3-Day Westfjords Adventure Tour

Had a fantastic trip in the Westfjords. Our guide Bartosz was upbeat, informative and entertaining. An excellent guide. Highly recommend him.

Bart was an incredible tour guide. He provided a good mix of talking and not talking. He was funny, knowledgeable and very kind to all of us.

Barroso/Bart was amazing, funny, and informative. 10/10

Bart was Amazing and the trip was perfect

I took a 7-Day tour composed of two parts, one of which was the 3-Days West Fjords tour. Sadly, I was quite disappointed and dissatisfied with the guide (Hakon). Basically, because he acted not like a guide but just as a driver. Throughout the three days with him, he practically didn't provide a single explanation about the places we were visiting, with no information shared regarding the flora or fauna, geology, geography or history of the region. I leave the West Fjords knowing exactly the same as I knew before the tour: absolutely nothing. Hakon limited himself to driving us silently from one place to the other, mentioning only how much time we had in each place, and later on, best case scenario, which would be the next stop (e.g., “a waterfall in 40 minutes”). During the three days with him we passed by amazing landscapes and viewpoints, but he only made a couple of stops outside the itinerary in places I didn't find particularly interesting. He never shared additional information about the itinerary, and didn't join us in any of the stops. He usually just remained vaping next to the minibus, or talking to his daughter, who was in the tour with us. It even happened once that we didn't know where to go because he hadn't provided instructions. Regarding his attitude, I didn't find him very friendly and overall my feeling was that he didn't want to be there. He made no efforts to get to know the group either, as other guides would do for a multi day trip. At some point I perceived a condescending comment which I didn't appreciate either. His daughter was in the group, which wouldn't have been a problem at all except that she took the most valued seat in the bus (single row, front seat) for the three days, instead of leaving it for paying customers. As I often get carsick, on the second day I requested to sit in the “co-pilot” seat (as I have done many times in many tours, including the previous days in the Ring Road part of the tour) and I got some evasive excuses not to have me there, which he eventually had to withdraw as I insisted. Obviously the landscapes were very beautiful and hotels were correct, but having a good guide (as I had for the other 4 days) makes a huge difference in the overall experience. Especially after paying so much money for a guided multi-day tour. Post-tour experience was also very bad. It's been two weeks and two e-mails after my tour finished and I still haven't received a reply from the company to my feedback.