333 Waterside Dr, Norfolk, VA 23510

Guests are required to have a voucher as proof of purchase. The voucher should include the guest's name, their confirmation number, information about confirming their reservation, information about exchanging their vouchers, and any other necessary details listed on this document.

Tickets can be obtained 1.5 hours prior to cruising at our Ticket Booth, which is located on the dock next to our ship. However, in certain circumstances, guests can sign-out their tickets ahead of time by coming to Spirit of Norfolk’s Sales Office during normal business hours.

You will be asked to show your ticket. In accordance with US Coast Guard Regulation, all passengers and their belongings being brought on to our vessels are subject to search and screening. In order to expedite the boarding process we ask that you please do not bring any unnecessary bags on board and please make sure that all gifts are in gift bags or unwrapped for easy screening.

Yes. Spirit has a deck and restrooms that can accommodate most standard-sized wheelchairs. Our crew is happy to aid passengers that need assistance. Please call 888-345-6660 to discuss any accessibility concerns and ensure that you are seated on an accessible deck.

Disabled parkers with valid handicapped license plates and/or hanging tags may park free at any on-street metered space for the posted time. Visit www.norfolk.gov for more information.

Dinner is Business Casual. We discourage jeans, athletic footwear and T- shirts.

Spirit of Norfolk can accommodate various dietary needs such as Vegetarian and Kosher. However, these options must be served as a plated meal (rather than buffet), and therefore require advance notice: 48 hours for Vegetarian and two weeks for Kosher. While we offer gluten and allergy free products and gluten sensitive menu items, we openly handle several allergens throughout our galleys. While we take precautions to keep ingredients separate, we cannot guarantee a gluten free environment. We do not have separate prep surfaces, cook tops or equipment. Our chef prepare and cook in common areas with shared equipment, therefore the items may come in contact with other food products. If you have any other special dietary concerns, please contact guest services at 888-345-6660.

We sail in all types of weather. Our two climate-controlled indoor decks shield you from outdoor conditions. However, our Ticket Booth and Boarding areas are not sheltered, so please dress appropriately. In the event of severe storms, please contact our Sales Office to get up to the minute information.

Seasickness is rarely a problem. The waterways where we sail are simply not that rough, and our ship is designed to ride smoothly. If you are very sensitive to seasickness, you may want to take the necessary precautions just to be on the safe side.

All interior areas of our ship are non-smoking areas. Passengers who smoke may do so on the outdoor observation decks.

We regret there are no refunds or exchanges. All sales are final. We cruise year-round, rain or shine. In the rare event the Coast Guard prohibits cruising because of weather, we will contact you to make other arrangements.

All cruise tickets are non-refundable.

Yes. The Spirit of Norfolk is Coast Guard certified and maintained regularly to adhere to strict safety regulations.

Children of all ages are welcome on our lunch and dinner cruises.