1. Deposit
We require deposit as indicated below to confirm reservation as per the requested itinerary and balance payable 60 days prior to the safari or accommodation date.
10% deposit per person for one day safari tours
20% deposit per person for 2-3 day safari tours
30% deposit per person for 4-6 day safari tours
40% deposit per person for 7-12 day safari tours
50% deposit per person for 6 days or more safari tours in Tanzania or combined Kenya and Tanzania safari tours. Same applies to a combination of Safari and beach holiday booking.
If it’s a last-minute booking, our reservations officer you are dealing with will advise you on the best mode of payment agreeable to you.
2. Cancellation Policy: Safari booking terms & cancellations terms amended:
In the event any cancellation is done, we only charge what hotels charge us and the rest returned to clients less bank transfer charges within 90-180 days as indicated below:
• Between 0-7 days before safari date – 100% is charged.
• Between 8 – 35 days before safari – 25% or 50% is charged depending on the lodge/camp.
• Between 36 – 60 days – 10% is charged.
• 60 days and over – full payment refunded fewer bank charges for the transfer and 2.5% operation cost
Refunds due to you in the event of safari cancellation can only be credited to the original credit / debit card used in making of initial payment, if within 6-months of paying. If the period is longer than 6-months refunds will be made directly to the traveler’s bank account.
3. Method of Payment
Payments to be made directly into our bank account through a bank transfer or through a secure online link. However, all payments must be made in full and free of any bank/credit card charges.
When planning your holiday and safari, choosing the right operator is just as crucial as selecting your destination! You have our full attention and expertise at your disposal. However, nothing beats a personal conversation with an expert. That’s why our friendly team is just a click away, ready to assist you!
