DOWNTOWN CRUISE SHIP PASSENGERS & Hotel Guests:
Please proceed to the shelter at Cruise Berth 3. The shelter is on the dock next to the "Visitors Information/Restrooms" building and Sockeye Sam's Store.
(NOTE: this is not the berth 2 Visitors Center).
The walk is approximately 2-5 minutes depending at which pier you are docked. The address is 420 Water Street. Our guide will be present 15 minutes before all departures holding a RED sign that says "KETCHIKAN KAYAK CO."
CRUISE SHIP PASSENGERS ARRIVING AT THE MILL AT WARD COVE:
After disembarking your cruise ship, please proceed to the brick building "The Mill at Ward Cove." Proceed through the building to the right. Tour vendors will be greeting guests for excursions in the corner near the restrooms and the large overhead door. Look for your driver with a RED sign that reads "KETCHIKAN KAYAK CO."
***IMPORTANT NOTE!
The MIll at Ward Cove is halfway between downtown Ketchikan and our Tour, this means departures from Ward Cove will look for our van driver 15 MINUTES AFTER THE SCHEDULED DOWNTOWN DEPARTURE TIME and guests returning to Ward Cove will be back about 15 minutes early. For example, if you schedule a tour from 8:00am to noon, your tour will operate from 8:15 to 11:45.am.
If you are docking at Ward Cove but would prefer to meet for a downtown departure or if you would prefer to be dropped off downtown after the excursion this may be possible but you will need to contact the Ketchikan Kayak Co. prior to your arrival date to arrange the change.
Otherwise all guests docking at Ward Cove will be expected to be picked up at Ward Cove.
If you need assistance, call or text the Ketchikan Kayak Company at 907-225-1272.
*Remember to turn off airplane mode when you pull into port to aid in communication should there be any delays or should any issues arise the day of your excursion.
