Ophorus

History of "Strasbourg Guided Walking Tour (Private)"

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Version 54 – January 14, 2022 10:13

Current Version
Previous Version

Product quality
  • 80
  • 0

Version 53 – November 18, 2021 11:00

Current Version
Previous Version

Health items
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Temperature checks for travelers upon arrival
  • Paid stay-at-home policy for staff with symptoms
  • Contactless payments for gratuities and add-ons
  • COVID-19 vaccination required for guides
  • Proof of COVID-19 vaccination required for travelers
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Temperature checks for travelers upon arrival
  • Paid stay-at-home policy for staff with symptoms
  • Contactless payments for gratuities and add-ons
  • COVID-19 vaccination required for guides
  • Proof of COVID-19 vaccination required for travelers

Version 51 – November 18, 2021 10:33

Current Version
Previous Version

Know Before You Book
  • audio headset compulsory for cathedral visit. 3,50€ per person during booking process., currency is in euros., prices are per group (not per person)., this product is on request. we will confirm availability within the shortest possible time after we receive your order., tour is not recommended for persons with reduced mobility., tour is not wheelchair accessible., tour is operated in english, other languages on request.
  • audio headset compulsory for cathedral visit. 5,00€ per person during booking process., currency is in euros., prices are per group (not per person)., this product is on request. we will confirm availability within the shortest possible time after we receive your order., tour is not recommended for persons with reduced mobility., tour is not wheelchair accessible., tour is operated in english, other languages on request., tour requires minimum 2 passengers (adults) to operate.

Version 50 – November 18, 2021 10:31

Current Version
Previous Version

Highlights
  • get up close with strasbourg’s characteristic architecture, marvel at the amazing middle age buildings maintained so elegantly. , tour can be customized to suit your interests. , visit the cathedral with your guide
  • get up close with strasbourg’s characteristic architecture, marvel at the amazing middle age buildings maintained so elegantly. , tour can be customized to suit your interests. , visit the cathedral with your guide

Additional Info
  • This is a private tour/activity. Only your group will participate.
  • Minimum 2 people, maximum 30.
  • Available year-round upon request. Not available: May 1, December 24 & 25, January 1.
  • This is a private tour/activity. Only your group will participate.
  • Minimum 2 people, maximum 15.
  • Available year-round upon request. Not available: May 1, December 24 & 25, January 1.

Health items
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Temperature checks for travelers upon arrival
  • Paid stay-at-home policy for staff with symptoms
  • Contactless payments for gratuities and add-ons
  • COVID-19 vaccination required for guides
  • Proof of COVID-19 vaccination required for travelers
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Temperature checks for travelers upon arrival
  • Paid stay-at-home policy for staff with symptoms
  • Contactless payments for gratuities and add-ons
  • COVID-19 vaccination required for guides
  • Proof of COVID-19 vaccination required for travelers

Version 46 – October 31, 2021 09:33

Current Version
Previous Version

Blocked dates
  • 2021-12-25, 2021-12-26, 2022-01-01, 2022-05-01
  • 2021-12-30

Version 45 – October 31, 2021 09:33

Current Version
Previous Version

Blocked dates
  • 2021-12-30

Version 44 – October 31, 2021 09:30

Current Version
Previous Version

Additional Info
  • This is a private tour/activity. Only your group will participate.
  • Minimum 2 people, maximum 15.
  • Available year-round upon request. Not available: May 1, December 24 & 25, January 1.
  • This is a private tour/activity. Only your group will participate.
  • Minimum 2 people, maximum 30.
  • Available year-round upon request. Not available: May 1, December 24 & 25, January 1.

Version 43 – October 31, 2021 09:30

Current Version
Previous Version

Full Description
  • Follow a certified guide around the old pedestrian areas, the Cathedral & its amazing Astronomical Clock and the Petite France neighborhood. The tour includes major landmarks such as Maison Kammerzell, Gutenberg square, St. Thomas church, the former tanners’ houses, the Covered Bridge and many more.
  • For the cathedral visit, it is compulsory to rent audio headsets for the group. Upon booking you will be imposed to buy the necessary tickets that include an audio headset enabling a rich & detailed explanation by your guide in a smooth and relaxed atmosphere. This option is only available to registered travel agencies like ours and for individuals or groups accompanied by a certified guide.
  • The CathedralThe old city centers around its Gothic cathedral, Our Lady of Strasbourg, built of red sandstone and described by Victor Hugo as a “gigantic and delicate marvel”! Follow your guide for the visit of the Cathedral* including the marvelous façade that provides one of the finest picture books of the Middle Ages that you will ever see. The hundreds of sculptures which almost seem to leap out at you from the wall make great use of light and shadow effects. Another major attraction that your guide will comment are the stained-glass windows dating from the 12th and 14th centuries and that form a particularly enchanting sight along with the rose window. Finally, the highlight of the visit is the amazing Renaissance astronomical clock. Built in 1843 it features an orrery, a rotating display of the sun and moon, a planetary calendar, and even a mechanical rooster. Each day at around 12:30, the bird crows and a conga line of apostles issues forth from the clockworks, led by a little Christ.
  • The Old Town & Petite France districtAfter the visit of the cathedral, reach the Petite France district. Historically, this was the poor section of the city occupied by mills and tanneries, both of which depended on the river and its downward flowing branches to support their work. Today, the neighborhood is one of the most charming of Strasbourg with its colorful 16th and 17th century half-timbered houses such as the ‘Maison des Tanneurs’ that your guide will certainly point out.Your walk in this charming area will lead you to our final stop: a series of fortified bridges and their three towers. This succession of three bridges linking arms with the Ill River is dominated by three 14th century towers, remains of the ancient medieval ramparts, which totalized 90 towers. The bridges themselves were once capped by a wooden roof.
  • Follow a certified guide around the old pedestrian areas, the Cathedral & its amazing Astronomical Clock and the Petite France neighborhood. The tour includes major landmarks such as Maison Kammerzell, Gutenberg square, St. Thomas church, the former tanners’ houses, the Covered Bridge and many more.
  • For the cathedral visit, it is compulsory to rent audio headsets for the group. Upon booking you will be imposed to buy the necessary tickets that include an audio headset enabling a rich & detailed explanation by your guide in a smooth and relaxed atmosphere. This option is only available to registered travel agencies like ours and for individuals or groups accompanied by a certified guide.
  • The CathedralThe old city centers around its Gothic cathedral, Our Lady of Strasbourg, built of red sandstone and described by Victor Hugo as a “gigantic and delicate marvel”! Follow your guide for the visit of the Cathedral* including the marvelous façade that provides one of the finest picture books of the Middle Ages that you will ever see. The hundreds of sculptures which almost seem to leap out at you from the wall make great use of light and shadow effects. Another major attraction that your guide will comment are the stained-glass windows dating from the 12th and 14th centuries and that form a particularly enchanting sight along with the rose window. Finally, the highlight of the visit is the amazing Renaissance astronomical clock. Built in 1843 it features an orrery, a rotating display of the sun and moon, a planetary calendar, and even a mechanical rooster. Each day at around 12:30, the bird crows and a conga line of apostles issues forth from the clockworks, led by a little Christ.
  • The Old Town & Petite France districtAfter the visit of the cathedral, reach the Petite France district. Historically, this was the poor section of the city occupied by mills and tanneries, both of which depended on the river and its downward flowing branches to support their work. Today, the neighborhood is one of the most charming of Strasbourg with its colorful 16th and 17th century half-timbered houses such as the ‘Maison des Tanneurs’ that your guide will certainly point out.Your walk in this charming area will lead you to our final stop: a series of fortified bridges and their three towers. This succession of three bridges linking arms with the Ill River is dominated by three 14th century towers, remains of the ancient medieval ramparts, which totalized 90 towers. The bridges themselves were once capped by a wooden roof.

Version 42 – October 31, 2021 09:29

Current Version
Previous Version

Category
  • Walking & Bike Tours
  • Tours & Sightseeing

Version 41 – October 31, 2021 09:26

Current Version
Previous Version

Included
  • carefully selected english-speaking local expert, licensed guide for 2 hours. , pick-up and drop-off at hotel or centrally located meeting point.
  • carefully selected english-speaking local expert guide for 2 hours. , pick-up and drop-off at hotel or centrally located meeting point.

Version 40 – October 31, 2021 09:26

Current Version
Previous Version

Description
  • Explore the History and Beauty of Strasbourg with Our Expert, Licensed Guide
  • Explore the History and Beauty of Strasbourg with Our Expert Guide

Highlights
  • get up close with strasbourg’s characteristic architecture, marvel at the amazing middle age buildings maintained so elegantly. , tour can be customized to suit your interests. , visit the cathedral with your guide
  • get up close with strasbourg’s characteristic architecture, marvel at the amazing middle age buildings maintained so elegantly. , tour can be customized to suit your interests.

Score
  • 70

Version 38 – August 08, 2020 06:47

Current Version
Previous Version

Version 35 – June 13, 2020 14:13

Current Version
Previous Version

Trip difficulty
  • Easy

Location
  • Name: Strasbourg
  • Search name: Strasbourg, France

Version 34 – June 13, 2020 14:12

Current Version
Previous Version

Booking cutoff
  • 24
  • 7

Cancellation policy
  • standard
  • custom

Cancellation cutoff
  • 48
  • 7

Voucher info
  • If any changes to your hotel or the confirmed designated meeting point, notify Ophorus immediately.
  • If any changes to your hotel or the confirmed designated meeting point, notify Orphorus immediately.

Version 33 – June 13, 2020 13:55

Current Version
Previous Version

Product Name
  • Strasbourg Guided Walking Tour (Private)
  • Private Strasbourg Walking Tour

Description
  • Explore the History and Beauty of Strasbourg with Our Expert Guide

Full Description
  • Follow a certified guide around the old pedestrian areas, the Cathedral & its amazing Astronomical Clock and the Petite France neighborhood. The tour includes major landmarks such as Maison Kammerzell, Gutenberg square, St. Thomas church, the former tanners’ houses, the Covered Bridge and many more.
  • For the cathedral visit, it is compulsory to rent audio headsets for the group. Upon booking you will be imposed to buy the necessary tickets that include an audio headset enabling a rich & detailed explanation by your guide in a smooth and relaxed atmosphere. This option is only available to registered travel agencies like ours and for individuals or groups accompanied by a certified guide.
  • The CathedralThe old city centers around its Gothic cathedral, Our Lady of Strasbourg, built of red sandstone and described by Victor Hugo as a “gigantic and delicate marvel”! Follow your guide for the visit of the Cathedral* including the marvelous façade that provides one of the finest picture books of the Middle Ages that you will ever see. The hundreds of sculptures which almost seem to leap out at you from the wall make great use of light and shadow effects. Another major attraction that your guide will comment are the stained-glass windows dating from the 12th and 14th centuries and that form a particularly enchanting sight along with the rose window. Finally, the highlight of the visit is the amazing Renaissance astronomical clock. Built in 1843 it features an orrery, a rotating display of the sun and moon, a planetary calendar, and even a mechanical rooster. Each day at around 12:30, the bird crows and a conga line of apostles issues forth from the clockworks, led by a little Christ.
  • The Old Town & Petite France districtAfter the visit of the cathedral, reach the Petite France district. Historically, this was the poor section of the city occupied by mills and tanneries, both of which depended on the river and its downward flowing branches to support their work. Today, the neighborhood is one of the most charming of Strasbourg with its colorful 16th and 17th century half-timbered houses such as the ‘Maison des Tanneurs’ that your guide will certainly point out.Your walk in this charming area will lead you to our final stop: a series of fortified bridges and their three towers. This succession of three bridges linking arms with the Ill River is dominated by three 14th century towers, remains of the ancient medieval ramparts, which totalized 90 towers. The bridges themselves were once capped by a wooden roof.
  • After meeting your expert guide outside your central Strasbourg hotel, begin your walking tour of this beautiful city. Listen to stories of Strasbourg’s history and its German heritage, and see that heritage firsthand at the first stop of the day — the Grande Ile.Stroll through this UNESCO World Heritage Site’s pretty pedestrian-friendly lanes to see the Medieval Maison Kammerzell. It was once a private home, and is now a restaurant and hotel. See the statue of Johannes Gutenberg, inventor of the Gutenberg printing press, who was living in Strasbourg when he invented it. Pass by the ornately decorated 18th-century Palais Rohan, a palace where Marie Antoinette and Napoleon Bonaparte both stayed.Continue walking through the Grande Ile to the Cathedral of Notre Dame, one of the most magnificent buildings in Strasbourg. Admire the 12th- and 14th-century stained glass and rose windows set into all that imposing stonework and topped with spires.Visit the neighborhood of La Petite France, which used to be where workers in the milling, tanning and fishing trades lived. Many of the half-timbered houses they once called home remain, overlooking the little canals that run through the neighborhood. Find out where the district got its name — a 15th century hospital for people suffering from syphilis.Walk along the cobblestoned streets and take advantage of the many photo opportunities — of canals, covered bridges and the Vauban Dam — as you pass the Old Butcher’s House, Saint Thomas Church and the Custom’s House.Your tour concludes after roughly two hours, ending in the center of Strasbourg where you can continue exploring on your own.

Highlights
  • get up close with strasbourg’s characteristic architecture, marvel at the amazing middle age buildings maintained so elegantly. , tour can be customized to suit your interests.
  • be delighted by your lokafyer; guide who gives an insider's personal view. , marvel at the amazing middle age buildings maintained so elegantly. , tour can be customized to suit your interests.

Included
  • carefully selected english-speaking local expert guide for 2 hours. , pick-up and drop-off at hotel or centrally located meeting point.
  • carefully selected english-speaking local expert guide for 2 hours. , pick-up and drop-off at hotel.

Version 32 – June 11, 2020 08:51

Current Version
Previous Version

Group info
  • We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
  • Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
  • For groups of 2-8 people please fill out this form: ophorus.com/contact-us/
  • Ophorus is the new standard of quality when it comes to group tours in France.
  • You have decided to travel to France in a group of over 8 persons then this section is for you. As a licensed Tour Operator member of Atout France and registered ETOA (European Tourism Association) member, you are in good hands for any france travel.
  • From the time of your request to the moment you fly or drive back home, we will be there to make certain that everything runs smoothly during your stay. For both small group tours or larger ones, we offer all the services that you will need to make your france tour the most enjoyable experience.
  • Our services can begin by creating a personalized itinerary for you and your party. If you already have a program then let us handle all the services that you require during your european vacation. Upon arrival from London to Paris or from further away, we can take care of your transfers as well as book your accommodation in any area of the country from Boutique Hotels to Chain Hotels.
  • Then, let us take care of your days as we find the most expert guides that will be with you in Paris or in the regions of France. Full days of touring mean a number of activities. We can provide walking guided tours in all the major french cities, culinary tours, wine tours, historical and cultural tours, or tours including the most emblematic landmarks or the best restaurants in town. We have a large selection of great activities that can be offered in both Paris and the regions.
  • Need some insight while in France on your europe vacation? Let us take you to the most beautiful regions of France including the French Riviera, the Loire Valley, Provence or Alsace & Burgundy. Let us nor forget some of the bucket list monuments of France such as the Eiffel Tower, Mont Saint Michel and so many more.
  • We can handle any group size (from 8 people) ranging from small groups to large groups of hundreds of people. Transportation options include private vehicles, mini-vans, mini-buses and large buses.
  • Just get in touch to find out more! Contact us by email: [email protected] (groups from 8 people)
  • For groups of 2-8 people please fill out this form: ophorus.com/contact-us/

Version 31 – June 11, 2020 08:48

Current Version
Previous Version

Terms and conditions
  • Please contact us for all our terms & conditions
  • WINE TOURS
  • Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
  • of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
  • Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
  • OPERATOR CANCELLATION OR SUBSTITUTION
  • Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
  • PRICES/FEES
  • Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
  • RESPONSIBILITY
  • Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
  • CHILD POLICY
  • Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
  • HEALTH
  • By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
  • INSURANCE
  • Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
  • insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
  • USE OF GUEST IMAGES/FEEDBACK
  • In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
  • ACCEPTANCE OF TERMS AND CONDITIONS
  • Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.

Version 29 – June 05, 2020 15:47

Current Version
Previous Version

Terms and conditions
  • WINE TOURS
  • Ophorus reserves the right (and delegates to its drivers the right) to refuse to carry any person who is thought to be under the influence
  • of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s). Customers who soil the interior of a van are liable to an on the spot fine of 50 €. This fine is payable immediately to Ophorus driver. If the customer refuses to pay, or has no money with which to pay, then a 50.00 € valet cleaning fee will be taken on their credit card. Parents, or minders (or friends over 18 years old) of children and adolescents under the age of 18 years old, are responsible for the conduct of these minors while in the vehicles, and will be held responsible for any damage caused by the aforementioned minors.
  • Legal drinking age in France is 18 years old and therefore parents or minders will be responsible for minors during the wine tours as to alcohol consumption. Any damage caused to an Ophorus vehicle by a customer must be paid for immediately. If payment cannot, or will not be made then Ophorus will be forced to take legal action against the customer(s) in question. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles. Smoking is not permitted in Ophorus vehicles.
  • OPERATOR CANCELLATION OR SUBSTITUTION
  • Ophorus may cancel any Tour at any time before departure for any reason, including without limitation, if Operator deems the number of Guests signed up for a given Tour to be insufficient to operate such Tour. Operator may in its’ sole discretion substitute a service or good of similar quality for any service or good stated in a Tour itinerary without notice. Operator shall attempt to notify Guest of the cancellation of a Tour for which Guest has paid a deposit or Tour Fee as soon as possible after Operator’s final decision to cancel such Tour. If a Tour is cancelled, Operator’s liability is limited to a full refund of affected Guest’s Tour deposits and Tour Fees, and Operator will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. Operator is not responsible for any loss incurred on account of non-refundable or non-transferable air, train or any other transport tickets. Operator Itineraries are subject to change. Due to circumstances beyond its control, Operator may make partial changes to the stated itinerary. Every effort is made to keep changes to a minimum, and its high quality is always maintained. If Guest encounters any problem during the delivery of a Tour, Guest is requested and responsible to bring the problem to the lead guide’s attention immediately in order to give the guide and Tour team the chance to correct the problem. Uncompleted or unused portions of any tour itinerary are not cause for complaint or refund. If for reasons beyond Operator’s control, a Tour in progress must be interrupted or cancelled, Operator will in good faith refund a portion of the Tour Fees depending on Operator’s actual costs incurred compared to the Tour as originally contemplated.
  • PRICES/FEES
  • Prices are subject to change without notice. Once Operator receives Guest’s completed Credit Card booking form and Tour deposit payment, Guest’s Tour price is guaranteed and the Tour price will NOT increase. Operator reserves the right to charge an administrative fee to process Tour balance payments made by credit card or wire transfer. Operator promotions are valid per person or per minivan only during the stated promotional dates, are applicable towards one Tour, and are subject to change without notice.
  • RESPONSIBILITY
  • Operator expressly limits its’ performance to the delivery of a Tour with accompanying food (when applicable), lodging and ground transportation from site to site. Operator and its’ agents expressly exclude all other guarantees and warranties including but not limited to, the warranty of workmanlike performance of Operator and its’ agents. Furthermore, Operator and its’ agents will not be responsible for any direct or indirect consequential damages or injury that may result from a Tour. The Guest is completely responsible for all actions and agrees to hold harmless Operator and its’ agents for any accident, damages or injury. Operator and its’ agents are not responsible for Acts of God or acts of war/terrorism, and Guest agrees to hold Operator and its’ agents harmless for any incident or injury resulting from the same, or as a result of any force majeure. Only Operator may finalize an order or Tour booking and make it a binding contract to provide the services of Operator to Guest. Responsibilities of Guest include, but are not limited to the adherence of all local laws, respecting customs, culture, guides and local professionals, assessing abilities, respecting other Guests’ privacy and following the suggestions and advice of the Operator and Tour guide during a Tour. Operator reserves the right to decline, accept or retain at any time, any Guest, as a participant of a Tour, if Operator deems that Guest behavior is disruptive to the group or Tour, is inappropriate and offensive to the Group or interferes with the delivery of services of the Tour. Operator reserves the right to remove any Guest from a Tour should Operator determine that the Guest cannot meet the physical requirements of the Tour, as stated in the Tour itinerary, or is disruptive to the Tour time schedule, or is adversely affecting the overall group dynamics. In the event that a Guest is removed from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. In the event that a Guest voluntarily chooses to leave a Tour, Operator will require a written signed statement of the Guest’s intent to depart from the Tour. In the event that a Guest voluntarily departs from a Tour, Operator will not refund any monies to the Guest. Transportation costs to return home, airline penalties and any other expenses will be the responsibility of the Guest. During a Tour, Guest participates in as many or as few activities of interest to Guest and at Guest’s discretion. No refunds for unused services, activities, tastings, excursions, workshops or portions of a Tour for any reason will be made to Guest.
  • CHILD POLICY
  • Infants aged 0 to 4 years old are not accepted on any of our shared semi-private tours. Our private tours can be adapted to all families with infant friendly activities on request. Adultes travelling with children over 4 years old have the obligation to inform operator of age and weight of child so that we may provide the adequate child or booster seat. Without this information, operator will not accept the child on the tour and no refund will be possible for child and accompanying adult(s). Children aged from 4 to 12 years old will benefit of a 50% reduction on adult price.
  • HEALTH
  • By completing either an online booking form or a print/fax booking form and by sending a deposit toward your trip purchase, Guest certifies that he/she does not have any physical condition or disability that would create a hazard for him/her or other travelers, certifies that he/she is physically able to participate in the Tour and certifies that he/she is aware of all Tour walking and standing disclosures and requirements of the Tour.
  • INSURANCE
  • Trip cancellation/interruption insurance is highly recommended, but not required to participate in a Tour. Trip cancellation/interruption
  • insurance will protect Guest should he or she need to cancel for certain necessary reasons such as illness, unemployment, death, and provides Guest refunds for air and Tour. Additional insurance for baggage, health/accident is also strongly recommended and available through most major travel insurance providers. Operator is not responsible for additional expenses that may occur, as a result of Guest not purchasing travel insurance.
  • USE OF GUEST IMAGES/FEEDBACK
  • In Operator’s Promotional Materials: Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.
  • ACCEPTANCE OF TERMS AND CONDITIONS
  • Acceptance of the initial services to be provided on the Tour shall constitute an acceptance by the Guest of these Terms and Conditions recited above. Guest understands that this is a legally binding and enforceable contract. By paying the deposit to Operator, the depositor, also known and referred to herein as Guest, therefore agrees to be bound by the above-recited Operator Terms and Conditions.
  • Protection of personal data
  • NCDK – OPHORUS attaches great importance to respecting the right to privacy. The policy on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies is thus based on Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018.’Personal data’ means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her identity. In principle access to the information available on or via the website of Ophorus does not require any personal data to be supplied by the user. However, to book online services and tours, you will be asked to supply information about yourself, such as contact details (name and first name, profession, postal address, e-mail address, telephone number or nationality) when filling in a form as well as payment information.
  • In this regard:
  • NCDK – OPHORUS will collect personal information only to the extent necessary to fulfill a precise purpose, in this case payment for Tours & Activities offered on the website. The information will not be reused for a purpose incompatible with the original purpose.
  • NCDK – OPHORUS will disclose information to third parties only if that is necessary for the purposes specified and only to the categories of recipients mentioned. NCDK – OPHORUS will not divulge your personal data for direct marketing purposes. NCDK – OPHORUS undertakes to take appropriate security measures to safeguard these data from misuse by third parties.
  • Any individual concerned (data subject) has the right to obtain access to and rectification of his or her personal data. Data subjects may also under certain circumstances ask to have these data blocked and for the erasure of data about them which they consider to have been unlawfully processed. Finally, they have the right to object, on compelling grounds, to the processing of their data.
  • To exercise your rights or to obtain any further information, please contact us at [email protected].
  • OPHORUS website provides links to other internet sites. We suggest that you review their privacy policies when redirected.
  • USE OF GUEST IMAGES/FEEDBACK
  • In Operator’s Promotional Materials:
  • Photographs and video taken by Operator’s Tour leaders and other Operator representatives during a Tour are the property of Operator, and may be used in promotional materials. Feedback, both verbal and/or written, provided by Guest to Operator about a Tour is also the property of Operator, and may be used in promotional materials, including Operator’s website and social medias.

Version 28 – June 05, 2020 15:46

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Version 27 – November 05, 2019 19:01

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Timezone
  • Europe/Paris
  • Europe/Berlin

Version 26 – November 04, 2019 17:32

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Version 25 – November 04, 2019 17:30

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Version 24 – November 01, 2019 15:48

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Valid type
  • only_date_reservation
  • from_date_booked

Version 23 – November 01, 2019 15:19

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Version 22 – November 01, 2019 15:13

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Version 21 – November 01, 2019 15:12

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Guide type
  • Tour Guide

Cancellation policy
  • custom
  • standard

Cancellation notes
  • Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
  • Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
  • Up to 8 days prior to departure: no cancellation fees except the booking fees.
  • 7 Days prior to departure and less > no refund
  • No show - no refund.
  • Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
  • Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
  • Up to 24 hours prior to departure: no cancellation fees except the booking fees.
  • 24 hours prior to departure and less > no refund
  • All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.

Cancellation cutoff
  • 7
  • 24

Version 20 – November 01, 2019 15:08

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Pickup
  • flexible
  • strict

Version 19 – November 01, 2019 15:07

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Pickup
  • strict
  • none

Version 18 – November 01, 2019 15:04

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Version 17 – November 01, 2019 15:03

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Tier ages
  • ---
  • adult:
  • from: '4'
  • to: '99'
  • ---
  • adult:
  • from: '0'
  • to: '99'

Version 16 – November 01, 2019 15:01

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Version 15 – November 01, 2019 14:58

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Version 14 – November 01, 2019 14:56

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Version 13 – November 01, 2019 14:47

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Version 12 – November 01, 2019 14:46

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Booking cutoff
  • 7

Version 11 – November 01, 2019 14:42

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Version 10 – November 01, 2019 14:16

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Valid type
  • from_date_booked

Valid_for
  • 2

Timezone
  • Europe/Berlin
  • Europe/Paris

Version 9 – October 26, 2019 13:43

Current Version
Previous Version

Redemption type
  • voucher

Available tiers
  • adult
  • adult, child

Tier ages
  • ---
  • adult:
  • from: '0'
  • to: '99'
  • ---
  • adult:
  • from: '18'
  • to: '64'
  • child:
  • from: '5'
  • to: '11'

Version 8 – October 26, 2019 13:06

Current Version
Previous Version

Currency
  • EUR
  • USD

Timezone
  • Europe/Paris
  • Etc/UTC

Duration unit
  • hours
  • minutes

Version 7 – October 26, 2019 12:32

Current Version
Previous Version

Tier ages
  • ---
  • adult:
  • from: '18'
  • to: '64'
  • child:
  • from: '5'
  • to: '11'
  • ---
  • infant:
  • from: '0'
  • to: '4'
  • child:
  • from: '5'
  • to: '11'
  • youth:
  • from: '12'
  • to: '17'
  • adult:
  • from: '18'
  • to: '64'
  • senior:
  • from: '65'
  • to: '120'

Cancellation notes
  • Operator strictly adheres to its cancellation policy and will make no exceptions to the policy. If Guest chooses to cancel his or her reservation, Operator must receive written notice of said cancellation in writing via certified mail, fax or e-mail sent to [email protected] (with confirmation of receipt from Operator), and Guest shall be subject to the following cancellation fee schedule:
  • Ophorus requires full payment by credit card, internet payment (through our website) or wire transfer (Wire transfer fees at the charge of the Guest) to make a reservation. We accept payment by AMEX, Visa and Master Card. There is no charge or service fee for processing credit card payments except with American Express +3%. For any cancellation, the following fees will be deducted from the refund:
  • Up to 24 hours prior to departure: no cancellation fees except the booking fees.
  • 24 hours prior to departure and less > no refund
  • All semi private tours depart on time. Clients should present themselves at the allocated meeting point at least 10 minutes before the beginning of the tour. Driver/guide will not wait unless Ophorus has been previously informed that the client will be late with a maximum waiting time of 10 minutes. Beyond that waiting time, tours will depart and Ophorus cannot be held responsible for clients missing their tour.
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

Duration unit
  • minutes
  • hour

Version 6 – October 26, 2019 12:01

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Version 4 – October 22, 2019 20:42

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Version 3 – October 22, 2019 20:39

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Version 2 – October 22, 2019 20:39

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Version 1 – October 22, 2019 13:02

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