All Changes
Version 51 – October 11, 2024 07:53
- Current Version
- Previous Version
- Blocked dates
- 2024-01-01, 2024-05-01, 2024-12-25, 2025-01-01, 2025-05-01, 2025-12-25
2024-01-01, 2024-05-01, 2024-12-25
Version 50 – September 13, 2023 10:35
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- Previous Version
Version 49 – September 13, 2023 09:58
- Current Version
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- Terms and conditions
- All our terms & conditions can be found here: https://www.ophorus.com/terms-sales
Please contact us for all our terms & conditions
Version 48 – September 13, 2023 09:51
- Current Version
- Previous Version
- Blocked dates
- 2024-01-01, 2024-05-01, 2024-12-25
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Version 47 – September 13, 2023 09:46
- Current Version
- Previous Version
- Cancellation notes
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
- > Up to 30 days before the service, 100% refund
- > From less than 30 days to 15 days before the service, 20% fee
- > From 14 days to 4 days before the service, 50% fee
- > From 3 days before the service, 100% fee
Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:Up to 48 hours prior to departure: no cancellation fees except the booking fees.48 hours prior to departure and less > no refund.No show - no refund.
Version 46 – September 13, 2023 09:43
- Current Version
- Previous Version
Version 45 – September 04, 2023 07:45
- Current Version
- Previous Version
- Name
- Bordeaux UNESCO Guided Walking Tour (private)
Bordeaux Historical Guided Walking Tour (private)
Version 43 – July 08, 2023 16:37
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- Previous Version
Version 42 – July 08, 2023 16:37
- Current Version
- Previous Version
Version 41 – July 08, 2023 16:36
- Current Version
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Version 39 – March 31, 2023 09:24
- Current Version
- Previous Version
Version 38 – March 17, 2023 11:20
- Current Version
- Previous Version
- Know Before You Go
- currency is in euro., please be ready 10 minutes before arrival time, tour involves some walking, comfortable walking shoes are recommended.
tour involves some walking, comfortable walking shoes are recommended.
- Know Before You Book
- not wheelchair accessible., price is per group, from 2 to maximum 15 persons., this product is on request., this tour is not recommended for persons with reduced mobility., tour requires minimum 2 passengers (adults) to operate.
currency is in euro., not wheelchair accessible., price is per group, from 2 to maximum 15 persons., this product is on request. we will confirm availability within the shortest possible time after we receive your order., this tour is not recommended for persons with reduced mobility., tour requires minimum 2 passengers (adults) to operate.
Version 37 – March 17, 2023 11:18
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- Previous Version
- Short Description
- Our Enthusiastic Guides Will Share Bordeaux’s Transformation with You
- Follow your guide for 2 hours in the footsteps of illustrious figures of Bordeaux and discover the refined architecture of this city of Art & History.
- Visit Bordeaux, one of the most fascinating French towns. Coined the “Sleeping Beauty”, the city has over gone a radical transformation leading it to be declared a UNESCO World Heritage site in 2007.
- Among its many features, the town is dotted with magnificent private mansions built in ashlar masonry, embellished with mascarons and elegant ironworks that mostly date back to the golden age of Bordeaux in the 17th and 18th centuries. From the City Hall to the Place de la Bourse (stock exchange), admire some of the most fascinating and beautiful districts of historical Bordeaux as you stroll through tiny streets, a heritage of the towns medieval layout.
- Our Enthusiastic Guides Will Share Bordeaux’s Transformation with You
- Visit Bordeaux, one of the most fascinating French towns. Coined the “Sleeping Beauty”, the city has over gone a radical transformation leading it to be declared a UNESCO World Heritage site in 2007.
- Highlights
- english-speaking guides; local experts., view the grand théâtre and the cathedral of st andrew where , visit the famous landmarks that showcase bordeaux’s past.
carefully selected english-speaking guides; local experts., view the grand théâtre and the cathedral of st andrew where young eleanor of aquitaine married louis vii., visit the famous landmarks that showcase bordeaux’s past.
- Included
- english-speaking guides; local experts., pick up and return at hotel in bordeaux center., services of a certified english speaking tour guide for 2 hours.
pick up and return at hotel in bordeaux center., services of a certified english speaking tour guide for 2 hours.
- Name
- Bordeaux Historical Guided Walking Tour (private)
Bordeaux Historical Guided Walking Tour
Version 35 – January 04, 2022 10:43
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- Previous Version
Version 31 – July 29, 2020 14:12
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- Additional Info
- Available all year round on request; except 25th of December, 1st of January and 1st of May.
- Most travelers can participate.
- This is a private tour/activity. Only your group will participate.
- Maximum of 15 persons per tour. For larger groups, please contact us directly.
- All guides are French locals who are fully licensed. Our guides are just like France: warm, interesting and passionate.
- Available all year round on request; except 25th of December, 1st of January and 1st of May.
- Most travelers can participate.
- This is a private tour/activity. Only your group will participate.
- All guides are French locals who are fully licensed. Our guides are just like France: warm, interesting and passionate.
Version 30 – July 29, 2020 13:21
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- Previous Version
Version 29 – June 11, 2020 08:51
- Current Version
- Previous Version
- Group info
- We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
- Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
- For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
Ophorus is the new standard of quality when it comes to group tours in France.You have decided to travel to France in a group of over 8 persons then this section is for you. As a licensed Tour Operator member of Atout France and registered ETOA (European Tourism Association) member, you are in good hands for any france travel.From the time of your request to the moment you fly or drive back home, we will be there to make certain that everything runs smoothly during your stay. For both small group tours or larger ones, we offer all the services that you will need to make your france tour the most enjoyable experience.Our services can begin by creating a personalized itinerary for you and your party. If you already have a program then let us handle all the services that you require during your european vacation. Upon arrival from London to Paris or from further away, we can take care of your transfers as well as book your accommodation in any area of the country from Boutique Hotels to Chain Hotels.Then, let us take care of your days as we find the most expert guides that will be with you in Paris or in the regions of France. Full days of touring mean a number of activities. We can provide walking guided tours in all the major french cities, culinary tours, wine tours, historical and cultural tours, or tours including the most emblematic landmarks or the best restaurants in town. We have a large selection of great activities that can be offered in both Paris and the regions.Need some insight while in France on your europe vacation? Let us take you to the most beautiful regions of France including the French Riviera, the Loire Valley, Provence or Alsace & Burgundy. Let us nor forget some of the bucket list monuments of France such as the Eiffel Tower, Mont Saint Michel and so many more.- We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
- Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
- For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
Version 28 – June 11, 2020 08:48
- Current Version
- Previous Version
- Terms and conditions
- Please contact us for all our terms & conditions
WINE TOURSOphorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influenceof alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.OPERATOR CANCELLATION OR SUBSTITUTIONOphorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.PRICES/FEESPrices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.RESPONSIBILITYOperator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.CHILD POLICYInfants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.HEALTHBy completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.INSURANCETrip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruptioninsurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.USE OF GUEST IMAGES/FEEDBACKIn Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.ACCEPTANCE OF TERMS AND CONDITIONSAcceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
Version 26 – June 05, 2020 16:26
- Current Version
- Previous Version
Version 25 – June 05, 2020 16:25
- Current Version
- Previous Version
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
- Up to 48 hours prior to departure: no cancellation fees except the booking fees.
- 48 hours prior to departure and less > no refund.
- No show - no refund.
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
Up to 8 days prior to departure: no cancellation fees except the booking fees.7 days prior to departure and less > no refund.- No show - no refund.
Version 24 – June 05, 2020 16:23
- Current Version
- Previous Version
- Short Description
- Our Enthusiastic Guides Will Share Bordeaux’s Transformation with You
- Visit Bordeaux, one of the most fascinating French towns. Coined the “Sleeping Beauty”, the city has over gone a radical transformation leading it to be declared a UNESCO World Heritage site in 2007.
-
- Description
- Pick up at your Hotel or Accommodation
- Today, we will come and pick you up directly at your Hotel or accommodation in Bordeaux. Meet your certified tour guide who will go over the itinerary and program of this city tour with you. Ideally located in the center of Bordeaux, Bordeaux Tourism office is the perfect departure point for an introduction to the history and culture of Bordeaux for those of you staying in the outskirts of town or in a local B&B.
- Begin your tour in Quinconces Square
- Your first stop, located just a few minutes away, will certainly be the Place des Quinconces, the most emblematic square of the town and one of the largest squares in Europe. Formerly the location of Château Trompette, built next to the Garonne River, this fortress was part of a larger military architectural ensemble that was built when France finally recovered Bordeaux from the English. The square also features the Monument to the Girondins as well as huge statues of Montesquieu and Montaigne.
- Discover the Golden Triangle of Bordeaux
- Your walking tour of Bordeaux will then move on to the heart of the City nicknamed the ‘Golden Triangle’. Defined by three Boulevards, including high-end Cours de l’Intendance, the heart of Bordeaux is without a doubt Place de la Comédie. This large square that features the Grand Hotel de Bordeaux to one side and the Grand Théâtre on the other. This masterpiece of 18th-century architecture was designed by Victor Louis who also designed Comédie Française in Paris.
- Bordeaux River Front & famous Landmarks
- Other highlights of this private tour include the Place de la Bourse (Stock Exchange) located next to the River where the now famous water mirror lies. More Big-ticket attractions and sights include the Cathedral of St Andrew, Pey Berland square and tower as well as the bustling Rue Sainte Catherine, one of the longest shopping streets of Europe. Your accredited/licensed tour guide can be flexible on the itinerary but will definitely include the most famous landmarks.
Welcome to Bordeaux! Come and discover one of the most fascinating French towns that has resurrected. Coined the "Sleeping Beauty", the city has over gone a radical transformation leading it to be declared UNESCO World Heritage in 2007. During our private guided 2 hour walking tour of Bordeaux, you will discover the most famous monuments and landmarks that the city has to offer. Bordeaux has been classified a “City of Art and History” and is home to one of Europe’s largest collection of 18th-Century architecture.As you walk through imposing squares and handsome avenues, you will see big-ticket attractions such as the neo-classical Grand Théâtre, conceived as a “Temple to the Arts and Light” or Saint Adrews Cathedral where young Eleanor of Aquitaine married Louis VII. Your accredited/licensed tour guide can be flexible on the itinerary, but will definitely include the most famous landmarks.
- Name
- Bordeaux Historical Guided Walking Tour
Bordeaux historical walking tour
Version 23 – June 05, 2020 15:48
- Current Version
- Previous Version
- Terms and conditions
- WINE TOURS
- Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
- of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
- Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
- OPERATOR CANCELLATION OR SUBSTITUTION
- Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
- PRICES/FEES
- Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
- RESPONSIBILITY
- Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
- CHILD POLICY
- Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
- HEALTH
- By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
- INSURANCE
- Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
- insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
- USE OF GUEST IMAGES/FEEDBACK
- In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
- ACCEPTANCE OF TERMS AND CONDITIONS
- Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
Protection of personal dataNCDK – OPHORUS attaches great importance to respecting the right to privacy. The policy on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies is thus based on Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018.’Personal data’ means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her identity. In principle access to the information available on or via the website of Ophorus does not require any personal data to be supplied by the user. However, to book online services and tours, you will be asked to supply information about yourself, such as contact details (name and first name, profession, postal address, e-mail address, telephone number or nationality) when filling in a form as well as payment information.In this regard:NCDK – OPHORUS will collect personal information only to the extent necessary to fulfill a precise purpose, in this case payment for Tours & Activities offered on the website. The information will not be reused for a purpose incompatible with the original purpose.NCDK – OPHORUS will disclose information to third parties only if that is necessary for the purposes specified and only to the categories of recipients mentioned. NCDK – OPHORUS will not divulge your personal data for direct marketing purposes. NCDK – OPHORUS undertakes to take appropriate security measures to safeguard these data from misuse by third parties.Any individual concerned (data subject) has the right to obtain access to and rectification of his or her personal data. Data subjects may also under certain circumstances ask to have these data blocked and for the erasure of data about them which they consider to have been unlawfully processed. Finally, they have the right to object, on compelling grounds, to the processing of their data.To exercise your rights or to obtain any further information, please contact us at [email protected].OPHORUS website provides links to other internet sites. We suggest that you review their privacy policies when redirected.USE OF GUEST IMAGES/FEEDBACKIn Operator’s Promotional Materials:Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
Version 22 – June 05, 2020 15:46
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- Previous Version
Version 21 – November 01, 2019 21:20
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Version 20 – November 01, 2019 21:18
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Version 19 – November 01, 2019 21:16
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Version 18 – November 01, 2019 16:59
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Version 17 – November 01, 2019 16:57
- Current Version
- Previous Version
Version 16 – November 01, 2019 16:55
- Current Version
- Previous Version
Version 15 – November 01, 2019 16:54
- Current Version
- Previous Version
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
- Up to 8 days prior to departure: no cancellation fees except the booking fees.
- 7 days prior to departure and less > no refund.
- No show - no refund.
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
Up to 24 hours prior to departure: no cancellation fees except the booking fees.24 hours prior to departure and less > no refundAll semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
Version 14 – November 01, 2019 16:52
- Current Version
- Previous Version
- Tier ages
- ---
- adult:
- from: '4'
- to: '99'
- ---
- adult:
from: '0'- to: '99'
Version 13 – November 01, 2019 16:51
- Current Version
- Previous Version
Version 12 – November 01, 2019 16:46
- Current Version
- Previous Version
Version 11 – November 01, 2019 16:34
- Current Version
- Previous Version
Version 10 – November 01, 2019 16:29
- Current Version
- Previous Version
Version 9 – October 26, 2019 13:28
- Current Version
- Previous Version
- Tier ages
- ---
- adult:
- from: '0'
- to: '99'
- ---
- adult:
from: '18' to: '64'child: from: '5' to: '11'
Version 8 – October 26, 2019 13:18
- Current Version
- Previous Version
Version 7 – October 26, 2019 12:44
- Current Version
- Previous Version
- Tier ages
- ---
- adult:
- from: '18'
- to: '64'
- child:
- from: '5'
- to: '11'
- ---
infant: from: '0' to: '4'child: from: '5' to: '11'youth: from: '12' to: '17'- adult:
- from: '18'
- to: '64'
senior: from: '65' to: '120'
- Cancellation notes
- Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
- Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
- Up to 24 hours prior to departure: no cancellation fees except the booking fees.
- 24 hours prior to departure and less > no refund
- All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Version 6 – October 26, 2019 12:01
- Current Version
- Previous Version
Version 4 – October 22, 2019 20:42
- Current Version
- Previous Version
Version 3 – October 22, 2019 20:39
- Current Version
- Previous Version
Version 2 – October 22, 2019 20:39
- Current Version
- Previous Version
Version 1 – October 22, 2019 13:02
- Current Version
- Previous Version