The quality of accommodation available at Yamunotri and Kedarnath is just above average and so passengers should not have very high expectations. However, at Harsil and Badrinath the accommodation standard is 3 star.
Only 5 Kg baggage per passenger will be permitted. Passengers are advised not to carry big suitcases as there is very small baggage space inside the helicopter. Passengers bringing excess baggage might not be allowed to take the same in the chopper by pilot.
Children above the age of 2 years will be considered full ticket
There is no provision of concession to children or senior citizens.
Total passenger weight should not exceed over 420 for 6 Passengers. Beyond the said weight limit the flight won’t be able to take off and your journey will be cancelled effective immediately (it is vital for you to provide us with the right & exact weight to avoid such situation
Weighing at the time of boarding the helicopter is a must, since the company shall not allow boarding in case the total weight exceeds the weight limitation of the helicopter. And, due to the same reason, in case of more than 01 available aircraft, we reserve the right to shuffle passengers between different groups to manage the right weight of helicopters for safe flying in the hills.
Passengers may be divided into 2 groups while changing the helicopter at Kedarnath /Guptkashi shuttle depending on their body weight
While changing the helicopter at Kedarnath or Guptkashi/Phata/sitapur the waiting time is between 10 mins to 3 hrs. depending on Shuttle slots / weather conditions or technical reasons or ground situations.
No money will be refunded in case the passenger is de-boarded due to wrong given body weight.
Company reserves the right to postpone the timings of flying, subject to weather conditions. And, in case of night halt due to Force majeure reasons, cost for the same will be borne by the clients.
In case the journey is not finished within the stipulated time and passengers are not able to visit one or more Dhams due to bad weather conditions/technical reasons then the company will try to visit all places within the stipulated time. Although if this is not possible then the liability of the company will be limited to refund of unutilised sector/s.
Rescheduling of booking to a next date will be done subject to availability and on payment of 10% of the cost. This will be permitted only if applied 7 days before the journey date. In case the rescheduling is requested with less than 7 days to the journey then booking will be treated as cancelled and a fresh booking will be given subject to availability.
In case of a charter getting cancelled due to bad weather or any other reasons on the date of your travel, the booking will not be revalidated for the next day. Refund as per the refunds/cancellations policy, with no further obligation of Company whatsoever. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation, reimbursement or arrangements shall be offered in the event of cancellation of a flight.
We reserve the right to shuffle any destination depending on the weather conditions or any unforeseen circumstances which is beyond our control
Our company shall not be liable for any medical emergency on the grounds of the party. Therefore, in your own interest, guests are hereby advised to kindly consult a doctor and get a medical check-up done, before commencing the yatra. Medical check-up is mainly required if a guest has any medical suffering/condition.
All kinds of expenses that arise because of a natural calamity (in the form of weather, government restrictions, strikes, agitations, political disturbances of other nature, etc). These expenses will be borne by the customer.
The Company reserves the right, without assigning any reason, to cancel, advance, reschedule, over-fly or delay the commencement or continuance of the flight. Without incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company reserves the right to refuse to carry any person whom it considers unfit for travel or what in the opinion of the company may constitute a risk to the aircraft or to the persons on board.
In respect of covid-19, all necessary measures issued by the state & central governments would have to be adhered to by all the pilgrims for their own as well other safety & health.
Disputes, if any, are to be settled by Courts in Dehradun who will have Jurisdiction in this regard
