Not wheelchair accessible, Please consider that admission fees for the Doge’s Palace are not included. , This is a downloadable self-guided audio tour for your smartphone. No live guide will accompany you. No VR / AR is included, Book per device to be used, not per participant., After booking, you will receive an email through Viator, from our local supplier, Clio Muse Tours with further instructions about your tour. Please check your email spam folder as well, Please note that booking requests received between 10.00 pm - 7.59 am will be served next moring from 8.00 am, Keep in mind that internet access might be unavailable & mobile signal may be weak in the archaeological site. So please download the mobile app and your audio tour on your smartphone prior to your visit in order to enjoy it offline, The audio tour can be used anytime, online or offline. It is necessary to bring along your own headphones in order to enjoy the audio-tour, An Android or iOS smartphone is required. The audio tour is not compatible with Windows Phones, iPhone 5/5C or older, iPod Touch 5th generation or older, iPad 4th generation or older, iPad Mini 1st generation, Please ensure you have enough storage space (100-150 MB)., Also, prior to your visit, make sure that your smartphone is fully charged & that you bring on a pair of earphones/headphones, Bags and rucksacks may be checked at the museum entrances. Please leave any bulky items in the cloakroom., The regular visit is fully accessible, although The Secret Itineraries, Prisons and Armoury are not., Non refundable once activated., The course of the visit may be modified and special restrictions may be imposed. The visitors must always adhere to the guidelines of the site.