Is there parking at Navy Pier?
Absolutely, Door 4 is the closest entrance to Seadog’s ticket booth
Do you validate parking?
Unfortunately, we do not.
How long is each tour?
This is a 75-Minute River and Lake Architectural Tour
Is Seadog okay for all ages to ride?
Seadog offers something for everyone! We do not, however, recommend cruising for those with cardiac conditions or orthopedic conditions associated with the neck or back. It’s also not recommended for women in late terms of pregnancy. Children under 12 must be accompanied by an adult to cruise aboard any Seadog product. Don’t forget, you must be at least 48 inches to board Seadog’s Extreme Thrill Ride!
How do I make a reservation?
Fridays, Saturdays, and Sundays during June, July and August, as well as holiday weekends, tend to fill up quickly. Ensure your seat by reserving tickets ahead of time using our online booking system or call 888-636-7737. Although reservations are encouraged, they are not required and you can purchase tickets at the ticket booth on Navy Pier.
How do I get my tickets?
You may pick up tickets at the Seadog ticket booth on the day of your cruise.
Boarding Procedures. What should I expect?
In accordance with US Coast Guard Regulation, all passengers and their belongings being brought on to our vessels are subject to search and screening. In order to expedite the boarding process we ask that you please do not bring any unnecessary bags on board.
Can I smoke on board?
Sorry, city ordinances prohibit smoking aboard all Seadog vessels.
Are food and drink allowed on board?
We do not sell food or beverages on board, but you’re welcome to bring your own refreshments as long as there is no glass.
Will I get wet?
This is unlikely on the 75-Minute River and Lake Architectural Tour. The Seadog is an open-air speedboat so there’s always a possibility depending on lake and wind conditions.
Is the boat handicap accessible?
Our vessels are accessible for most standard manual wheelchairs.
Are there restrooms on every cruise?
Yes. Restrooms are located on all Seadog products.
When can we board?
Boarding begins fifteen minutes prior to scheduled departure. We recommend arriving at least 30 minutes early to ensure enough time to get tickets.
What happens in the case of inclement weather?
If Seadog Cruises cancels your cruise due to inclement weather, you may reschedule your cruise date or receive a refund.
If we know in advance that your cruise will be cancelled due to weather, you will receive a call/ text from our contact center to reschedule. If you do not receive a call/text and/or are concerned about your cruise being cancelled because of weather, please call our reservation center at 888-636-7737 for more information on your specific cruise.
May I bring a stroller aboard?
Strollers remain stowed on dock while you enjoy your cruise. A Seadog staff member will diligently watch your items and return them upon docking back at Navy Pier.
Can dogs cruise aboard Seadog?
Dogs are welcome aboard Seadog and cruise for FREE*! All we ask is that pooches are leashed and friendly!
Guide: English