About


FareHarbor is one of the leading online booking platforms tailored for tour, activity, and experience businesses. It’s owned by Booking Holdings (the company behind Booking.com), so it integrates well with big travel platforms and has a strong reputation in the travel tech world.



🌟 Key Features of FareHarbor:



1. Online Booking Engine


  • Embeds directly into your website (mobile-friendly).
    Customizable calendar and checkout flow.
    Supports multiple languages and currencies.



2. Dashboard & Backend Tools


  • Powerful back office for managing bookings, customers, waivers, and resources.
    Easily adjust availability, prices, and schedules in real time.



3. Point of Sale (POS) System


  • Accept in-person or phone reservations.
    Great for front desk or ticket office setups.



4. Resource Management


  • Helps you assign guides, vehicles, or gear based on availability.
    Prevents overbooking or double-booking.



5. Waivers & Forms


  • Collect digital waivers, questionnaires, or liability forms before the activity.
    All integrated into the booking process.



6. Channel Management


  • Connects with OTAs like TripAdvisor/Viator, GetYourGuide, Klook, etc.
    Unified inventory across all sales channels.



7. Payment Processing


  • Uses FareHarbor Payments (powered by Stripe).
    Supports various payment methods including credit cards, Apple Pay, and more.



8. Analytics & Reporting


  • Sales data, customer trends, and performance reports.
    Custom reports and dashboards for deep insights.



9. Customer Support


  • 24/7 support and onboarding assistance.
    Free website optimization and setup for new users.



πŸ’° Pricing




  • No monthly fees.



  • FareHarbor typically charges a small percentage per booking (around 6%–10%), but this can vary based on your business model, booking volume, and whether you pass the fee to customers.




πŸ‘₯ Best For:



  • Tour companies (walking, boat, bike, segway, food tours)



  • Activity centers (escape rooms, zip lines, rentals)



  • Attractions and museums



  • Water sports companies



  • Multi-location or seasonal businesses




βœ… Pros:



  • Very robust and scalable



  • Excellent support and onboarding



  • Works well with large volumes



  • Great for businesses that want a partner to help them grow (they offer marketing insights and OTA connections)




⚠️ Cons:



  • Backend interface can be overwhelming at first



  • Less ideal if you want a flat monthly rate vs commission



  • Locked into using FareHarbor's Stripe-powered processor



Connected Systems
  • Booking.com

Integrations