Start Location: 455 N. Cityfront Plaza Dr., Chicago, IL, 60611
Start Location Notes: Preferred Parking The closest parking garage to Odyssey Chicago River is located at 219/225 E. North Water Street, on the LOWER level. For your convenience, we have secured discounted cruise parking rates. This is the preferred lot for Odyssey Chicago River. Please read below for more details regarding directions, rates, validation and additional parking options. NOTE: This is the outdoor parking lot. If you pull into an indoor NBC Parking Garage with a garage door entry, this is not the correct garage and you WILL NOT receive a validated parking rate. GPS is notoriously unreliable on the lower levels, please familiarize yourself with some helpful tips: There are two entrances to the preferred parking lot located at 219/225 E. North Water Street. PLEASE NOTE, THIS IS AN OUTDOOR PARKING LOT. One entrance can be accessed at intersection of lower E. North Water and lower St. Clair. The entry gate is located on the south side of the intersection. Look for the black sign reading “NBC Tower Parking” in white text. You will also see black and red signs for Legacy Parking. The second entrance to the lot can be accessed if you continue traveling east on E. North Water St. You will reach the entrance, which is on the south side of the street. Note, this is not a covered garage. You may also enter if you are coming from the intersection of Columbus and Illinois St. PLEASE NOTE, THIS IS AN OUTDOOR PARKING LOT. Take Illinois St. east for roughly 2 blocks, until you reach N McClurg Ct. Make a right on McClurg Ct, and continue driving south. Take your first right onto E. North Water, and continue traveling west down E. North Water St. into the "underground tunnel". Once you are "underground," continue driving west on E. North Water St. for roughly 2 blocks and the facility entrance will be on the south side (left-hand side) of E. North Water St. The entrance to the lot will have a black sign stating "NBC Tower Parking LEGACY PARKING". Please note, you are parking in an OPEN LOT, not an indoor garage. Validated Rates Early Lunch Rate — $20.00 In between 9 a.m. and out before 4 p.m. Lunch Rate — $16.00 In between 11 a.m. and out before 4 p.m. Cocktail Rate — $16.00 In between 11 a.m. and out before 1 a.m. Dinner Rate — $12.00 In between 5 p.m. and out before 1 a.m. Validation Process Please refer to the directions below for how to validate your parking ticket at the 219/225 E. North Water Street garage. Validation is necessary to receive the discounted rate. Simply self park within the discounted hours that best accommodate your cruise. Provide your ticket to the agent at the Odyssey Chicago River ticket booth who will provide validation. When you insert the ticket at any of the payment machines after your cruise, your rate will be automatically discounted to the applicable rate listed above. Additional Parking Options We have secured additional discounted parking at the lot located at 201 E. Illinois St., on the LOWER level. The same rates and times listed above are valid for this garage as well. Parking validations directions are the same. Additional nearby parking is located at 284 E. North Water Street, however, this is not discounted.
Start Location Direction: Drop Off If you are arriving by ride-share or taxi, we recommend asking your ride to drop you off at the Cityfront Plaza roundabout between NBC Tower and the Gleacher Center. There are stairs on the south side of the roundabout, closest to the river. You’ll find the Odyssey Chicago River ticket booth at the bottom of the stairs.
Odyssey Chicago River is docked near NBC Tower at 455 N. Cityfront Plaza Dr, on the north side of the River Esplanade between Columbus Drive and Michigan Avenue. On the day of the cruise, Guest will check in at the ticket booth at least 45 minutes prior to the scheduled departure time. Voucher and photo identification is required to check in.
Only credit cards will be accepted for additional on-board purchases.
There is an accessible outdoor elevator that allows easy access to the lower riverwalk level where our ship is docked. The elevator is located between the ship and the new Apple store, just south of the Gleacher Center. The restrooms aboard Odyssey Chicago River are located on the interior, lower level of the vessel. The vessel is not equipped with a wheelchair elevator, however, it does have a portable wheelchair stair master that accommodates manual, standard wheelchairs only. Please note, we do have a manual, standard wheelchair onsite to be used with the lift should it be needed.
*Please call 888-345-6660 to discuss any accessibility concerns and ensure that you are seated on an accessible deck.
"Boarding Time" is the earliest you and your guests may board the ship. You are free to board any time after that up until the "Cruise Time." The ship will leave port at the "Cruise Time." We recommend allowing plenty of time for parking and getting to the ship. The ship leaves promptly at the listed “Cruise Time” and passengers will not be able to board once the ship sets sail.
All cruise tickets are non-refundable.
Children under 3 are complimentary and a discount is offered for children between the ages of 3 and 12 on select Brunch and Lunch Cruises. There are no children discounts for dinner cruises. On all cruises, children 2 and under are complimentary but require a boarding ticket so please mention when making a reservation. Discounts may not be offered on select specialty cruises.
Please check our menu for our vegetarian options. While we offer gluten and allergy free products and gluten sensitive menu items, we openly handle several allergens throughout our galleys. While we take precautions to keep ingredients separate, we cannot guarantee a gluten free environment. We do not have separate prep surfaces, cook tops or equipment. Our chef prepare and cook in common areas with shared equipment, therefore the items may come in contact with other food products. If you have any other special dietary concerns, please contact your event planner or guest services at 866-305-2469.
Smoking is allowed on our observation deck.
Your tickets will be at the Odyssey Ticket Booth, located next to the ship. For your convenience, you can pick up your tickets 30 minutes prior to boarding.
Your photo identification and reservation number are required at our Ticket Booth when picking up your tickets. In accordance with US Coast Guard Regulation, all passengers and their belongings being brought on to our vessels are subject to search and screening. In order to expedite the boarding process we ask that you please do not bring any unnecessary bags on board and please make sure that all gifts are in gift bags or unwrapped for easy screening.
Odyssey will cruise in most weather conditions all year round. Each enclosed deck is climate-controlled and the weather will not affect your cruise. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, the ship will remain dockside for the length of the event.