Cancellation Policy:
custom
Cancellation Cut-off:
24 hours
Cancellation Notes:
Reservations and Payments
An $800/person deposit is required at the time of booking with final payment due 90 days before departure. Accounts on which final payment has not been received 80 days before the departure date will be canceled.
Payments can be made by check, money order, eCheck, wire transfer, Visa, MasterCard, American Express, or Discover. Prices are in US Dollars, and all payments must be made in US Dollars. Payment of the deposit establishes your acceptance of our complete Terms and Conditions. Individual departures and trip capacity are strictly limited by the managing agency. Your payment is fully refundable for 7 days, less a 3% processing fee, after making a reservation when you reserve a trip 7 days or more prior to the final payment due date.
Cancellations and Refunds
Canceling your trip after your deposit is processed will incur cancellation fees because OARS has absorbed costs on your behalf and will turn others away who would like to book the spaces we’re holding for you. If you must cancel your reservation after the rescission period described above, your cancellation fee will be determined according to the schedule below.
We regret that we cannot make exceptions to the cancellation policy for any reason, including foul weather, poor air quality, wildfire activity, acts of terrorism, civil unrest, or personal emergencies. For these reasons, we strongly urge you to consider purchasing a travel protection plan.
Date of Cancellation Cancellation Fee
180 or more days before your trip $100/person
179 – 120 days before your trip $200/person
119 – 90 days before your trip $400/person. The remainder of your payment can be transferred to another trip within the same year (or to a credit account for the following year). No refund.
89 days or less before your trip Full fare
Please note that different deposit/cancellation policies may apply for charter groups. Refer to the group organizer’s confirmation email for details.
Canceled Trips
OARS reserves the right to cancel any trip due to insufficient registration or other factors that make the trip impractical to operate. In such instances, we will inform you at least 45 days prior to departure. Do not make non-refundable travel arrangements until you have verified with OARS that your trip is confirmed.
If a trip must be canceled or postponed due to force majeure (factors outside the control of OARS), OARS will provide full credit for payments made toward future travel, or a refund less the initial deposit amount and any non-refundable payments made on your behalf to 3rd-party suppliers. OARS will make good faith efforts to recover deposits made on your behalf to 3rd-party suppliers, however, we cannot guarantee recovery of any or all of the advance payments made. OARS is not responsible for expenses incurred by participants in preparation for a canceled trip.
Transfers
If you need to move your reservation to a different trip during the same season or to a credit account for the following year, there is a $50/person fee up until 120 days before departure for a one-time transfer of your payment. Transfer requests made 119 days or less before departure will be treated like a cancellation according to the schedule above.
