All Changes
Version 31 – March 17, 2023 15:39
- Current Version
- Previous Version
- Highlights
- alzou canyon for a breathtaking view of the whole area, english-speaking, hand-picked, local expert guides, experience a unique visit, follow a guided walking tour of the village of rocamadour
english-speaking, hand-picked, local expert guides, experience a unique visit of one of the most extraordinary natural phenomena of the region, follow a guided walking tour of the village of rocamadour, stop at the top of the alzou canyon for a breathtaking view of the whole area
- Included
- english-speaking qualified guide/driver, live commentary during driving time, transport by air-conditioned minivan, visit of rocamadour village, visit of the chasm of padirac.
english-speaking qualified guide/driver, live commentary during driving time, short visit of a local farm including a goat cheese tasting, transport by air-conditioned minivan, visit of rocamadour village, visit of the chasm of padirac.
- Excluded
- entrance fees unless mentioned., gratuities for the driver/guide., hotel pickup and drop-off, lift tickets to sanctuaries (accessible by walking too), meals and drinks.
entrance fees unless mentioned., gratuities for the driver/guide., hotel pickup and drop-off, lift tickets to sanctuaries (accessible by walking too), meals and drinks. , personal insurance & expenses.
Version 30 – March 17, 2023 15:37
- Current Version
- Previous Version
- Included
- english-speaking qualified guide/driver, live commentary during driving time, short visit of a local farm including a goat cheese tasting, transport by air-conditioned minivan, visit of rocamadour village, visit of the chasm of padirac.
bottled water, english-speaking qualified guide/driver, free wifi access on board, live commentary during driving time, short visit of a local farm including a goat cheese tasting, transport by air-conditioned minivan, visit of rocamadour village, visit of the chasm of padirac.
- Know Before You Go
- it is cold in padirac (13°c / 56°f), warm clothing is strongly recommended., please arrive 15 minutes prior to departure time at place pasteur, tour is operated in english., you must wear good walking shoes for this tour.
it is cold in padirac (13°c / 56°f), warm clothing is strongly recommended., please arrive 15 minutes prior to departure time at place pasteur, you must wear good walking shoes for this tour.
- Know Before You Book
- hotel pick up not available., minimum number of 2 participants (adults) applies., prices are per person., this tour is not available in august., tour is not wheelchair accessible.
hotel pick up not available., minimum number of 2 participants (adults) applies., prices are per person., this tour is not available in august., tour is not wheelchair accessible., tour is operated in english.
Version 29 – March 17, 2023 15:36
- Current Version
- Previous Version
- Product Name
- Padirac Chasm & Rocamadour FD trip from Sarlat (shared)
Padirac Chasm & Rocamadour village full day trip from Sarlat (shared)
- Description Summary
- Visit the most stunning sites of the Quercy region on this full day small group day trip from Sarlat. The tour includes the spectacular Gouffre de Padirac with its navigable river located more than 100 meters below ground.
Visit the most stunning sites of the Quercy region on this full day small group day trip from Sarlat. The tour includes the spectacular Gouffre de Padirac with its navigable river located more than 100 meters below ground. Your second stop will be in dramatic Rocamadour, a village set along a vertical cliffside where a castle dominates a religious sanctuary that, in turn, dominates the village.
- Description
- 8.50 am - Meeting point at Place Pasteur bus stop.
- 9.00am - Depart from Sarlat
- - Visit Gouffre de Padirac
- - Visit Rocamadour village
- - Free time for lunch and personal discovery in Rocamadour
- 6.00pm - Arrive in Sarlat
- Your second stop will be in dramatic Rocamadour, a village set along a vertical cliffside where a castle dominates a religious sanctuary that, in turn, dominates the village.
- 8.50 am - Meeting point at Place Pasteur bus stop.
- 9.00am - Depart from Sarlat
- - Visit Gouffre de Padirac
- - Visit Rocamadour village
- - Free time for lunch and personal discovery in Rocamadour
- 6.00pm - Arrive in Sarlat
Version 26 – November 19, 2021 12:07
- Current Version
- Previous Version
Version 25 – November 19, 2021 12:06
- Current Version
- Previous Version
- Know Before You Book
- hotel pick up not available., minimum number of 2 participants (adults) applies., prices are per person., this tour is not available in august., tour is not wheelchair accessible., tour is operated in english.
hotel pick up not available., minimum number of 2 participants (adults) applies., prices are per person., tour is not wheelchair accessible., tour is operated in english.
Version 24 – November 19, 2021 11:57
- Current Version
- Previous Version
Version 23 – November 19, 2021 11:56
- Current Version
- Previous Version
Version 17 – July 31, 2020 10:35
- Current Version
- Previous Version
Version 15 – July 31, 2020 10:34
- Current Version
- Previous Version
- Tier labels
- ---
- adult: ''
- child: ''
- senior: ''
-
- Tier ages
- ---
- adult:
- from: '13'
- to: '64'
- child:
- from: '4'
- to: '12'
- senior:
- from: '65'
- to: '120'
- ---
- adult:
- from: '13'
to: '99'- child:
- from: '4'
- to: '12'
Version 14 – July 31, 2020 10:34
- Current Version
- Previous Version
Version 12 – July 31, 2020 10:33
- Current Version
- Previous Version
Version 11 – July 31, 2020 10:32
- Current Version
- Previous Version
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
- Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
Up to 24 hours before the beginning of the activity: full refundLess than 24 hours before the beginning of the activity or no-show: no refund
- Voucher info
- Please meet your guide 10 minutes before departure time at the meeting point
Comfortable walking shoes are recommended- Please meet your guide 10 minutes before departure time at the meeting point
Version 10 – July 31, 2020 10:30
- Current Version
- Previous Version
- Know Before You Book
- hotel pick up not available., minimum number of 2 participants (adults) applies., prices are per person., tour is not wheelchair accessible., tour is operated in english.
minimum number of 2 participants (adults) applies., tour is operated in english.
Version 9 – July 31, 2020 10:30
- Current Version
- Previous Version
- Know Before You Go
- it is cold in padirac (13°c / 56°f), warm clothing is strongly recommended., please arrive 15 minutes prior to departure time at place pasteur, you must wear good walking shoes for this tour.
please arrive 15 minutes prior to departure time at place pasteur
- Know Before You Book
- minimum number of 2 participants (adults) applies., tour is operated in english.
-
Version 8 – July 31, 2020 10:28
- Current Version
- Previous Version
- Know Before You Go
- please arrive 15 minutes prior to departure time at place pasteur
-
Version 7 – July 31, 2020 10:28
- Current Version
- Previous Version
- Description Summary
- Visit the most stunning sites of the Quercy region on this full day small group day trip from Sarlat. The tour includes the spectacular Gouffre de Padirac with its navigable river located more than 100 meters below ground. Your second stop will be in dramatic Rocamadour, a village set along a vertical cliffside where a castle dominates a religious sanctuary that, in turn, dominates the village.
-
- Description
- 8.50 am - Meeting point at Place Pasteur bus stop.
- 9.00am - Depart from Sarlat
- - Visit Gouffre de Padirac
- - Visit Rocamadour village
- - Free time for lunch and personal discovery in Rocamadour
- 6.00pm - Arrive in Sarlat
Follow our unique small group full-day tour to the Gouffre de Padirac (Padirac Chasm) and the medieval village of Rocamadour departing from Sarlat. Your full-day trip will also include the visit of a local farm and a goat cheese tasting.
- Full Description
- Discover two of the most emblematic sites of the Lot Region of France
- Follow our unique small group full day tour to the Gouffre de Padirac and the village of Rocamadour departing from Sarlat. At first, meet your English speaking expert tour guide at the central meeting point in Sarlat located Place Pasteur. Here, you will be first introduced to the days program. Then, it will be time to board your air-conditioned minivan and begin your day trip that will take you first to the Chasm of Padirac.
- One of the most stunning visits of the area: Padirac Chasm
- After a drive of just over an hour, arrive in Padirac. Experience a unique visit of one of the most extraordinary natural phenomena of the region as you plunge in an unexpected underground world. The chasm itself is 103 m (338 ft) deep, with a diameter of approximately 35 meters (115 ft). The flooded network of Padirac Chasm is the second longest in the world after those located in the Yucatan province of Mexico. The visit of this vertiginous chasm begins with a 75 meter descent via a lift before actually entering the cave system. Following the descent, enjoy a peaceful boat ride on the mysterious subterranean River. Then, disembark and walk along a path that will take you through large caves decorated with stunning gigantic limestone concretions. After the walk, you will return by boat to your original departure point and take the lift back up to reach the outside world.
- Rocamadour: A castle set above a sanctuary set above a village
- After the visit of Padirac, board the minivan and head to the nearby village of Rocamadour. Miraculous rock, collection of tales, legends and beliefs, sanctuary of the Black Virgin, pilgrimage site: the Village of Rocamadour is all of this at the same time. The old medieval houses, the towers and fortifications, the oratories all tumble along the steep cliff that dominates the Alzou Canyon. The whole site is topped off by the castle and its dungeon and the seven sanctuaries. Your guide will certainly stop here for a breathtaking view of the whole site that make for fantastic photo opportunities.
- Depending on your time of arrival, you will either follow a guided walking tour of the village or enjoy some free time for lunch. The full-day tour will also include the short visit of a local farm including a goat cheese tasting.
- Rocamadour is without a doubt one of the most beautiful villages of the area. Classified as a Unesco World Heritage site as it is located on the way to Santiago de Compostella (St James Way), the main attraction of the village lies in its sanctuaries especially that of Notre Dame that bears a statue of the Black Virgin. The visit of the village can be painful for those with walking problems but please note that there is a possibility of accessing the sanctuaries by lift (tickets not included in price). For lunch, there are many restaurants & snacks to be found in the village and your guide will make the adequate suggestions depending on what type of meal you are looking for.
Drive to the beautiful village of Domme. With its trapezoid city plan, Domme is a bastide (a fortified medieval town) adapted to the surrounding terrain, and thus falling short of the rectangular city plan characteristic to bastides. The village is classified as one of the "Plus Beaux Villages de France" ("The Most Beautiful Villages of France"). In 1307, Knight Templars were imprisoned in Domme while during the Hundred Years' War, the bastide was coveted by the English who first took the town in 1347 and repeatedly changed rulers throughout the war until 1437 when it finally fell under French rule again.Then drive to La Roque Gageac and enjoy a peaceful cruise on the the Dordogne River on board an authentic Gabarre to admire mighty castles that line the river.Finally, reach Beynac to admire the village and the Castle. This Middle Ages construction, with its austere appearance, is perched on top of a limestone cliff, dominating the town and the north bank of the Dordogne River. The castle was built from the 12th century by the barons of Beynac (one of the four baronies of Périgord) to close the valley. The sheer cliff face being sufficient to discourage any assault from that side, the defences were built up on the plateau: double crenellated walls, double moats, one of which was a deepened natural ravine, double barbican.
- Highlights
- english-speaking, hand-picked, local expert guides, experience a unique visit of one of the most extraordinary natural phenomena of the region, follow a guided walking tour of the village of rocamadour, stop at the top of the alzou canyon for a breathtaking view of the whole area
-
- Included
- bottled water, english-speaking qualified guide/driver, free wifi access on board, live commentary during driving time, short visit of a local farm including a goat cheese tasting, transport by air-conditioned minivan, visit of rocamadour village, visit of the chasm of padirac.
bottled water, english-speaking qualified guide/driver, free wifi access on board, live commentary on board, short visit of a local farm including a goat cheese tasting, transport by air-conditioned minivan, visit of rocamadour village, visit of the chasm of padirac.
- Excluded
- entrance fees unless mentioned., gratuities for the driver/guide., hotel pickup and drop-off, lift tickets to sanctuaries (accessible by walking too), meals and drinks. , personal insurance & expenses.
food and drinks other than stated, gratuities, hotel pickup and drop-off, lift tickets to sanctuaries (accessible by walking too)
- Additional Info
- Instant booking confirmation.
- Small groups of 2 to 8 persons.
- Minimum age to take part is 4 years old (no infants).
- In case minimum numbers are not reached we will offer to reschedule or refund your tour.
Not wheelchair accessible, A minimum of 2 adults per tour is required to operate, Please note that the infant seats are available upon request, please inform us at the moment of the booking (number and age of the children), Children under 4 years old are not allowed on the tour, Children must be accompanied by an adult, Tour involves some walking, comfortable walking shoes are recommended
Version 6 – July 31, 2020 10:04
- Current Version
- Previous Version
- Product Name
- Padirac Chasm & Rocamadour village full day trip from Sarlat (shared)
Padirac Chasm & Rocamadour village day trip from Sarlat
Version 5 – July 31, 2020 07:12
- Current Version
- Previous Version
- Description
- Follow our unique small group full-day tour to the Gouffre de Padirac (Padirac Chasm) and the medieval village of Rocamadour departing from Sarlat.
- Your full-day trip will also include the visit of a local farm and a goat cheese tasting.
Follow our unique small group full-day tour to the Gouffre de Padirac (Padirac Chasm) and the medieval village of Rocamadour departing from Sarlat. - Your full-day trip will also include the visit of a local farm and a goat cheese tasting.
- Full Description
- Drive to the beautiful village of Domme. With its trapezoid city plan, Domme is a bastide (a fortified medieval town) adapted to the surrounding terrain, and thus falling short of the rectangular city plan characteristic to bastides. The village is classified as one of the "Plus Beaux Villages de France" ("The Most Beautiful Villages of France"). In 1307, Knight Templars were imprisoned in Domme while during the Hundred Years' War, the bastide was coveted by the English who first took the town in 1347 and repeatedly changed rulers throughout the war until 1437 when it finally fell under French rule again.
- Then drive to La Roque Gageac and enjoy a peaceful cruise on the the Dordogne River on board an authentic Gabarre to admire mighty castles that line the river.
- Finally, reach Beynac to admire the village and the Castle. This Middle Ages construction, with its austere appearance, is perched on top of a limestone cliff, dominating the town and the north bank of the Dordogne River. The castle was built from the 12th century by the barons of Beynac (one of the four baronies of Périgord) to close the valley. The sheer cliff face being sufficient to discourage any assault from that side, the defences were built up on the plateau: double crenellated walls, double moats, one of which was a deepened natural ravine, double barbican.
- Drive to the beautiful village of Domme. With its trapezoid city plan, Domme is a bastide (a fortified medieval town) adapted to the surrounding terrain, and thus falling short of the rectangular city plan characteristic to bastides. The village is classified as one of the "Plus Beaux Villages de France" ("The Most Beautiful Villages of France"). In 1307, Knight Templars were imprisoned in Domme while during the Hundred Years' War, the bastide was coveted by the English who first took the town in 1347 and repeatedly changed rulers throughout the war until 1437 when it finally fell under French rule again.
- Then drive to La Roque Gageac and enjoy a peaceful cruise on the the Dordogne River on board an authentic Gabarre to admire mighty castles that line the river.
- Finally, reach Beynac to admire the village and the Castle. This Middle Ages construction, with its austere appearance, is perched on top of a limestone cliff, dominating the town and the north bank of the Dordogne River. The castle was built from the 12th century by the barons of Beynac (one of the four baronies of Périgord) to close the valley. The sheer cliff face being sufficient to discourage any assault from that side, the defences were built up on the plateau: double crenellated walls, double moats, one of which was a deepened natural ravine, double barbican.
- Additional Info
- Not wheelchair accessible, A minimum of 2 adults per tour is required to operate, Please note that the infant seats are available upon request, please inform us at the moment of the booking (number and age of the children), Children under 4 years old are not allowed on the tour, Children must be accompanied by an adult, Tour involves some walking, comfortable walking shoes are recommended
- Not wheelchair accessible, A minimum of 2 adults per tour is required to operate, Please note that the infant seats are available upon request, please inform us at the moment of the booking (number and age of the children), Children under 4 years old are not allowed on the tour, Children must be accompanied by an adult, Tour involves some walking, comfortable walking shoes are recommended
- Tier labels
-
- ---
- adult: ''
- child: ''
youth: ''infant: ''senior: ''student: ''
- Tier ages
- ---
- adult:
- from: '13'
- to: '99'
- child:
- from: '4'
- to: '12'
- ---
child: from: '4' to: '12'- adult:
- from: '13'
- to: '99'
- Cancellation notes
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund
- Up to 24 hours before the beginning of the activity: full refund
- Less than 24 hours before the beginning of the activity or no-show: no refund
- Voucher info
- Comfortable walking shoes are recommended
- Please meet your guide 10 minutes before departure time at the meeting point
- Comfortable walking shoes are recommended
- Please meet your guide 10 minutes before departure time at the meeting point
- Location
- Name: Sarlat-la-Canada, France
- Search name: Sarlat-la-Canada, France
-
Version 4 – June 11, 2020 08:51
- Current Version
- Previous Version
- Group info
- We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
- Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
- For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
-
Version 3 – June 11, 2020 08:48
- Current Version
- Previous Version
- Terms and conditions
- Please contact us for all our terms & conditions
WINE TOURSOphorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influenceof alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.OPERATOR CANCELLATION OR SUBSTITUTIONOphorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.PRICES/FEESPrices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.RESPONSIBILITYOperator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.CHILD POLICYInfants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.HEALTHBy completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.INSURANCETrip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruptioninsurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.USE OF GUEST IMAGES/FEEDBACKIn Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.ACCEPTANCE OF TERMS AND CONDITIONSAcceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
Version 1 – June 05, 2020 15:47
- Current Version
- Previous Version
- Terms and conditions
- WINE TOURS
- Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
- of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
- Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
- OPERATOR CANCELLATION OR SUBSTITUTION
- Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
- PRICES/FEES
- Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
- RESPONSIBILITY
- Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
- CHILD POLICY
- Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
- HEALTH
- By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
- INSURANCE
- Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
- insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
- USE OF GUEST IMAGES/FEEDBACK
- In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
- ACCEPTANCE OF TERMS AND CONDITIONS
- Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
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