Lucerne and Bürgenstock Day Trip from Zurich

Adolfo and Carlos took great care of us.

Stunning scenery in Bürguenstock, must go up in the funicular, take the boat from lucerne to Bürguenstock and see the churches and bridge of lucerne.The guide was Angela very friendly and always attentive and guiding us, explaining the concerns of zurich.

The trip gathered people for Lucerne with different destinations. It started on time, a merit of Swiss, and the double deck coach had comfortable seats. Thanks to the guides and papers, we followed our itinerary well. The highlight was the ferry ride with a picturous scene and the breathtaking view at the Burgenstock resort after the funicular ride. Recommended....

I would not recommend this tour. Take the train into Lucerne. All they do is drop you off and your on your own.

The Tour Guide on an Excursion from Get your guide (The best of Switzerland) is openly racist. She gets an F for effort and a HUGE "R" for Racist and Rude. She was Extremely dismissive and blatantly bias & partial to the Caucasian guests. If you stood in line to ask a question, she promptly & happily answered questions for Caucasian Tourists. When a person of color was inquisitive, she walked away or pretended not to see you there. She became extremely annoyed when a group of Hindu Tourists asked why the bus wasn't taking the group back to the pickup point. (Sihlquai bus station) Taking deep breaths and rolling her eyes like they were bothering her. I have booked with Get your guide over the years, Indonesia , Africa, Italy, Costa Rica ect. I have NEVER had an issue like this.. I let them know what occurred. They took her account and saught to place blame on ME for asking questions that were NOT clearly explained! "You accelerated" the situation by asking too many questions, Wrote a Get your guide Representative; who was writing as if they were shoulder to shoulder during the Tour watching every moment. I asked 3 questions in 5 HOURS!! Where is the Restroom and I asked about how we were going to get back to the starting point, 3 questions in 5 HOURS! "I'll tell you at the end"... "I'll explain everything at the end", the "Guide" kept saying. At the end?!! We have lives to plan from the Tour. She made these statements, Many times to a lot of people, openly on the Tour. We all needed answers at that time, especially because we were left to take a Tram to get back to where we were picked up! I mean seriously. A woman (Tourist) on The Tour lost her credit card (Caucasian ) this woman STILL took in the role of assisting people of color to validate their tickets while the "Guide" watched unconcerned. I thanked that Tourist, she deserved the appreciation! There are cameras all over that Pay Kiosk that will show what I am saying. Even she felt the need to step in when she saw what was happening. By the way, the "guide" was irritated by questions, but made US ALL wait while the lost credit card Lady went to a bank to speak to someone about the card. All the while, I had asked about a restroom! "We'll just wait, she needs to speak to someone about this". Fine, but do you get what I am saying about clear bias? An African man helped many Tourists; telling them to exit the ferry at a certain point, to not get left behind, while the "Guide" watched without a care in the world. Let's face it, Racism is every where however when a Company FOSTERS the behavior and tries to blame the blameless it's SHAMEFUL. If Google would allow it, I would POST the email exchange where they blamed me for standing up for myself. I asked too many questions?! Like.... what?! This excuses discrimination to them. Apparently I deserved to be treated like crap the whole Tour for asking how NOT to get lost. Apparently I should have just stood silent like a coward and took the prejudice treatment. It's 2025, and when you speak your truth, some people will still try to deflect and make you look like you're the problem for speaking your truth! Egregious behavior! Deplorable -- There are WAAAAAY too many Tour Companies out there that support Diversity and different Cultures. Support those Companies, NOT those that try to divert blame! I experienced the Worst of Switzerland today and left the Tour early holding back tears in a place where I knew no one and felt so alone. DO NOT FUND RACISM. Book elsewhere!