St. Mark’s Basilica & Doge’s Palace Half-Day Tour with Gondola Ride

Covid Policy

Cancellation Policy

Up to 24 hours before the beginning of the activity: full refund Less than 24 hours before the beginning of the activity or no-show: no refund

Redemption information

DRESS CODE: Entrance into any religious site requires a strict dress code. Knees and shoulders MUST be covered for both men and women. The Roman Guy will not be held responsible for refused entry due to unsuitable dress.
• This is a walking tour with a small portion held on a gondola.
• Please read our meeting point directions thoroughly in advance. It is the responsibility of all visitors to be at the meeting point 10 - 15 minutes before departure. Guests arriving after departure cannot be accommodated, & missed tours or tickets cannot be refunded.
• Mandatory: Everyone is required to carry a copy of the identification page of their passports on all tours. A photo of the first page of your passport saved on your smartphone works as well.
• The tours involve a fair amount of walking and sometimes stairs and uneven terrain; comfortable shoes are always recommended.
• Depending on the size of your group, headphones may be used for some tours. In this case, headphones will be provided. You may use your own earphones if you wish.
• We regret that we are unable to accommodate guests with wheelchairs or any walking impairments that require special assistance on our group tours. We are also unable to accommodate strollers or baby carriages on our group tours.
• Some sites visited are not shaded and can be hot under the summer sun. We recommend bringing a hat, sunscreen and a bottle of water during the warmer months.
• We will be subject to a security check at the entrance to all sites. Depending on the volume of visitors, we may have a short wait in the security line.
• The museums, sites and monuments we visit on our tours are among the most popular in the world. Careful planning helps limit crowd exposure, but please be aware that some locations may be unavoidably busy during standard hours/high season.
• TRG reserves the right to alter itineraries for reasons of safety, restoration, maintenance, adverse weather conditions or occasional events.
• TRG runs tours rain or shine and no refunds will be issued due to inclement weather. In extreme weather conditions (i.e., flooding, hail storms, lightning storms, etc.) some areas may close down for safety purposes.
• We will do everything within our power to ensure timings and itineraries are respected, however, due to issues beyond our control, timings and sites are subject to last minute changes on rare occasions.


Your voucher will be collected or scanned on redemption