Guest Baggage Drop-off Procedures:
• Guests depart Cruise Ship and make their way to the Day Baggage Storage Location right at the Port
• Guests will remit their voucher to the guest service agent
• Guests will receive a Baggage Claim Ticket and claim instructions
• Guests can leave make their way up to street level and enjoy their day
Guest Baggage Pick-up Procedures:
• When it is time to pick up the bag, guests follow the map on the pamphlet (they will be provided this when they drop their bag).
• Guests show their Claim Ticket and ID at the Day Storage location
• Bags must be collected by 4:30pm and cannot be stored overnight at the Cruise Terminal. Bags not claimed by 5:00pm will be stored off-site. Extra fees will be incurred for transportation and additional storage time ($75 per bag).
• Guests can also Visit the Welcome Centre Kiosk at 9 99 Canada Place Way or call if they need help with directions, or have questions related to the day storage service.