Sacred Valley & Inca Trail 3-Day Adventure

We had an amazing 3-day, 2-night experience with TreXperience! Everything was well organized, and our guide Juan was fantastic—friendly, knowledgeable, and passionate about Inca history and culture. He made the Sacred Valley and Machu Picchu experience even more memorable. Highly recommend TreXperience and Juan!

The Sacred Valley and Machu Picchu were spectacular and, on their own, made the trip to Peru worthwhile. Unfortunately, the same can’t be said for the operation of TreXperience. The booking process was excellent — efficient and responsive. Once I’d paid in full, however, communication became a bit of an endurance sport. I repeatedly had to chase basic information such as pick-up times, train schedules and hotel details. Given that TreXperience had already booked these, why wasn't a detailed itinerary emailed a day or two before the trip? The communication was also inconsistent. Some people in our group received a detailed itinerary while others didn’t. After several requests, I finally received mine — along with an apology — on the last night of the tour. Our guides were put in a difficult position, having to manage guests with different information. A simple, consistent itinerary sent to everyone beforehand would have avoided much of the confusion. The hotels in Ollantaytambo and Aguas Calientes were another disappointment. They weren’t particularly comfortable and, given the price of the package and the accommodation options available in these tourist towns, I expected better. A big shout-out to our assistant guide, Evans, who remained calm, positive and patient when guests were confused or frustrated. Muchas gracias, Evans! Elisban, the emergency contact working behind the scenes, was also helpful and professional. Overall, the destination gets five stars; TreXperience’s organisation gets considerably fewer. The communication, logistics and accommodation need significant improvement. The trip was an adventure; getting basic information shouldn’t feel like chasing a llama up a mountain in high altitude!

I did the sacred valley + short inca trail tour. The guides, accommodations, meals and transfers were all excellent. Jose Frank and Rosa were especially great and made the trip an unforgettable experience. I would recommend Trexperience to all of my friends.

Monica is a good guide, detail oriented, patient, strict, and very knowledgeable. I enjoyed my time with her.

This tour was such an incredible experience! Pamela was our guide for the Sacred Valley portion, and she shared much history about the Inca sites we visited. Roger and Fernando were our guides for the Short Inca Trail to Machu Picchu and were helpful and fun. I enjoyed all the interesting history Roger shared throughout the tour. The chefs prepared delicious food on the hiking day. Everything was perfect!