Alhambra Self-Guided Tour with Audio Guide

Showed up at play Granada 2 days before tour. Not allowed to pick up tickets but received assurance that I could pick up tickets early on Sunday. Showed up Sunday morning, office was closed. We called all numbers, managed to get a TripAdvisor rep who didn’t know what was happening. Someone finally showed up 30 minutes late. Tour itself had no gps - there was this mythical green dot that we were supposed to follow. It never appeared. Loved the Alhambra, but Play Granada is not the way to see it.

Big disappointment: a ticket for an incomplete visit to the Alhambra! The title advertised a ticket for the Alhambra with an audio guide. But that is only partially true! In reality, the ticket does not give access to the famous Nasrid Palaces, which are nevertheless essential when visiting the Alhambra. Admittedly, it is specified in the fine print, but you still have to pay attention to it! When I booked, I was convinced I was buying a ticket to visit the Alhambra, not just a part of the site! It would be really useful, and above all more honest, to indicate it clearly right in the title of the offer. On site, we learned from the tourist office that tickets including the Nasrid Palaces had to be booked on the official website, ideally three months in advance. Essential information that Tripadvisor does not highlight enough! Result: €50 for a very partial visit to the Alhambra. At that price, you expect something else! The Alhambra remains a magnificent place, but the disappointment was immense. A piece of advice: check very carefully what your ticket includes before booking! You really feel like you've been ripped off. TRIPADVISOR is over for us.

Way overpriced for the tour, not worth it.

We booked with Play Granada. Luckily we got there in reasonable time as I didn't read all the information on my email until we got to the Alhambra. We should have gone to the Play Granada office, a few miles away to collect our entry tickets. Completely my fault, luckily I was able to contact Eva in the office, who very kindly sent me the QR codes direct to my phone so we could gain entry. We spent a few enjoyable hours wandering around the palaces and gardens in the afternoon sun. Although busy, not over crowded due to the time of year. There is a large rose garden, complete with pomegranite trees and ponds. I particularly enjoyed the film show, imagining how the Alhambra could have looked if it had been finished. We stopped for lunch at the charming Hotel America situated within the grounds. I had a delicious tomato, mackerel and avoccado salad and my husband enjoyed a plate of roasted vegetables and papas fritas. We both enjoyed desserts, the flan and the chocolate and orange tart, both of which we highly recommend. My husband and I enjoyed our visit and would happily return and would consider staying in the Hotel America. Parking can be booked in advance and obviously gets booked up early in high season. There is also an environmental charge for cars driving in the city. These can be looked up online and paid fir in advance to recieve the relevant sticker.

It’s very confusing which way to go. I got confused and started from the end. Then had to retract a lot to understand where I am. The map or the staff handing out the audio guide should specify accurately which route to take after entering. The place is huge and you can get lost easily. The audio guide was too long and becomes boring.