What payment options do I have?
PLEASE NOTE: Only credit cards will be accepted for additional onboard purchases.
Is the Odyssey Wheelchair Accessible?
Yes. The Odyssey has a deck and restrooms that can accommodate most standard-sized wheelchairs. Our crew is happy to aide passengers that need assistance. Please call 888-345-6660 to discuss any accessibility concerns and ensure that you are seated on an accessible deck.
Are children allowed?
Children are allowed on all cruises.
Do you offer any children discounts?
Children under 3 are complimentary and a discount is offered for children between the ages of 3 and 12 on select Brunch and Lunch Cruises. There are no children discounts for dinner cruises.
Do you accommodate dietary restrictions?
Please check our menu for our vegetarian options. While we offer gluten and allergy free products and gluten sensitive menu items, we openly handle several allergens throughout our galleys. While we take precautions to keep ingredients separate, we cannot guarantee a gluten free environment. We do not have separate prep surfaces, cook tops or equipment. Our chef prepare and cook in common areas with shared equipment, therefore the items may come in contact with other food products.
Is there pre-assigned seating?
As you board Odyssey our captain and marine crew will direct you to your deck and from there the host/hostess will show you to your assigned table. Decks are never guaranteed to non-private groups. We assign seats based on needs and capacity for each cruise.
Is smoking allowed?
Odyssey is 100% smoke free.
Where or how do we pick up our tickets?
Your tickets will be at the Odyssey Ticket Booth, which is located inside the Rowes Wharf Ferry Terminal. For your convenience, this booth opens at least one hour prior to the scheduled boarding time.
Disclaimer: Please check in at the ticket booth with pre-printed or online/electronic tickets.
What kind of security check is required when I pick up my tickets and board the ship?
Your photo identification and reservation number are required at our Ticket Booth when picking up your tickets. In accordance with US Coast Guard Regulation, all passengers and their belongings being brought on to our vessels are subject to search and screening. In order to expedite the boarding process we ask that you please do not bring any unnecessary bags on board and please make sure that all gifts are in gift bags or unwrapped for easy screening.
What happens during rain or snow?
The Odyssey cruises rain or shine. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, the ship will remain dockside for the length of the event.
