Cancellation Policy
We know that plans change. If you cancel with more than 24 hours notice, we'll issue a full 100% refund. That's it, nothing fancy.
COVID-19 Exemption:
If your booking is cancelled due to Covid-19 announced by the Indonesian government, we'll refund 100% of your money, as we have for literally hundreds of pre-booked tours in February 2020. We'll put this under "Force Majeure" which is a fancy way of saying "unforeseeable circumstances that prevent someone from fulfilling a contract".
Guide: English