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Reviews for Empire State Building

4.8
4.8

5067 reviews

5 star
4314
4 star
520
3 star
109
2 star
36
1 star
88
Kathleen PTRIPADVISOR
5.0
Oct 4, 2025

Fabulous night views

No lines, and a great opportunity to view the City that never sleeps after sunset. The film was very informative and the displays were great

Product: NYC Empire State Building Observation Deck Ticket

Julie_WVIATOR
5.0
Oct 4, 2025

Fantastic view of NY

Everyone has to visit the Empire State Building if in NY. The view of New York was amazing. Booking with Viator was quick and easy.

Product: NYC Empire State Building Observation Deck Ticket

Cruiser07881829101TRIPADVISOR
5.0
Oct 3, 2025

Great Tour for Busy Travelors

Hello travelers, I’m a native New Yorker who always wanted to visit the Empire State Building. During the Premium VIP Experience I was guided by Renita who gave the best tour of the building. She personalized the tour for me and two other guests, always referring to us by our first names. She showed us the history of the building with facts and photos of its origin/construction and showed us all around different floors, took the best photos of us, escorted us to both observatories on the 86th and 102nd floors giving us ample time to experience the beautiful heights. The tour was an awesome blend of the past and present states of the famous Empire State Building. It’s not just about the amazing observatory views but about how the building came to be. This tour brings the building to life-and no waiting on lines!

Product: NYC Empire State Building Observation Deck Ticket

Michelle_CVIATOR
5.0
Oct 3, 2025

Fantastic experience

Tickets easy to purchase and retrieve. Fantastic…must do experience. The history behind the building was delivered in a fun and interactive way and the views were spectacular!

Product: NYC Empire State Building Observation Deck Ticket

glennhZ7190OJTRIPADVISOR
5.0
Oct 3, 2025

The Empire State’s Finest

It was very nice place to visit and I met some new people named Bibi, Charisma and Kofi they was so friendly and nice I love to come back to see them

Product: NYC Empire State Building Observation Deck Ticket

DUSTY_SVIATOR
5.0
Oct 3, 2025

Fabulous

This is a must do when in the city! The views are fabulous. We were invited by Ahmad to the 102 floor which was out of this world. Thank to all the staff which were all so kind and helpful.

Product: NYC Empire State Building Observation Deck Ticket

danielmV3010HATRIPADVISOR
1.0
Oct 3, 2025

Ruined experience by a VIP

Spent extra to be up at sunset, only to be forced off the observation deck so a "VIP" could film a commercial. It ruined my entire experience

Product: NYC Empire State Building Observation Deck Ticket

Betsy_SVIATOR
5.0
Oct 2, 2025

Great views!

This was awesome! The views are amazing and the extra interesting touches make it fun. Plus a smooth, fast ride up and down!

Product: NYC Empire State Building Observation Deck Ticket

Terri_BVIATOR
5.0
Oct 2, 2025

Empire State Building NYC

There is a museum that you go through before you take the elevator to the observation deck, it’s very interesting. The views were incredible! Enjoyed it immensely

Product: NYC Empire State Building Observation Deck Ticket

Kathy_SVIATOR
5.0
Oct 1, 2025

Everything went smoothly...

Everything went smoothly and everyone was friendly and kind! Didn’t find it crowded at all which was nice!

Product: NYC Empire State Building Observation Deck Ticket

AnonymousVIATOR
5.0
Sep 30, 2025

So glad we went!!

This is not the same experience as it was 20 years ago-it is so much better! I loved the updated experience in the elevator, the 83rd floor, and the 86th floor!!

Product: NYC Empire State Building Observation Deck Ticket

492darshjTRIPADVISOR
3.0
Sep 30, 2025

Not too bad

The 84th floor of the Empire State Building (ESB) was actually nice, giving a view fo NYC and part of New Jersey. There was a huge crowd, which did not affect the trip. But, after visiting Skydeck in Chicago, this building will not intrest you. Otherwise, it's a popular tour destination, worth visiting.

Product: NYC Empire State Building Observation Deck Ticket

Good-Food-and-Good-VTRIPADVISOR
5.0
Sep 30, 2025

New York State of Mind

I booked 4 Tickets through the Empire State Building website, it was seamless. We had a 12:30 slot. There’s plenty of options, just pick the 86th Floor and the Top observation deck. Pass-up the express option. It was a Friday afternoon and it wasn’t chopper-block with people. Once you get through the queue it’s a fantastic experience. There’s an interactive museum with artwork, artifacts, photo opportunities and tons of displays to explore. They have a room that’s wall to wall with monitors that depict trailers, movies and just about everything that was filmed on the premises. I was impressed. Followed by what else, a gift shop like no other. You will find some great stuff there. Afterwards, the journey continues. Once you exit the 86th Floor, (which is inside) you’ll see panoramic views of Manhattan. Heads-up, in order to avoid glare when taking pictures, press your phone directly on the glass and you’ll get a clearer picture. This is a bonus😁 Next stop the 102nd Observation Deck. The views are amazing, majestic and stunning. On a clear day you’ll be awarded with how beautiful and vast New York is. The Empire State Building is a bucket list must. We had a wonderful time and so will you. Thanks Tripsters, Chef Edwin Padilla Good Food…Good Vibes

Product: NYC Empire State Building Observation Deck Ticket

Samuli TTRIPADVISOR
5.0
Sep 29, 2025

Great view!

Spectacular view but quite pricey as everything here in new york. We went all the way to the top. Down there were some exhibition, which we didnt find too interesting

Product: NYC Empire State Building Observation Deck Ticket

CMcKeon1TRIPADVISOR
5.0
Sep 29, 2025

Behind the Scenes Details

We did the Premium Experience with Gerard, and it was a fantastic tour! Gerard shared many important details on the ESB history, construction, workers, and competition. It was a fabulous talk that took us behind the scenes and highlighted architectural details throughout the building. With only 4 people in our group, we were able to ask a lot of questions. Totally worth the money for this private tour that takes you to the 86th and 102nd floor.

Product: NYC Empire State Building Observation Deck Ticket

S6741LNafTRIPADVISOR
5.0
Sep 27, 2025

Devin Cates, we love u

Devin Cates, he was delighted, funny and very friendly with my husband and I, thank you for have made my night with your help and made us feel welcomed.

Product: NYC Empire State Building Observation Deck Ticket

ChristineVITRIPADVISOR
5.0
Sep 27, 2025

Fun day for all ages!

Family day, from 11-year-old to 79-year-old, it exceeded our expectations! I thought we were just getting an elevator and ride up and take the view, but there is so much more going on. Several stops walking through sort of interactive, galleries and history. The facility is clean as a whistle and beautifully maintained. Very very pleasantly surprised!

Product: NYC Empire State Building Observation Deck Ticket

Adela GTRIPADVISOR
5.0
Sep 27, 2025

History lesson

I appreciated the history lesson and as you get in there's a mini museum, it depicts how they built it almost a century ago with the technology of those days. Amazing, we saw how an elevator was working those days. And a few more artifacts. Totally recommend it

Product: NYC Empire State Building Observation Deck Ticket

Venture47484457481TRIPADVISOR
5.0
Sep 26, 2025

Perfecto

Loved everything about this experience. I want to especially thank Bibi in the gift shop for the special attention given to us.

Product: NYC Empire State Building Observation Deck Ticket

DayTrip14319014165TRIPADVISOR
5.0
Sep 25, 2025

Beautiful view

We did the general admission ticket, and the view was fantastic. The museum that you walk through to get to the viewing platform is interesting and the staff is really fantastic. You can really tell they love their jobs. Be sure to get reservations, especially on the weekends as it's super busy. Super easy to get reservations online.

Product: NYC Empire State Building Observation Deck Ticket