Liverpool to Wales Shore Excursion with Conwy Castle

Horrible customer service. This company Your Shore Time sent me a message 6 days before our excursion telling us we would have to cancel our excursion on TripAdvisor due to unforeseen operational reasons. When I shared my disappointment and asked if they had anything else they could provide us with to do that day they sent me a link to THE SAME EXCURSION but on their website! The only thing was it only had 3 slots available, not the 5 we had booked. When I called them out on this and told them to honor our tickets we purchased in JUNE (3 months before the cruise) they ghosted me. Horrible company. Beware.

We had a wonderful experience on this excursion! It was a fantastic way to see so much of the beautiful Welsh countryside in one day. Our guide David, was excellent. He was incredibly knowledgeable and shared so much interesting history and information throughout the day. His stories and explanations really helped paint a picture of what we were seeing and experiencing and made each stop even more meaningful. In Conwy, we didn’t purchase tickets to go inside the castle, but we still thoroughly enjoyed exploring the area, walking along the town walls, and taking in the exterior of the castle. It was stunning to experience even without going inside. The smaller towns we visited were charming and gave us a wonderful feel for the local area. The scenery throughout the excursion was beautiful, and we appreciated having the opportunity to see places beyond the typical cruise port stops. Another huge plus was not having to worry about getting back to the cruise ship on time. Everything was well organized, and we felt confident and relaxed throughout the entire day. We highly recommend this excursion, especially if you want to see more of Wales, learn about the history and culture, and enjoy the day without feeling rushed. And if you’re lucky enough to have David as your guide, you’re in for a treat!

Our guide was David - shared a lot of information during the tour. It was a long drive from Liverpool to Wales but it was enjoyable because of the information he shared with us as we passed some iconic areas.

THIS IS NOT A SMALL GROUP TOUR! 42 people on a large coach. We thought this was a small group tour!! We received messages from two different sources on meeting place and who to look for before the excursion. It appears that this tour was grouped with another tour by the operator. This tour was very disappointing. We spent a lot of time on the bus with only two stops. The guide, David, talked about each stop while we were on the bus but we were completely on our own after arriving at the locations. This was more like a shopping eating tour. The first stop was just under an hour and we had 1 1/2 hours at the second stop. Definitely not enough time to explore. Would not recommend this tour unless you want a bus tour.

Wonderful tour! Make sure to climb the castle walls in Conwy! David was a great tour guide. He told us so many fascinating stories. He took time to show us around town and answer questions. Really appreciated his expertise!