Club Mobay VIP Lounge Access at Sangster Airport
About this activity
Highlights
- Skip the lines with priority processing
- Relax in the comfortable lounge environment
- Enjoy complimentary snacks and beverages
- Access to free Wi-Fi and charging stations
- Experience personalized service from dedicated staff
Full description
Included / Excluded
- Priority security and immigration processing
- Access to Club Mobay VIP lounge facilities
- Complimentary snacks and beverages
- Airport transfers to and from the lounge
Meeting point
Start Location
Sangster International Airport, Donald Sangster International Airport, Montego Bay, Caribbean
Important information
Know before you book
- Advance booking is recommended to guarantee availability
- Children under 2 years old can enter free of charge when accompanied by an adult
- Lounge access is non-transferable and cannot be refunded
Know before you go
- Ensure you have a valid boarding pass for access
- Lounge access is available for a maximum of 2 hours prior to departure
- Dress code is casual; no formal attire required
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Wheelchair Accessible
- Stroller Accessible
- Service Animals Allowed
- Easy Public Transport
- Infant Seats Available
Good to know
- NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
- Flight updates and changes must be communicated at least 48 hours prior to arrival.
- Personalized meet and greet services (arrival and bundle services only).
- NOTE: Transportation between airport and hotel is NOT included
- IMPORTANT: Please check the service description when booking to ensure that the desired option is selected
Traveler reviews
Lack of communication
My VIP graciously assisted with the immigration forms on his computer. The agent was looking for paperwork beyond a confirmation number and said it wasn’t god enough. Made us get out of line and fill in the paperwork only for her to say, okay”. This set us back so far, the woman who sat next to me on the plane was out of immigration before me with my VIP experience
Departure Only
In my opinion, I would only use the departure service. During entry, the lines wasn't long, the process was easy my husband and I could have managed without the assistance of the representative from Club Mobay. Additionally, although we tipped the representative $10, he asked for more, which I found to be inappropriate, as I felt the $10 tip was sufficient.
Not a great first experience
There was a wait to get inside and once we were inside there were to many people. There was a long line to use the bathroom, a long line to get food and me and my friend could not sit together because there wasn’t enough seats. The servers were nice and when asked why is it so crowded in here there said some flights were delayed.
Fast and friendly
Pickup was great. We're we through and to the lounge in no time. I will use again next time.
Great Experience
The arrival was great. We were greeted by our guide, who had a sign with our names on it. He fast tracked us through the customs and immigration process. It took less than five minutes, although the regular line wasn’t super busy at the time. The arrival lounge was okay, but it didn’t feel it was really necessary. We were ready to just get on the shuttle and get going to the resort. The food was very mid. The single bathroom was clean, but the attendant walked away while I was in there, and someone walked in o me. Be sure to lock the door! Our guide kind of just dropped us off at the lounge after helping us get checked in for our shuttle ride. I thought he would come and get us when the shuttle was ready, but we were left to just go outside and wait until it was time to go. The departure was better, and I feel it was a better value. There was no guide taking you through, so you just follow the signs and get scanned to access the fast track security check, and then scan again to access the departure lounge. The departure lounge is larger with a bar and buffet. The staff in the departure lounge seemed more attentive. Overall, I think it is a great value … but the arrival process may not be necessary during the off-season when it’s not really busy.