House of Waterford Crystal Guided Factory Tour
About this activity
Highlights
- Explore the historic crystal factory
- Witness artisans crafting exquisite crystal pieces
- Learn about traditional and modern crystal-making techniques
- Visit the expansive Waterford Crystal retail store
- Discover the rich heritage of Waterford's crystal artistry
Full description
Included / Excluded
- Guided tour of the crystal factory
- Demonstrations by skilled artisans
- Access to the retail store with extensive Waterford Crystal displays
- Transportation to and from the factory
Meeting point
Start Location
Unknown location
Important information
Know before you book
- Tours are conducted in English; consider this if you require a different language
- Check the factory's operating hours before booking to ensure availability
- Booking in advance is recommended to secure your preferred time slot
Know before you go
- Wear comfortable footwear as the tour involves walking through the factory
- Photography may be restricted in certain areas; please follow the guide's instructions
- Allow extra time to browse the retail store after the tour
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Wheelchair Accessible
- Stroller Accessible
- Service Animals Allowed
- Easy Public Transport
Good to know
- Children must be accompanied by an adult
- Parking is available at the rear of the House of Waterford Crystal, in Bolten Street Public Car park: Cost is €1 per hour
Traveler reviews
Really cool tour
Really cool behind the scenes - highly recommend! The crystal is stunning and seeing some of their previous projects was epic
Insightful tour and experience
We booked this last minute as we had just driven past. Took whole family and that’s 2 teenagers ( boy / girl) and my wife. Tour is about an hour and was really interesting. Whole family enjoyed it and they do sell some exclusive items that are only available at that store! Fascinating process and some of the craftsman spoke to us while on the tour. Great thing to do on a rainy day!
Fantastic tour
So interesting and a fantastic opportunity to see craftsmen at work. Just amazing. Would highly recommend.
Worst customer service I have ever experienced
Bought a decanter while there on factory tour and had it shipped to Australia, when it arrived the colour of the crystal had a purple haze through it, not clear crystal as was displayed and there showroom, after 2 months and many emails asking for resolution, they stopped responding, very disappointing, terrible company to deal with. There customer service is a joke
Very informative
A great tour, more than we expected, we got to see people actually working on the glass , it was great! Highly recommend!