Lost Chamber Aquarium -Dubai's Underwater Adventure

See all (5)

Instant Confirmation

10 hours

Abu Dhabi

Basic Information

API Provider:

Magpie ID: GZCMDU

Category: Tours & Sightseeing

Trip difficultly: Easy

Language: English

TimeZone: (GMT-12:00) International Date Line West

Booking Cutoff: 24 hours before start time

Highlights

Discover over 65,000 marine animals
Explore tunnels and chambers with sharks, rays, and exotic fish
Family-friendly with engaging, educational exhibits
Ideal for nature and marine life enthusiasts

Included

Guided Tour: A professional guide will take you through the aquarium, sharing insights and interesting facts about the marine life.
Entry to the Lost Chamber Aquarium: Explore the stunning underwater tunnels and vibrant marine environments.
Interactive Displays: Enjoy immersive experiences, such as interactive touch tanks and educational exhibits.
Safety Gear: If required, safety equipment will be provided to ensure a safe and enjoyable experience.

Excluded

Food and Beverages: No meals or refreshments are provided during the visit.
Transportation: Guests are responsible for their own travel to and from the location
Gratuities: Tips for the staff and guides are not included.
Photography/Video Equipment Rental: Guests who wish to use professional cameras or video equipment may need to rent it separately.

Commentary

Summary Description

Explore the Lost Chamber Aquarium at Atlantis The Palm, home to over 65,000 marine species. Wander through tunnels and see exotic fish, rays, and sharks in their natural habitat. A family-friendly experience ideal for nature lovers.

Description

Lost Chamber Aquarium - Atlantis The Palm Experience

Dive into the mystical world of the Lost Chamber Aquarium at Atlantis The Palm. Located in the renowned Atlantis Resort on Palm Jumeirah, the aquarium houses over 65,000 marine animals. Explore underwater tunnels and chambers as you encounter sharks, rays, and colorful fish in a breathtaking setting. The experience offers an educational journey through the deep ocean, with opportunities to learn about marine conservation efforts. Ideal for families, solo travelers, and marine enthusiasts, the Lost Chamber Aquarium provides a captivating glimpse into the wonders of the sea, making it a must-visit destination for all ages.

Points of interest

Know before you book

Minimum Age Requirement: Children under 2 years old can enter for free. Visitors aged 2 and older must have a valid ticket.
Dress Code: Comfortable clothing is recommended, with no special attire required. However, swimsuits are recommended for those planning to participate in water activities.
Health Considerations: Pregnant women and individuals with certain health conditions may be restricted from participating in some activities
Duration: The experience lasts around 1.5 to 2 hours, including time for the guided tour and exploration.
No Outside Food or Drink: Food and drinks are not allowed inside the aquarium. Dining options are available within the mall.

Know before you go

Age Requirements: Children under 2 years old enjoy free entry. Kids aged 2 and above need a valid ticket.
Health Considerations: Pregnant women and guests with certain health conditions may have restrictions for some activities.
Parking: Ample parking is available at Dubai Mall for convenience.
What to Bring: Comfortable clothing is recommended, and guests are encouraged to bring swimwear if they plan to engage in water activities.
Accessibility: The Lost Chamber Aquarium is wheelchair accessible, but it's advisable to check in advance if you need special accommodations.
Photography: While photography is allowed, ensure you follow the guidelines to avoid disturbing marine life or other visitors.
Opening Hours: Open daily, but be sure to check for special hours during public holidays or events.
Food and Drink: No outside food allowed, but various dining options are available within Dubai Mall.

Cancellation

Cancellation Policy: standard
Cancellation Cut-off: 24 hours
Cancellation Notes: Up to 24 hours before the beginning of the activity: full refund Less than 24 hours before the beginning of the activity or no-show: no refund

Terms and Conditions

Terms and Conditions:

Terms and Conditions for The Lost Chamber Aquarium:

General Terms:

By booking the experience, guests agree to abide by all the rules and regulations set forth by The Lost Chamber Aquarium management.
All bookings are subject to availability, and the attraction reserves the right to change the schedule or cancel the experience in the event of unforeseen circumstances or adverse conditions.
Safety and Liability:

Participation in the experience is at the guest’s own risk. The aquarium and affiliated operators are not responsible for personal injury or loss of property.
Guests must comply with all safety instructions provided by staff during the experience. Failure to follow safety protocols may result in exclusion from the activity without a refund.
Cancellations and Refunds:

Cancellations made at least 48 hours in advance will receive a full refund. Cancellations made within 24 hours will receive a 50% refund.
No-show guests will not be refunded or rescheduled.
Age and Health Requirements:

The minimum age for participation is 8 years. Guests under 16 must be accompanied by an adult.
Guests must be in good health and free from medical conditions that could pose a risk during the activity. A waiver form may be required.
Changes to Bookings:

Guests may request to reschedule their booking, subject to availability. Rescheduling requests must be made 24 hours prior to the original booking time.
Special Requests:

For specific requests such as accessibility requirements or dietary preferences (if meal add-ons are chosen), guests should inform the attraction at the time of booking.
Voucher Validity:

Vouchers are valid only for the date and time selected during the booking process. Any modifications to the booking are subject to availability and may incur additional charges.
Force Majeure:

In the event of unforeseen circumstances such as weather conditions, strikes, or natural disasters, The Lost Chamber Aquarium may cancel or reschedule the experience. A full refund will be provided in such cases.
By booking, guests confirm they have read and accepted the terms and conditions.

Additional Information

Additional Info:

Location: The Lost Chamber Aquarium is located at the Atlantis The Palm, Dubai. The aquarium is easily accessible from the main lobby of the Atlantis resort.
Duration: A visit to the Lost Chamber typically lasts around 1-2 hours, depending on how long guests choose to explore the exhibits.
Interactive Activities: The aquarium offers special interactive experiences such as feeding sessions and up-close encounters with marine life (additional charges may apply).
Special Events: Keep an eye out for themed events and seasonal shows, especially during holidays or festivals.
Safety Standards: The aquarium maintains high safety standards, ensuring that both guests and marine life are treated with respect and care.
Educational Experience: It's an ideal visit for families and school groups, offering an educational component with informative displays about marine conservation.
Gift Shop: A gift shop with unique marine-themed souvenirs is available on-site for visitors looking to take home a memory of their experience.
Reservation: Although walk-ins are welcome, booking tickets in advance is highly recommended to avoid waiting and ensure availability, especially during peak times.

Redemption Information

Voucher Info:

Voucher Delivery: Customers will receive their electronic vouchers via email upon booking confirmation. These vouchers can be presented either on a mobile device or in printed format.

What to Bring: Ensure to bring your voucher along with a valid ID for entry into The Lost Chamber Aquarium. The voucher must be presented at the entrance to gain access.

Redemption Process: No need for physical ticket collection—simply show your voucher at the entrance of the attraction for quick and easy access.

Validity of Vouchers: Vouchers are valid for the specific date and time selected during booking. Any changes in date or time require prior approval and are subject to availability.

Special Offers and Discounts: For any promotional vouchers or special discounts, check the validity dates and terms, as these may vary from standard tickets.