Madrid Hop-On Hop-Off Bus Tour
About this activity
Highlights
- Explore the Royal Palace and Prado Museum
- Stroll through Retiro Park and Gran Vía
- Visit Santiago Bernabéu Stadium and Puerta del Sol
- Discover the Templo de Debod and Plaza de España
- Enjoy panoramic views from the double-decker buses
Full description
Included / Excluded
- Unlimited access to two panoramic bus routes covering major Madrid landmarks
- Audioguide available in 14 languages, including English, Spanish, French, and German
- Free Wi-Fi on board for seamless connectivity
- Entrance fees to attractions along the routes
Meeting point
Start Location
Unknown location
Important information
Know before you book
- Tickets are valid for 24 hours from the time of first use
- The tour operates daily, with buses departing every 15-20 minutes
- Some attractions along the route may require additional entrance fees
Know before you go
- Wear comfortable clothing and footwear suitable for walking and varying weather conditions
- Bring a valid ID or voucher for ticket redemption
- Be prepared for potential wait times during peak tourist seasons
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Wheelchair Accessible
- Easy Public Transport
- Infants Required On Laps
Good to know
- Buses are adapted for passengers with reduced mobility. The features include an automatic access ramp, reserved space for wheelchairs with safety clamps and fastenings, and an extended ramp and kneeling system to the right of the bus
- Please note that the itinerary may be altered due to events or celebrations in the city (cultural events, sports events, official acts, or construction works)
- The guided walking tour of Madrid is offered in either English or Spanish. You can check information or reserve your spot using the QR codes available onboard the bus
Traveler reviews
A wait that made it not so enjoyable
We waited for the bus for more than an hour. I understand there are protests in the city, but this should be noted and the price adapted accordingly, because you do not get the service that is sold. In the meantime the other operater had two buses stopping on the station.
Avoid this company
Avoid this company if you don't want to waste your day It doesn't even come close to meeting the bus frequency, you can be waiting for more than 1 hour Exceptionally, the guides announce the stops You feel like you are a nuisance to them DISAPPOINTING to see how up to 3 buses from other companies passed by and we (and other users of this company) were still waiting
UNRELIABLE. RIP OFF.
I waited over an hour for this s)*%# bus. I missed a tour thanks to the unreliability of this "service". I tried to talk to someone and was waved off. THERE ARE AT LEAST TWO OTHER HOP ON HOP OFF BUSES IN MADRID. USE THEM. AVOID THIS COMPANY. THE DISCOUNT IS NOT WORTH THE BULLS)$(^. I WILL BE DISPUTING THE CHARGE.
Great when on the bus problem start trying to get back on
It’s great when your on the bus but when you get off that’s when our issues started, you get off to view something so you naturally move about a bit , the map is useful but the bus stops are so poorly marked to can easily miss them , and that’s where our issues started , we’ve walked miles, in fact we spent more time off the bus than on it for our second day, the bus stops aren’t even numbered and at times we’re hidden behind normal bus stops, why they can’t put a lollipop on the top with a number is beyond me, as hop on hop off go, ( and I’ve used a few globally) Madrids is the poorest , It didn’t help when we went to redeem our online Viator purchase it took us with their instructions to a closed booth, when we did manage to validate our purchase we were told they don’t use the booth anymore. So it didn’t start well from the off, the map is good because you can use it to get your approximate location by the metro stations
Hop on hop off Madrid City Tours
Bus stops could be more easily identifiable. On some of the buses the guides do not clearly identify the stops making it easy to miss your stop. Some of the guides do it well, but unfortunately not all do, so it’s just your luck on the route. Guides at stop 1 also very vague on when the next bus will be returning and departing again. I think next time I’d try a different hop on hop off company.