Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Not recommended for travelers with back problems
No heart problems or other serious medical conditions
Customers have a mandatory meeting time stated 30 minutes prior to the scheduled departure time due to managing and organizational reasons.If you arrive late for the meeting time, it will not be possible to join the group or reschedule, unless you pay for the activity again. As per "No Show" rules you will not be entitled to a refund.
A dress code is required to enter places of worship and Vatican Museum. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements
To get inside the monuments it is used group ticket and not individual one. It cannot be asked just the ticket entrance.
Children must be accompanied by an adult
The activity can suffer 20/30 min variation due to organizational resons
Please be advised capacity regulations and security may delay the tour departure This could also influence the smooth running of the tour especially on national holidays and events
Cancellations, changes or issues due to weather, security and events held by the monument are beyond our control and are directly decided by their administration team. These issues will be reviewed by us and dealt with on an individual basis but are the responsibility of the monument.
You must have a valid photo ID to enter the monuments (student's ID, Driver License, Passport or State ID all work.) You will be asked to also provide your name, last name and date of birth (at the beginning of the tour, if not provided beforehand.) Security may prevent you from entering the site if the information provided is not accurate and/or don't match the one on your ID.
Child discount is applied only with a valid ID card
Note: tour will not operate on religious holidays
WILL NOT BE POSSIBLE TO VISIT THE BASILICA DURING RELIGIOUS HOLIDAYS AND CEREMONIES (Audiences, Beatifications, Masses of the POPE). The Basilica is often subject to sudden closures. In these cases it is not possible to guarantee access to the Basilica.
Due to uneven surfaces, this tour is not recommended for those with walking disabilities or using a wheelchair.
All visitors must pass through the monument/attraction security check please allow at least 20 minutes to clear security.
Please be aware that large bags/backpacks/suitcases are not permitted in the monument/ attraction. Only very small bags are allowed. Please do not bring these items with you on the day of your tour as there are no cloakrooms at the monument.
For security reasons all visitors and their luggage shall be screened. To facilitate the security checks please insert any object (including mobile phone) in the bag/backpack or in the tray to be included in the X-ray
No change on a booking can be accepted after 24hrs to the starting time of the tour. In that instance, no refund will be issued.
For the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund.
Pets are not allowed
Not recommended for traveler with motor difficulties and walker users
We kindly inform you that any kind of disability (visual impairment, hearing impairment,... ) or anything that might prevent you to regularly join the tour, MUST BE communicate in advance to our staff.
Travelers should have a moderate physical fitness level
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
This tour/activity will have a maximum of 15 travelers
