Vienna City & Schönbrunn Palace Tour

Disappointing, we thought we had booked an English Tour yet from the start on the bus the Tour Guide spoke in German. The words just rolled into each other so was very hard to understand. Then when we arrived at the Palace the guide was not loud and clear or easy to see as we walked through the crowds to the Ticket office (like you yellow jacket guide ticking us off at the beginning of the tour which was easy to see). We then had a great lady guide for the palace who was clear but again spoke in German and English which double the time it took to do the tour and there was no free time as promoted in the tour information. Not even enough time to go to the toilet or buy a gift. Again disappointing

Nice bus tour of Vienna's highlights followed by a guided tour of the palace. Some reviewers commented that they would have preferred more time at the palace. But you don't need to leave when they do, you can remain on your own after the tour and take the subway back to the opera house (meeting point), or an Uber to wherever you wish. The palace grounds are enormous, and the zoo is not to be missed - you could easily spend several hours at the zoo alone! Eleanor was a fabulous guide. Some folks were put off by her moving us along, but the palace has strictly timed entrance requirements. Don't be "that guy" straggling behind risking it for the those of us who can follow instructions!

A great guided tour with free time to explore the gardens. We had Charlie as a guide and he was wonderful with excellent knowledge to share.

The tour guide was very knowledgeable about the history of Vienna and the palace ad well. I would definitely recommend it.

Don’t go on this tour. We started out with the tour of the city where the guide pointed out everything in the city (pharmacies, apartments etc) instead of sticking to highlights. The bus was moving way too fast for us to get anything out of this part of the tour. We were so disappointed with the way the tour guide had no group control (pushing, people running into others) - total disrespect for other tour members and the guide didn’t say a word. The tour guide was too much in a rush for those who were not in the front of the group. He started talking about the next display with only the two in front getting any quality input. By the time the rest of the group got into the room he was already half way into the history. His way of separating the language interpretation was unorganized and confusing. He would say half a sentence in one language, interpret it in another language then go back to the original language he started with to complete his sentence. He spoke into the mic with spit coming out of his mouth. The noise that he made was loud and uncomfortable. We had no fun and got nothing out of a place that we were looking forward to seeing. We wish we could be refunded.