my 9 year old son. He loved the whole experience.
Product: NYC Empire State Building Observation Deck Ticket
Iconic building, iconic experience
Fascinating building, it is really the symbol of NYC, thinking that the immigrants made it risking their life is thrilling me! The personnel was passionate and friendly, I have to thank, deeply, Yolanda who works there with a broad smile, because she made my experience even more unforgettable! Great worker and person! 360º experience, then! I would come back immediately!
Product: NYC Empire State Building Observation Deck Ticket