Auschwitz-Birkenau Guided Tour from Krakow
About this activity
Highlights
- Visit the 'Arbeit Macht Frei' gate
- Explore the barracks and watchtowers
- Learn about the history of the Holocaust
- See the preserved gas chambers
- Reflect at the memorial sites
Full description
Included / Excluded
- Round-trip transportation from Krakow
- Guided tour of Auschwitz-Birkenau
- Admission tickets to both camps
- Meals and beverages
Meeting point
Start Location
Unknown location
Important information
Know before you book
- The tour is conducted in English; ensure you are comfortable with the language for a full experience.
- Children under 14 are not permitted on this tour to maintain a respectful environment.
- The tour involves walking on uneven surfaces; consider your mobility when booking.
Know before you go
- Wear comfortable walking shoes and dress appropriately for the weather, as the tour involves extensive walking outdoors.
- Bring a valid ID for entry; passports are recommended for international visitors.
- Photography is allowed in most areas, but be respectful and avoid using flash in sensitive locations.
Cancellation policy
0All sales are final. No refund is available for cancellations.
Accessibility
- Easy Public Transport
- Infants Required On Laps
Good to know
- VISIT️️: During the tour, we kindly ask for solemnity and respect due to the tragic nature of this place. Smoking, eating, and loud behavior are prohibited in the Museum.Not recommended for children aged 14 and under
- PICKUP : Some hotels in Krakow are located in a restricted traffic zone. In such cases, your pickup will be arranged from the nearest available location. You will be informed about this one day before the tour.
- BREAKS ⌛️: Breaks during the tour are no longer than 10 minutes. We encourage you to wear comfortable footwear as there will be a lot of walking during the tour .
- DEPARTURE TIME ️: The start time of the tour may change due to the limited number of guides available at the Auschwitz Museum. Please contact the supplier to confirm your exact departure time the day before the tour. If you not specify your hotel adress we will be waiting for you on our pick-up place: Pawia 18b, kiss and ride stop, next to Mercure hotel.
- DOCUMENTS : Please make sure to bring with you ID or passoprt. Because before the entrance seciurity will ask about it.
- LUNCH : We encourage you to bring food and drinks as we do not plan a lunch break during the excursion. You can also choose the option of a tour with lunch included in the price
- WEATHER CONDITIONS⛅: Operates in all weather conditions, please dress appropriately. The tour mostly takes place outdoors, so we encourage you to bring an umbrella or a raincoat in case of bad weather.
- REFUND: In rare cases when no guide is available, the tour may be changed to a self-guided tour or cancelled with a full refund
- In rare circumstances beyond our control, a licensed museum guide may become unavailable due to changes in museum allocations or operational restrictions. If this occurs, we will contact you several days in advance and offer one of the following alternatives: - Individual entry to the museum with an official guidebook in your language. Tickets for individual visits are available for entry from 4:30 pm onwards. Depending on the season, daylight may be limited at this time, and parts of your visit may take place after dark, reducing visibility in outdoor areas. - A fully guided experience with our local guide at historically significant locations around the former camp complex, without entry to the museum grounds. If neither alternative suits you, a full refund will be provided.
Traveler reviews
Well managed tour
Very well managed tour! Our bus host Katy was a very friendly and pleasant person. And so was our tour guide Agatha. She guided us throug the horrible, emotionally packed place with calmness and warmth. Thank you very much. Although I woyld nerver so this tour again, I will surely recommend this service to others.
5⭐️
A must take tour. Excellent guide (Oskar) and guests (John and Stefan).
Amazing
Excellent tour, John was great
Terrible experience
Just four days before before the scheduled tour on 26/10 we received a message from the tour operator stating that they could not provide the official museum guide for Auschwitz I and II. Because of this extremely short notice, it was impossible to find any alternative official tickets or tours on our own, leaving us with no other option than accepting the modified itinerary. The alternative proposed by the agency consisted in a guided tour of two external sites, the Judenrampe and Auschwitz III, followed by a self guided entry of the main museums. We were expecting something at the same level of the 3 hour tour that should have been provided by the official museum guides, but we just received a brief explanation at the two peripheral sites, with a 15 minutes stop at one. Additionally, the enter time at the other museums started at 16:40, so almost at sunset, and the time we had to conduce the visit was way too few even to see the whole museum. In conclusion, we paid for a full, guided historical experience but essentially only received round-trip transportation, free entry tickets, and a very superficial external overview. Furthermore, upon checking reviews after the tour, I noticed that many other travelers reported the same issue, since the operator repeatedly cancels official guides at the last minute and replaces them with heavily downgraded external tours.
A big experience despite the fact that we didn't even get what we paid for.
We had bought tickets with pickup at 1:00 PM including a guide. The time was changed to 13:30 and the tour guide was cancelled. We only arrived at Auschwitz at 4:30 PM. I hadn't imagined it would take 3.5 hours to drive about 60-70 km by bus. When we arrived at Auschwitz, twilight was well underway, and before we took the shuttle bus to Birkenau, it was dark. We walked around only with the light from our phones. I really don't think it's right to change so much about the trip without us having the opportunity to cancel our participation. I am very disappointed and will not use such tours in the future.