Vejer and Bologna Beach Excursion

I’m writing this in English so international visitors can be warned by a local. I’m Spanish, and I can confirm this service was completely unacceptable. I booked 2 months in advance with hotel pick-up and drop-off in Cádiz. The day before, they suddenly told us we had to take a taxi to a new location at our own expense because, supposedly, construction meant the bus couldn’t reach our hotel. Our hotel confirmed this was not true, buses were entering normally. After 5 phone calls, we still had no solution. They then gave us the wrong meeting point, so the day of, several of us ended up having to search for the bus ourselves. When I questioned the guide, he gave us a completely different explanation, saying the bus simply didn’t want to lose time going around Cádiz. This confirms they lied. If you book a service that includes hotel pick-up, you should receive the service you paid for. Do not assume everything will be fine if you book ahead of time. If you’re booking from Cádiz they will change and lie 24 hours before the reservation so its too late to cancel.

Less than 12 hours before scheduled pick up at hotel, the tour operator changed the pick up address. We found the new pick up point ( despite no drop pin being supplied) and waited. And waited, and phoned, and emailed 3 times and after 45 minutes, gave up. Fortunately Viator arranged a refund. Very poor service and no contact from the local supplier

There is very little time to visit Vejer. It is the last visit and since it is at lunchtime, you either eat or you don't see the town. For my taste, Tarifa is unnecessary; besides losing a lot of time there, it takes a long time to get there. On Bolonia beach, you also can't see the ruins and climb the dune; you have to choose. In our case, we couldn't do either of the two things because it rained on us. The guide and the driver were very nice, but the logistics could be improved.

I had a very early flight the previous day and next to no sleep and overslept for this trip. The guide turned up outside my hotel and gave me just five minutes to come out.. I was frantically scrambling around to get ready and got down within ten minutes but the bus was gone. This was still only 8.45am on the day. The trip lasts about eight or nine hours, surely they could waited a little longer. The company guide stopped answering his phone after about 10 or 15 minutes from when the trip started. The company has also refused to pay back the fee as well which is very frustrating- seventy pounds wasted. This experience on the fira day nearly ruined my holiday to be honest.

A fantastic excursion, expectations met 100%. Luismi, our attentive guide, knowledgeable about the history and culture of the area. Totally recommendable.