Cliffs of Moher & Galway Day Trip

Jacko our guide for the day was informative and friendly! We thoroughly enjoyed our day. Also, thank you to our bus driver we felt safe on those narrow roads!

Mark was a fantastic guide! It was a long day of travel, but his insights were well-paced and entertaining. Just a heads up that we did not stop at the Barack Obama plaza that was listed on the first page description (apparently tour operators require permits to visit there in order to control traffic flow, and we didn't have one?) - so if you were looking forward to that, be aware! But we still enjoyed the trip very much!

Despite the promises of a fun, informative day trip, it was sadly dampened by both the weather and constant, tedious talking of our tour guide Selina. She endlessly spoke and did not gauge the mood of the passengers - who often wanted to sleep or sit quietly to enjoy the scenery. Much of her speech was about personal experiences and not of the local history or landmarks. She obviously had issues with the English and their impact on Ireland and as a family of 4, from London - we found her it to be both unprofessional and rude. When she did discover there were English passengers on board , she tried to backtrack. After saying she would avoid London like the plaque and would never live in England (again) she said that the English are good with money !!! My daughter paid nearly £250 for the trip and I feel we didn’t get an overall history trip - of the places we were passin. We instead got a negative review of 🇬🇧 and a family, personal history of her likes and past experiences. Her love of theatre and music was also a contender. She certainly liked the sound of her own voice !!

The sites you see are lovely, and any bus tour will get you to them. Our guide Aoife really made the day special. She did a great job giving us insights into Irish history, legends & lore. It's a lot of time in the bus and she balances quiet time with stories very well. She even had a file of Dublin restaurant/pub/music recommendations along with music links and some general hints. Plus she was funny.

Firstly, I just want to express this experience visiting the Cliff of Moher, Burren and Galway was lovely and I highly recommended anyone visiting Ireland to do it. It was apart of my 30th birthday trip with my family and something I was really looking forward to. I booked via Get your Guide and the whole booking/information pack was excellent. The trip consists of a lot of driving, so be prepared for that but the views are 100% worth it even on a rainy day. Shout out to Mostafa our driver. Thank you for getting us there and back safely!! However that’s where the positive review ends unfortunately which I’m really sad to say. I never leave “negative” reviews because I understand how important reviews can be to a business but our tour guide Selina wasn’t great at all. I totally appreciate Selina is passionate about History (like myself) but I felt like Selina was starting to mix History and Facts with personal opinions. I totally understand everyone has a personal view on things but it came across too strong, rude and a little insensitive to people’s nationalities and opinions. Even at the end Selina came over to my family whilst giving out feedback QR codes (which she doesn’t agree with btw) on the coach and asked if we had a good time. This is when she realised we were English, she thought we were American and mentioned “I’m sorry if I’ve offended you about being English this trip” which isn’t something a tour guide should be saying to you. We even had a couple behind us say it was inappropriate. I know myself personally and other people on the coach, strongly felt there was as a massive lack of structure to Selina’s commentary with ALOT of repeating and unnecessary information. It felt like Selina was just talking at us for majority of the trip and within the commentary was probably some good information but it was lost within a lot of inconsistent waffle about her brother, dad, friends, celebrities she’s met etc. Just some feedback - The whole trip Selina was sat down, which I get for health and safety but not once during her very long commentaries, did she look around and speak to us directly, get us involved or even just “read the room” and look at everyone trying to sleep or relax. It’s a shame because I look at SO many reviews on here about positive tour guides and unfortunately we didn’t have the same experience. This was even my boyfriend’s 3rd time doing this trip and he said it’s the worst experience he’s had. I want to express, I don’t think Selina was intentionally trying to be rude or inconsistent. I do think this job must be very hard because it’s a very long day BUT a tour guide can easily make or break a fantastic experience and unfortunately Selina did break this experience for me and my family which is really sad and unfortunate!